HELP USA
HELP USA

60 Help Usa Communication Manager Jobs Hiring Near You

... with HELP USA, you'll lead a small team of Housing Specialists in rapid rehousing, helping your ... You're great at managing relationships and setting expectations with clients, real estate brokers ...

Managing communications by email and telephone, conveying messages accurately and on a timely basis ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...

Managing communications by email and telephone, conveying messages accurately and on a timely basis ... Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We're one of the ...

Job Developer

New York, NY · On-site

$25.50/hr

... HELP USA's multi-disciplinary team. Your responsibilities will include: * Making phone contacts ... Excellent interpersonal, verbal, and written communication skills. * Excellent organizational ...

Clinical Case Manager

Bronx, NY · On-site

$29.71/hr

Woodycrest | 984 Woodycrest Avenue, Bronx, NY 10452 What You'll Do As a Clinical Case Manager with HELP USA's Woodycrest Supportive Housing Program, you'll provide case management and crisis ...

Program: HELP Unity| 23 W. 106th Street, NY, NY 10025 What You'll Do HELP USA is seeking an ... Managing communications by email and telephone, conveying messages accurately and on a timely basis.

Crotona | 785 Crotona Park North, Bronx, NY 10457 What You'll Do HELP USA is seeking an ... Managing communications by email and telephone, conveying messages accurately and on a timely basis.

HELP One Building A | 273 Snediker Avenue, Brooklyn, NY 11207 What You'll Do As a Clinical Case Manager with HELP USA, you'll provide case management and crisis intervention services to residents in ...

Senior Case Manager

Mount Vernon, NY · On-site

$21.63 - $25.24/hr

About HELP USA At HELP USA, we work to ensure that everyone has a place to call home. We're one of ... Position Overview As Senior Case Manager, you'll report to the Team Leader and supervise a team of ...

Kitchen Supervisor

New York, NY · On-site

$23.57/hr

Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do HELP USA is seeking a Kitchen Supervisor to join the food services team at one of our transitional, shelter ...

HELP One Building A | 273 Snediker Avenue, Brooklyn, NY 11207 What You'll Do As a Clinical Case Manager with HELP USA, you'll provide case management and crisis intervention services to residents in ...

Administrative Assistant

Manhattan, NY · On-site

$19.75 - $26.75/hr

Administrative Assistant HELP USA is seeking an Administrative Assistant to provide support ... Managing communications by email and telephone, conveying messages accurately and on a timely basis.

House Manager

Brooklyn, NY · On-site

$24.04/hr

Days Inn | 437 39th Street Brooklyn, NY 11232 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our new ...

About HELP USA At HELP USA, we work to ensure that everyone has a place to call home. Were one of ... Position Overview As Senior Case Manager, youll report to the Team Leader and supervise a team of ...

House Manager

New York, NY · On-site

$23.57/hr

Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA ...

House Manager

New York, NY · On-site

$23.57/hr

Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to ...

House Manager

Brooklyn, NY · On-site

$23.57/hr

Quarterstone | 225 25th Street, Brooklyn NY 11232 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with our ...

House Manager

Bronx, NY · On-site

$24.03/hr

HELP Webster Ave |3300 Webster Ave, Bronx, NY 10467 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to interact with ...

House Manager

New York, NY · On-site

$23.57/hr

Keener | 64 Sunken Garden Loop, Wards Island, Manhattan, NY 10035 What You'll Do As House Manager, you and the team of Residential Aides you supervise will be among the first members of HELP USA to ...

Accounts Payable Assistant

New York, NY · On-site

$19.23 - $21.63/hr

HELP USA Central |115 E. 13th Street, New York, NY 10003 What You'll Do: The Accounts Payable ... Strong verbal and written communication skills for professional internal and external interactions.

Showing results 21-40

HELP USA Jobs Information

Do workers at HELP USA get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.

Does HELP USA pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Is the health insurance from HELP USA affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at HELP USA?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to get time off at HELP USA?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

How easy is it to take sick days at HELP USA?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
50% of people say they’re not treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.

Is it stressful to work at HELP USA?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at HELP USA recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get enough training when they start at HELP USA?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get support to advance at HELP USA?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and December 2025.

Do people think HELP USA’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and June 2026.

Do workers feel well informed about how HELP USA is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and July 2026.
Infographic showing various Communication Manager job openings at Help Usa in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Senior Housing Specialist

HELP USA

New York, NY • On-site

$24.51/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


HELP USA rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

517th of 783 rated non-profit organizations


Job description

Program: HELP Unity| 23 W. 106th Street, NY, NY 10025
Position Summary
As Senior Housing Specialist with HELP USA, you'll lead a small team of Housing Specialists in rapid rehousing, helping your clients find housing while achieving self-sufficiency. You're great at managing relationships and setting expectations with clients, real estate brokers, landlords, and other service providers, as well as with your colleagues. In addition to supervising the housing team, you'll handle a caseload of clients to determine which housing programs they qualify for, guide them with their housing search, provide referrals to appropriate housing resources, and advocate for them with landlords and brokers. Additionally, you'll coach your clients in how to conduct an apartment search, interview with a landlord for an apartment, complete housing forms, activate utilities, etc.
Specific responsibilities will include:
  • Conducting the housing intake and housing assessment interview for all new residents and completing the housing portion of the independent living plan, including making reassessments and revisions as necessary.
  • Meeting with clients regularly and guiding them in their search for permanent and/or supportive housing: determining housing needs and barriers, identifying which programs they qualify for, making referrals to specific housing options, assisting with completion of applications, and ensuring that applications are submitted on a timely basis.
  • Accompanying clients to view apartments and assisting with clients' move into supportive and/or permanent housing by advocating on clients' behalf with landlords, attending lease signings, ensuring utilities are turned on, assisting with the move out, etc.
  • Keeping up to date on changes, additions, and cancellations to the many available housing subsidy programs, attending trainings provided by DHS and other agencies regularly.
  • Continuously networking and reaching out to identify and develop new housing resources with brokers and landlords.
  • Actively participating in regular, interdisciplinary team case conferences so that all members of the social services team are well-informed regarding the status and requirements for each client and can provide high-quality, targeted services.
  • Ensuring that all documentation related to housing is recorded in the case management system on a timely basis and in an organized and complete manner.
  • Developing and presenting housing workshops and arranging forums with outside providers to provide information on topics related to securing permanent housing as well as becoming and remaining self-sufficient.

Requirements:
  • High School Diploma or equivalent, with Associate's or Bachelor's Degree preferred.
  • Prior experience in providing housing counseling and placement services for people experiencing homelessness.
  • Outstanding customer service and conflict management skills with a willingness to coordinate and cooperate as part of a multidisciplinary client service team.
  • Strong communications skills, both written and oral.
  • Ability to take initiative, be dependable and resourceful, and pay keen attention to detail.
  • Excellent organizational skills to manage multiple priorities concurrently in a time-sensitive manner.
  • High ethical standards and personal integrity to ensure compliance with requirements and policies of HELP USA as well as regulatory agencies and funders.
  • Commitment to the mission of HELP USA to help people in need of housing and to end homelessness.
  • Bilingual (English/Spanish) is a plus.
  • Computer literacy, particularly with Microsoft Office applications.

Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
  • Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
  • Generous Paid Time Off!
  • 401(k) with Company contribution, even if the employee doesn't contribute.
  • And More!

Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.

What HELP USA employees say

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