HELP USA
HELP USA

60 Help Usa Communication Manager Jobs Hiring Near You

House Manager

Queens, NY · On-site

$24.03/hr

Anchor Inn City | 215-35 Northern Blvd, Bayside, NY 11361 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact ...

... HELP USA's new Brooklyn, New York, family shelter, you will work under the supervision of the ... Have strong organizational and time management skills. * Have a valid US driver's license. * Have ...

Recreation Specialist

Bronx, NY · On-site

$20.39/hr

Program: Creston | 2524 Creston Ave, Bronx, NY 10468 What You'll Do HELP USA is seeking a ... Strong oral and written communication skills. * Computer literacy, particularly with Microsoft ...

Clinician

Brooklyn, NY · On-site

$32.18/hr

Conducting intake assessments for new residents and collaborating with others at the site, as well as other HELP USA programs, to provide appropriate clinical services and facilitate communication.

Intake Supervisor

New York, NY · On-site

$23.57/hr

HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social ...

Providing weekly supervision to case managers and student interns. * Conducting regular audits of ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...

Recreation Aide

New York, NY · On-site

$17.51/hr

Haven | Manhattan, NY 10037 What You'll Do HELP USA is seeking a Recreation Aide to work with ... Strong oral and written communication skills. * Computer literacy, particularly with Microsoft ...

HELP USA is seeking an organized, reliable, and detail-oriented Administrative Assistant to support ... Managing communications by email and telephone, and conveying messages accurately and on a timely ...

Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 At HELP USA, we take great pride in providing our residents with a clean and well-maintained living space that feels as much like ...

Intake Supervisor

Brooklyn, NY · On-site

$23.57/hr

HELP USA is in search of an Intake Supervisor who will assume complete accountability for managing one of our shelter sites during designated work shifts, as well as when director-level Social ...

Program: Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the ...

HWC - Glenmore | Location: 114 Snediker Ave, Brooklyn, NY 11207 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the ...

Safety Monitor Supervisor

Bellport, NY · On-site

$25 - $26.52/hr

Fairwind | 2 Sawgrass Drive, Bellport, NY 11713 What You'll Do As a Safety Monitor Supervisor with HELP USA, you'll oversee Safety Monitors at your assigned location. A member of our Safety Team is ...

Morris | 285 East 171st Street, Bronx, NY 10457 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor ...

Hamilton Hotel | 30 Hamilton Place, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety ...

HELP Unity| 23 W. 106th Street, NY, NY 10025 What You'll Do At HELP USA, we take great pride in providing our residents with a clean and well-maintained living space that feels as much like home as ...

HELP Unity| 23 W. 106th Street, NY, NY 10025 What You'll Do HELP USA is seeking a Safety Monitor Supervisor to oversee Safety Monitors at their assigned facility. A member of the Safety Monitor team ...

New Horizons | 188-190 Sutter Avenue, Brooklyn, NY 11212 What You'll Do HELP USA is seeking a ... Strong oral and written communication skills. * Computer literacy, particularly with Microsoft ...

Wards Island SEC | 111 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do At HELP USA, we take great pride in providing our residents with a clean and well-maintained living space ...

Showing results 41-60

HELP USA Jobs Information

Do workers at HELP USA get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.

Does HELP USA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Is the health insurance from HELP USA affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at HELP USA?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to get time off at HELP USA?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

How easy is it to take sick days at HELP USA?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.

Is it stressful to work at HELP USA?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get enough training when they start at HELP USA?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get support to advance at HELP USA?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people think HELP USA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.

Do workers feel well informed about how HELP USA is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Infographic showing various Communication Manager job openings at Help Usa in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

House Manager

HELP USA

Queens, NY • On-site

$24.03/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


HELP USA rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

517th of 783 rated non-profit organizations


Job description

Program: Anchor Inn City | 215-35 Northern Blvd, Bayside, NY 11361
What You'll Do
As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our new clients when they enter our shelter. Accordingly, it is critical that you are welcoming and supportive at a very difficult time in the lives of our clients. You'll work closely with Safety Tour Supervisors to maintain a safe, secure, and productive environment; and you'll foster positive working relationships with Social Services, Maintenance, and other Team Members.
Your responsibilities will include:
  • Supervising and conducting initial intakes for all new clients: ensuring that all paperwork is completed and progress notes and other information are entered into the DHS CARES system; making bed assignments; and familiarizing new clients to our site and our program so that they understand the rules and requirements of the facility as well as the daily routine including information such as mealtimes, passes, curfews, etc.
  • Helping to resolve client's concerns, difficulties, and grievances, entering progress notes into the DHS CARES case management system for all contacts with and on behalf of clients.
  • Supervising and participating in regular inspections of the facility, including all client rooms and dorms.
  • Developing your team of Residential Aides by communicating clear expectations and priorities for job performance, providing ongoing feedback and guidance through regular individual supervision sessions, setting team goals and values, and holding regular team meetings.

You're a great fit for this role if you have:
  • High School Diploma or equivalent OR equivalent experience and skills.
  • FDNY F-02 required (30-day allowance from date of hire to obtain).
  • FDNY F80 Fireguard Certificate required (60-day allowance from date of hire to obtain).
  • Prior supervisory experience and experience working in residential facilities.
  • Capacity to work with people experiencing homelessness and mental illness or other disadvantaged people.
  • Strong customer service orientation and ability to skillfully manage interpersonal relationships.
  • Ability to effectively conduct interviews with clients and create clear, concise, and accurate documentation.
  • Computer literacy, particularly with Microsoft Office applications.
  • Bilingual (English/Spanish) a plus.
  • Ability to provide night and weekend coverage as needed.

Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
  • Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
  • Generous Paid Time Off!
  • 401(k) with Company contribution, even if the employee doesn't contribute.
  • And More!

Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.

What HELP USA employees say

Pay

Benefits

Hours and flexibility

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