HEI Hotels
HEI Hotels

20 Hei Hotels Financial Controller Jobs Hiring Near You

Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most ...

Director of Finance

Miami, FL · On-site

$120 - $180/hr

... financial reports in accordance with generally accepted accounting principles and HEI Hotels and ... Effective use of the Controller's Checklist.* Maintain effective cash control system with audits ...

Accounting Practices, Procedures, and Policies*** Assist in Producing Financial Statements within designated time frame for preliminary distribution to hotel management and to meet HEI Corporate ...

Accounts Receivable

Jersey City, NJ · On-site

$25 - $28/hr

... Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels ...

Accounting Practices, Procedures, and Policies * Assist in Producing Financial Statements within designated time frame for preliminary distribution to hotel management and to meet HEI Corporate ...

General Manager

Greenville, SC · On-site

$120 - $180/hr

Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the ...

Hotel Staff Accountant

Buckhead, GA · On-site

$54K - $71K/yr

No Overview Assist Controller in directing the financial activities of the hotel, safeguarding the ... financial reports in accordance with generally accepted accounting principles and HEI Hotels and ...

Cook I

Palm Beach Gardens, FL · On-site

$15.25 - $19/hr

Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most ...

PL Line Cook

Greenville, SC · On-site

$17 - $18/hr

Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most ...

HEI Hotels Jobs Information

Do workers at HEI Hotels & Resorts get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Does HEI Hotels & Resorts pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Is the health insurance from HEI Hotels & Resorts affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.

Do workers at HEI Hotels & Resorts worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do HEI Hotels & Resorts workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for HEI Hotels & Resorts workers to change shifts?

Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at HEI Hotels & Resorts?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.

Do HEI Hotels & Resorts managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at HEI Hotels & Resorts spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at HEI Hotels & Resorts?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at HEI Hotels & Resorts feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
38% of people say they’re not treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at HEI Hotels & Resorts get to take their breaks without interruption?

Only some people get breaks without interruption.
60% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Is it stressful to work at HEI Hotels & Resorts?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at HEI Hotels & Resorts enjoy their jobs?

Only some people enjoy their job.
60% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at HEI Hotels & Resorts recommend working with their team?

Not many people recommend working with their team.
88% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people get enough training when they start at HEI Hotels & Resorts?

Some people didn’t get enough training when they started.
57% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at HEI Hotels & Resorts?

Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think HEI Hotels & Resorts’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how HEI Hotels & Resorts is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2026.
Infographic showing various Financial Controller job openings at Hei Hotels in the United States as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Other

Life, Retirement

Re-posted 19 days ago


HEI Hotels & Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

About Us

The Courtyard Orlando Lake Buena Vista in the Marriott Village is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Courtyard is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Assist guests during the reservation process.

Essential Duties and Responsibilities

  • Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. *Promote HEI Hotels and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability.

  • Read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency.

  • Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.

  • Know, understand, and communicate applicable deposit and guarantee policies as requested.

  • Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job-related duties as assigned.

Qualifications and Skills

  • Can communicate well with guests.

  • Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information.

  • Ability to access, read and accurately input information using a moderately complex computer system.

  • Ability to establish and maintain effective working relationships with associates, customers and patrons.

  • Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


What HEI Hotels & Resorts employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom