Hays
Hays

60 Hays Client Relationship Manager Jobs Hiring Near You

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

Manage assigned accounts ranging from 100 to 100,000+ eligible members. * Lead client ... Strategic & Relationship Management * Build strong consultative relationships with brokers ...

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ... Develop new business relationships and maintain your network of client companies through business ...

Build lasting relationships: * Develop relationships with key contacts and candidates/Hays ... Client Manager in relation to compliance improvements * Ensure adherence to Hays' policies ...

At Hays, we believe in being lifelong partners - to our people as well as our customers. With over ... Develop new business relationships and maintain your network of client companies through business ...

Our client is seeking a Sr. Technical Project Manager in Orlando, FL Role Description The Project ... Why Hays? You will be working with a professional recruiter who has intimate knowledge of the ...

Join Hays the world's leading specialist recruitment and workforce solution organization and ... client portfolio and are developing these to ensure long term strategic relationships * Drive ...

Join the Hays team! Your new role: * Develop new business relationships via cold calls, client meetings, and in person networking with the Construction or Real Estate Industry. * Build a network of ...

Lead Product Manager

Orlando, FL · On-site

$80 - $95.74/hr

Our client is seeking a Lead Product Manager in Orlando, FL Role Description If you are a strategic ... Why Hays? You will be working with a professional recruiter who has intimate knowledge of the ...

... client relationships, and successfully executing complex developments across the region. They are ... This individual will be responsible for preparing accurate estimates, developing budgets, managing ...

Security Engineer - Secrets

Orlando, FL · On-site

$75 - $88.65/hr

Our client is seeking a Security Engineer - Secrets in Orlando, FL Role Description Assist with ... Support evaluation and integration tasks for DevOps secrets management platforms (HashiCorp Vault ...

Sr Data Engineer

Richmond, VA · On-site

$75 - $83/hr

Our client is seeking a Sr Data Engineer for a Remote Opportunity. ROLE DESCRIPTION In this role ... Managing production monitoring, troubleshooting, and defect resolution. Skills & Requirements 3-5 ...

Sr. Software Engineer

Orlando, FL · On-site

$85 - $92/hr

Our client is seeking a Sr. Software Engineer in Orlando, FL Role Description Design, develops ... Ensure integrity of development, change management, and security policies. Oversees final checks ...

Senior TMS App Developer

Atlanta, GA · On-site

$92K - $126K/yr

Our client is seeking a Senior TMS Application Developer in Atlanta, GA/Hybrid Role Description Our ... Design, develop, enhance, and support Transportation Management System (TMS) applications and ...

Sr. Product Manager

Orlando, FL · On-site

$80 - $95/hr

Our client is seeking a Sr. Product Manager in Orlando, FL Role Description Overall product ... Foster strong relationships with stakeholders across, including marketing, operations, design ...

Our client is seeking a IT Applications Specialist, Workday Studioin for a remote opportunity. ROLE ... User management, License management including new user setup/deactivation, roles, profiles ...

Our client is seeking a Manufacturing Engineer 3 in for a remote opportunity Role Description ... Why Hays? You will be working with a professional recruiter who has intimate knowledge of the ...

Program Manager

Orlando, FL · On-site

$80 - $88.65/hr

Our client is seeking a Program Manager in Orlando, FL Role Description Lead medium to large, multi ... Why Hays? You will be working with a professional recruiter who has intimate knowledge of the ...

Showing results 21-40

Hays Jobs Information

What is it like to work at Hays?

Hays is a global recruitment company that values a collaborative and entrepreneurial culture, prioritizing innovation and customer satisfaction. The company's structure is divided into various teams, including recruitment consultants, account managers, and support staff, working together to deliver recruitment solutions to clients and candidates. Working at Hays may appeal to individuals who are passionate about the recruitment industry, enjoy a fast-paced work environment, and are motivated by the opportunity to build long-term relationships with clients and candidates.

What makes Hays an attractive place to work?

Hays is a leading global recruitment agency with a long history of providing expert recruitment services to businesses across various industries. The company offers a dynamic and supportive work environment that values innovation, collaboration, and employee development, with opportunities for employees to work on a wide range of projects and clients. By joining Hays, professionals can gain valuable experience, build their skills and expertise, and contribute to the success of a global business that helps people and organizations succeed in an ever-changing world.
Infographic showing various Client Relationship Manager job openings at Hays in the United States as of August 2026, with employment types broken down into 93% Full Time, 1% Part Time, and 6% Contract. Highlights an 70% Physical, 24% Hybrid, and 6% Remote job distribution.

Customer Service Representative

Hays

Tampa, FL • On-site

$14.50 - $19.75/hr

Other

Posted 23 days ago


Job description

Job Title: CSR

Location: Tampa, FL -Hybrid


Position Overview

We are seeking a highly organized, customer‑focused Account Manager with experience in the insurance industry. This role is responsible for delivering an exceptional end‑to‑end client experience, managing complex accounts, and serving as the primary post‑sale point of contact. The ideal candidate is a proactive problem solver, effective communicator, and strong relationship builder who excels both independently and in cross‑functional team environments.


Key Responsibilities

Client & Account Management

  • Serve as the primary contact for post‑sale client support, ensuring high‑quality customer service and timely resolution of escalated issues.
  • Manage assigned accounts ranging from 100 to 100,000+ eligible members.
  • Lead client implementations, service calls, and ongoing account reviews.
  • Provide alternative solutions for client requests and advise on plan design options.
  • Maintain accurate and up‑to‑date client databases.


Problem Solving & Project Leadership

  • Participate in and problem‑solve during implementation and service conference calls.
  • Lead projects and ensure timely completion of deliverables.
  • Provide clear, concise updates to management regarding issues and potential escalations.
  • Work collaboratively with internal teams, including sales, marketing, underwriting, billing, eligibility, claims, and customer service.


Strategic & Relationship Management

  • Build strong consultative relationships with brokers, consultants, and key stakeholders.
  • Identify opportunities to enhance profitability, improve processes, and strengthen customer retention.
  • Understand group insurance benefit offerings to support enrollment materials and client communications.
  • Represent the company at client meetings and industry events.


Additional Expectations

  • Respond proactively to client needs and inquiries.
  • Adapt to a flexible schedule, including work outside standard business hours as needed.
  • Act as an internal and external expert on consultative support practices.


Required Qualifications

  • Bachelor’s Degree.
  • Customer service experience within the insurance industry.
  • Strong organizational and project management skills with the ability to prioritize multiple tasks.
  • Excellent interpersonal, written, and verbal communication skills.
  • Self‑motivated, with the ability to work independently and within a team.
  • Strong computer skills, including Word, Excel, PowerPoint, Adobe, and MS Project.


Preferred Qualifications

  • Experience in the PEO or Association market and/or prior experience in insurance sales, underwriting, or operations.
  • Understanding of employee benefits, including worksite and voluntary products.
  • Experience presenting to and engaging with large audiences.
  • Proven account management, project planning, and analytical problem‑solving background.
  • Ability to thrive under pressure and meet tight deadlines


Regards,


Akansha Pandey

Recruiting Partner

Americas Recruiting – Technology

HAYS Working for your tomorrow

Email- Akansha.Pandey11@Hays.com

Direct Number – (813)-280-4169