Intake Supervisor
Brooklyn, NY · On-site
$23.57/hr
HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social ...
60 Help Usa Shift Supervisor Jobs Hiring Near You
Intake Supervisor
Brooklyn, NY · On-site
$23.57/hr
HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social ...
Safety Monitor Supervisor
Brooklyn, NY · On-site
$23.57/hr
HWC - Glenmore | Location: 114 Snediker Ave, Brooklyn, NY 11207 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the ...
Safety Monitor Supervisor
Brooklyn, NY · On-site
$23.57/hr
HWC - Glenmore | Location: 114 Snediker Ave, Brooklyn, NY 11207 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the ...
Safety Monitor Supervisor
Bronx, NY · On-site
$23.72/hr
Crotona II | 745 East 178th Street, Bronx, NY 10457 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety ...
Safety Monitor Supervisor
Bronx, NY · On-site
$23.72/hr
Crotona II | 745 East 178th Street, Bronx, NY 10457 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety ...
Safety Monitor Supervisor
Bronx, NY · On-site
$23.57/hr
Crotona II | 745 East 178th Street, Bronx, NY 10457 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety ...
Safety Monitor Supervisor
Bronx, NY · On-site
$23.57/hr
Crotona II | 745 East 178th Street, Bronx, NY 10457 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety ...
Safety Monitor Supervisor
New York, NY · On-site
$23.60/hr
Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety ...
Safety Monitor Supervisor
New York, NY · On-site
$23.60/hr
Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety ...
Safety Monitor Supervisor
New York, NY · On-site
$22.88/hr
HELP Unity| 23 W. 106th Street, NY, NY 10025 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team ...
Safety Monitor Supervisor
New York, NY · On-site
$22.88/hr
HELP Unity| 23 W. 106th Street, NY, NY 10025 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team ...
Safety Monitor Supervisor
Bronx, NY · On-site
$23.57/hr
Morris | 285 East 171st Street, Bronx, NY 10457 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor ...
Safety Monitor Supervisor
Bronx, NY · On-site
$23.57/hr
Morris | 285 East 171st Street, Bronx, NY 10457 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor ...
Safety Monitor Supervisor
Brooklyn, NY · On-site
$23.57/hr
Quarterstone | 225 25th Street, Brooklyn NY 11232 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor ...
Safety Monitor Supervisor
Brooklyn, NY · On-site
$23.57/hr
Quarterstone | 225 25th Street, Brooklyn NY 11232 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor ...
Safety Monitor Supervisor
New York, NY · On-site
$23.57/hr
Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the ...
Safety Monitor Supervisor
New York, NY · On-site
$23.57/hr
Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the ...
Assistant Cook
Brooklyn, NY · On-site
$20.39/hr
... Do HELP USA is seeking an Assistant Cook to join the food services team at one of our transitional, shelter housing sites. Reporting to the Food Services Supervisor, you will be responsible for ...
Assistant Cook
Brooklyn, NY · On-site
$20.39/hr
... Do HELP USA is seeking an Assistant Cook to join the food services team at one of our transitional, shelter housing sites. Reporting to the Food Services Supervisor, you will be responsible for ...
Assistant Cook (Early Childhood)
Bronx, NY · On-site
$17.50/hr
... Do HELP USA is seeking an Assistant Cook to join the food services team at one of our transitional, shelter housing sites. Reporting to the Food Services Supervisor, you will be responsible for ...
Assistant Cook (Early Childhood)
Bronx, NY · On-site
$17.50/hr
... Do HELP USA is seeking an Assistant Cook to join the food services team at one of our transitional, shelter housing sites. Reporting to the Food Services Supervisor, you will be responsible for ...
Assistant Cook
Brooklyn, NY · On-site
$20.40/hr
... Do HELP USA is seeking an Assistant Cook to join the food services team at one of our transitional, shelter housing sites. Reporting to the Food Services Supervisor, you will be responsible for ...
Assistant Cook
Brooklyn, NY · On-site
$20.40/hr
... Do HELP USA is seeking an Assistant Cook to join the food services team at one of our transitional, shelter housing sites. Reporting to the Food Services Supervisor, you will be responsible for ...
Head Cook
Brooklyn, NY · On-site
$28.05/hr
Supervising kitchen Helpers. * Keeping daily meal count records as well as accurate inventory ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Head Cook
Brooklyn, NY · On-site
$28.05/hr
Supervising kitchen Helpers. * Keeping daily meal count records as well as accurate inventory ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Senior Housing Specialist
New York, NY · On-site
$24.51/hr
... with HELP USA, you'll lead a small team of Housing Specialists in rapid rehousing, helping your ... In addition to supervising the housing team, you'll handle a caseload of clients to determine which ...
