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60 Guidewell Provider Relations Manager Jobs Hiring Near You

Guidewell

Customer Service Rep I

San Antonio, TX · On-site

$14.50 - $19.50/hr

WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years ... You will work diligently to ensure the highest level of service is provided in a courteous manner ...

Guidewell

Customer Service Rep I

Irving, TX

$15.25 - $21/hr

WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years ... Provide resolution for questions about benefits, claims and eligibility. * Document notes of each ...

Guidewell

Customer Service Rep I

Irving, TX · On-site

$15.25 - $21/hr

WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years ... Provide resolution for questions about benefits, claims and eligibility. * Document notes of each ...

GuideWell

Enterprise Business Architect

Jacksonville, FL · On-site

$119 - $194/hr

... Provider Relations, or Clinical Management. This role bridges the gap between strategic intent and ... What We Offer As a Florida Blue employee, you will be at the heart of GuideWell's vision - to lead ...

Guidewell

Claims Examiner I

Irving, TX

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... managing customized health plans. Key position details: * Training Schedule: Monday to Friday 8 ...

Guidewell

Claims Examiner I

San Antonio, TX · On-site

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... and managing customized health plans. Key position details: * This is a Full time in office ...

Guidewell

Claims Examiner I

Irving, TX · On-site

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... managing customized health plans. Key position details: * Training Schedule: Monday to Friday 8 ...

Guidewell

Claims Examiner I

San Antonio, TX

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... and managing customized health plans. Key position details: * This is a Full time in office ...

Guidewell

Claims Examiner I

San Antonio, TX

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... and managing customized health plans. Key position details: * This is a Full time in office ...

Guidewell

Claims Examiner I

Irving, TX · On-site

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... and managing customized health plans. Key position details: * Anticipated Training Class Start ...

Guidewell

VP AI Factory

Jacksonville, FL

Build, lead, and manage a high-performing team to deploy and drive adoption of AI strategies across ... As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where ...

Guidewell

Claims Examiner I

San Antonio, TX · On-site

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... and managing customized health plans. Key position details: * This is a Full time in office ...

Guidewell

Claims Examiner I

San Antonio, TX · On-site

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... and managing customized health plans. Key position details: * This is a Full time in office ...

Guidewell

Claims Examiner I

San Antonio, TX · On-site

WebTPA, a GuideWell Company, is a healthcare third-party administrator with over 30+ years of ... and managing customized health plans. Key position details: * This is a Full time in office ...

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Infographic showing various Provider Relations Manager job openings at Guidewell in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, and 19% Hybrid job distribution.

Customer Service Rep I

Guidewell

San Antonio, TX • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description


Get To Know Us!
WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.
What is your impact?
As a Customer Service Representative, you will be responsible for handling inbound customer calls from both providers and members. You will work diligently to ensure the highest level of service is provided in a courteous manner, no matter what the question or concern.
Key position details:
  • In office at 19100 Ridgewood Pkwy San Antonio TX 78259
  • $18.00 per hour + Quarterly Bonus!
  • Full time position
  • Comprehensive Benefits
  • Training Hours: Monday to Friday 8:00am to 4:30pm CST
  • Work availability required: Monday to Friday with 8hr shift between the hours of 7:00am to 7:00pm CST

What Will You Be Doing:
  • Successfully complete our training program.
  • Answer inbound calls from providers and members.
  • Provide resolution for questions about benefits, claims and eligibility.
  • Document notes of each call to ensure all information is saved.
  • Ensure adherence of Customer Service metrics:
    • Average monthly After Call Work (AUX) time
    • Average monthly hold time
    • Average monthly staff time
    • Average monthly talk time
    • Average monthly quality
  • Handle call backs and escalations as necessary.

Qualifications:
  • 0-1 years related work experience.
  • Inbound call center experience in the health insurance industry.
  • High school diploma or GED.
  • Professional phone voice and etiquette.
  • Demonstrated proficiency in Microsoft Word, Excel and Outlook
  • Excellent verbal and written communication skills are required.

What We Can Offer YOU!
To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to:
  • Medical, dental, vision, life and global travel health insurance
  • Life insurance, Short- and long-term disability programs
  • Leave programs to support personal circumstances.
  • 401(k) includes employer contribution match
  • Paid time off, volunteer time off, and 11 holidays
  • Additional voluntary benefits options available
  • Comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.
General Physical Demands:
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.

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