Hearst
Hearst

60 Hearst Communications Customer Service Representative Jobs Hiring Near You

At Hearst Connecticut Media Group , we don't believe in average - we aim for extraordinary! As a ... LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual's unique ...

At Hearst Connecticut Media Group , we don't believe in average - we aim for extraordinary! As a ... LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual's unique ...

At Hearst Connecticut Media Group , we don't believe in average - we aim for extraordinary! As a ... LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual's unique ...

At Hearst Connecticut Media Group , we don't believe in average - we aim for extraordinary! As a ... LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual's unique ...

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: * Driven ...

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: * Driven ...

Customer Experience Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: * Driven ...

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: * Driven ...

The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: * Driven ...

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: * Driven ...

The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: * Driven ...

Customer Experience Representative

Dallas, TX · On-site

$15 - $20.25/hr

The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: * Driven ...

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Hearst Jobs Information

Do workers at Hearst get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and September 2026.

Does Hearst pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and September 2026.

At Hearst, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
89% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from Hearst affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between April 2025 and September 2026.

Do people get paid time off at Hearst?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between May 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 47% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Hearst worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Hearst workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Hearst workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Hearst?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and September 2026.

Do Hearst managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Hearst spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Hearst?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Hearst feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Hearst get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.

Is it stressful to work at Hearst?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Hearst enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people at Hearst recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get enough training when they start at Hearst?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people get support to advance at Hearst?

Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and September 2026.

Do people think Hearst’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and September 2026.

Do workers feel well informed about how Hearst is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and September 2026.

What other companies are hiring for Customer Service Representative jobs?

Sales Development Representative

Hearst

Norwalk, CT • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Hearst rating

6.6

Company rating: 6.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

57th of 78 rated media


Job description

Join the Powerhouse: Launch Your Sales Career at Hearst Connecticut Media Group!

At Hearst Connecticut Media Group, we don't believe in average - we aim for extraordinary! As a leader in the media industry, we provide powerful, multimedia solutions that drive success for our clients. Now, we're expanding our team and looking for driven, dynamic, and energetic Sales Development Representatives (SDRs) to join us on this exciting journey!

You will be focused on accelerating our sales pipeline in the form of prospecting new business opportunities, and actively taking part in setting goals, target markets, email blast messaging and campaign schedules. A key goal in 2026 is to further expand our advertiser footprint across Hearst Connecticut Media Group, and we are seeking a passionate and high-energy Sales Development Representative (SDR) to play a strategic role in accomplishing this objective. You will be at the forefront of our sales efforts, responsible for driving revenue growth by identifying, qualifying, nurturing, and selling to high-quality leads that feed directly into our sales pipeline. You will work closely with the Sales and Marketing teams to execute targeted prospecting strategies, engage potential customers, and actively drive new business.

We seek an individual eager to begin as a Sales Development Representative (SDR) with the opportunity to advance into a Sales Rep/Account Executive position. 

This role will be a hybrid role, 3 days a week in the Norwalk, CT office.

Why Hearst Connecticut Media Group?

  • Fast-Track Your Career - This entry-level role is your gateway to a high-powered sales career. Most SDRs get promoted to Sales Reps within 6-12 months, based on performance.
  • Uncapped Earning Potential
  • World-Class Sales Training - We don't just hire talent-we build it! Our industry-leading training program will turn you into a sales powerhouse.
    Work for a Media Giant - Be part of a thriving, innovative company that values ambition, performance, and growth.
    Love Talking to People? - If you're outgoing, persuasive, and thrive on making connections, this is the perfect role for you!

Are You Ready to Rise?

If you're hungry for success and ready to be part of a team that pushes boundaries and breaks records, we want to hear from you! Apply now and take the first step toward a high-reward career at Hearst!

What we offer:

  • Upward Mobility: Join our SDR team with the intention of launching your career. Opportunity for promotion into Sales after 6-12 months.
  • Dynamic Environment: A great work environment where it's never boring.
  • Comprehensive Training: Paid in-depth sales and product training.
  • Competitive Compensation: Competitive base salary with uncapped commissions for unlimited earning potential.
  • Collaborative Culture: Ideas and input are always welcome.
  • Learn more about Hearst Newspapers at www.joinhnp.com 

Our Benefits: At Hearst Newspapers we not only support our employees through personal and professional development, but we also believe in promoting everyone's physical, financial and emotional wellbeing (and that of their family).  Our industry-leading benefits include:

  • Physical Wellbeing: Medical, Dental, and Vision coverage to keep you and your family healthy.
  • Invest for the Future: Competitive retirement plan with matching program in most markets.
  • Generous Paid Time Off: Recharge with ample time off, including holidays and vacation.
  • Paid Parental Leave: Support for growing families, with paid leave for new parents.
  • Monthly Child & Dependent Care Reimbursement: Financial support for the care of your loved ones.
  • Emotional Wellbeing: Be your best self with our mental wellness benefits.
  • LGBTQ+ & Inclusive Health Services: Inclusive healthcare designed for every individual's unique needs.
  • Fertility Coverage & Menopause Support: Helping you along every step of your family journey.
  • Pet Wellness Reimbursement & Rover Credits: We care about your pets, too - helping you keep them happy and healthy.
  • And more, click here for additional benefits and details.

This position does not provide sponsorship. All applicants should have the right to work in the US without immigration sponsorship. 

About Hearst Connecticut Media Group:

Hearst Connecticut Media Group is the leading news organization in the state, serving readers across all platforms through its news portfolio-including CT Insider, the Connecticut Post, New Haven Register, Danbury's News-Times, Greenwich Time, Stamford Advocate, The Register Citizen, The Middletown Press, The Norwalk Hour, Connecticut Magazine and more. With the largest news gathering team in the state, Hearst Connecticut has a serious journalistic commitment to provide local, watchdog and investigative reporting that informs, educates and entertains the communities they serve. In addition to its journalism, the organization provides innovative, unique advertising and marketing solutions for local and regional businesses to grow and success.

About Hearst Newspapers:

With 2,500 employees across the nation, HNP represents a network of 24 daily and 52 weekly publications, including the San Francisco Chronicle, Houston Chronicle, San Antonio Express-News and Albany Times Union, several top digital-only news and lifestyle sites, marketing services businesses, and entertainment businesses such as King Features Syndicate. At HNP, we are investing in new and innovative ways to tell stories-growing newsrooms, diversifying tools, evolving platforms-to support the millions of people who trust us each month to help them make decisions, take action and be inspired. 

Be a part of something bigger-Your Headline Awaits!

#LI-DH1

#LI-Hybrid


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