Senior Housing Specialist
New York, NY · On-site
$24.51/hr
... with HELP USA, you'll lead a small team of Housing Specialists in rapid rehousing, helping your ... In addition to supervising the housing team, you'll handle a caseload of clients to determine which ...
Recreation Specialist
Brooklyn, NY · On-site
$19.80/hr
... HELP USA's new Brooklyn, New York, family shelter, you will work under the supervision of the ... Performing other duties as assigned by supervisory staff. You're a great fit for this role if:
Recreation Specialist
Brooklyn, NY · On-site
$19.80/hr
... HELP USA's new Brooklyn, New York, family shelter, you will work under the supervision of the ... Performing other duties as assigned by supervisory staff. You're a great fit for this role if:
Clinician
Brooklyn, NY · On-site
$57K - $76K/yr
Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at ...
Clinician
Brooklyn, NY · On-site
$57K - $76K/yr
Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at ...
Clinician
Brooklyn, NY · On-site
$32.18/hr
Participating in team meetings, individual supervisory meetings, and case conferences, and ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Clinician
Brooklyn, NY · On-site
$32.18/hr
Participating in team meetings, individual supervisory meetings, and case conferences, and ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
House Manager
Brooklyn, NY · On-site
$24.04/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
House Manager
Brooklyn, NY · On-site
$24.04/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
Clinical Case Manager Supervisor
Brooklyn, NY · On-site
$83K/yr
... Supervisor, reporting directly to the Director of Clinical Services, you will provide clinical ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
Clinical Case Manager Supervisor
Brooklyn, NY · On-site
$83K/yr
... Supervisor, reporting directly to the Director of Clinical Services, you will provide clinical ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...
House Manager
Bronx, NY · On-site
$24.03/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
House Manager
Bronx, NY · On-site
$24.03/hr
... of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is ... Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is ...
HELP USA Jobs Information
Do workers at HELP USA get paid breaks?
Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.
Does HELP USA pay people when they’re sick?
Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Is the health insurance from HELP USA affordable enough for their workers?
Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get paid time off at HELP USA?
Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
How easy is it to get time off at HELP USA?
Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
How easy is it to take sick days at HELP USA?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at HELP USA feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at HELP USA get to take their breaks without interruption?
Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.
Is it stressful to work at HELP USA?
Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at HELP USA enjoy their jobs?
Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people at HELP USA recommend working with their team?
Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.
Do people get enough training when they start at HELP USA?
Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get support to advance at HELP USA?
Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.
Do people think HELP USA’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.
Do workers feel well informed about how HELP USA is doing?
Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
What other companies are hiring for Shift Supervisor jobs?
What are the most popular jobs at Help Usa?
What are the most popular categories at Help Usa?
$23.57/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 8 hours ago
HELP USA rating
6.4
Based on 8 frontline employees who took The Breakroom Quiz
518th of 781 rated non-profit organizations
Job description
Program: HWC - Glenmore | Location: 114 Snediker Ave, Brooklyn, NY 11207
Position Overview:
HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social Service or Safety staff are unavailable. This operational oversight primarily encompasses evening, night, and weekend shifts. The Intake Supervisor will serve as the initial point of contact for new clients, guiding them through the intake process.
Your responsibilities will include:
Requirements:
Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
Position Overview:
HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social Service or Safety staff are unavailable. This operational oversight primarily encompasses evening, night, and weekend shifts. The Intake Supervisor will serve as the initial point of contact for new clients, guiding them through the intake process.
Your responsibilities will include:
- Entering client data into DHS' CARES database
- Participating in bed counts alongside Safety personnel, ensuring the accuracy of client information in CARES, and reporting census counts to IVC (Intake Vacancy Control).
- Supervising and/or aiding in the coordination of daily intakes, bed assignments, and associated client service tasks.
- Supervising subordinate staff.
- Collaborating closely with external entities to facilitate language access.
- Ensuring the provision of optimal customer service to clients.
- Handling community relations and liaising with relevant authorities as necessary.
- Ensuring compliance with regulations as stipulated by NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc., including incident reporting, logbook entries, bed checks, client belongings, security, and client care.
- In the event of insufficient staffing, assume direct service/program responsibilities in addition to the above.
- Collaborating with DHS PD to guarantee the daily security and safety of the facility.
Requirements:
- Obtain FDNY F-80 certification within 3 months, enabling emergency response, crisis management, first aid, CPR, and fire response as necessary.
- High School Diploma or GED is a prerequisite; an associate or bachelor's degree is preferred.
- Proficiency in Microsoft applications is mandatory.
- Demonstrated extensive experience in residential facility settings.
- Capability to obtain and uphold First Aid/CPR certification.
- Bilingual (English/Spanish) a plus.
Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
- Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
- Generous Paid Time Off!
- 401(k) with Company contribution, even if the employee doesn't contribute.
- And More!
Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
About HELP USA
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US
Year founded
1986