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60 Guidepoint Client Service Manager Jobs Hiring Near You

Guidepoint

Client Service Associate

Phoenix, AZ · On-site

$60K/yr

Guidepoint's Client Service team connects leading consultancies with the subject-matter experts ... Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high ...

Guidepoint

Client Service Coordinator

Phoenix, AZ · On-site

$50K/yr

... Guidepoint What you will own: * Responsible for scheduling bulk telephone consultations for client service teams * Manage multiple client organization requests and respond within a timely manner

Guidepoint

Client Service Coordinator

Phoenix, AZ · Hybrid

$50K/yr

... Guidepoint What you will own: * Responsible for scheduling bulk telephone consultations for client service teams * Manage multiple client organization requests and respond within a timely manner

Guidepoint

Client Service Coordinator

Phoenix, AZ · On-site

$50K/yr

... Guidepoint What you will own: * Responsible for scheduling bulk telephone consultations for client service teams * Manage multiple client organization requests and respond within a timely manner

Guidepoint

Business Development Associate

New York, NY · Hybrid

$65K/yr

We support all of Guidepoint's service offerings, helping to build relationships and communicate ... Partner with management to identify top-tier new business opportunities based on strategic business ...

Guidepoint

Senior Team Lead, Market Research

New York, NY · On-site

$92K - $160K/yr

... client- and prospect-facing voice representing Guidepoint's market research services and ... Serve as a direct project manager on large or urgent work as-needed * Other duties as required What ...

Guidepoint

Client Success Manager

New York, NY · Hybrid

Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our ... Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you ...

Guidepoint

Senior Technical Product Manager

Toronto, ON · On-site

Serve as a key liaison between Product, Engineering, Operations, Compliance, Sales, Client Service ... At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which ...

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Guidepoint Jobs Information

What is it like to work at Guidepoint?

Guidepoint is a professional services firm that values collaboration, expertise, and client satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is composed of experienced professionals who work closely with clients to provide specialized research and consulting services, often in a project-based setting. Guidepoint's work environment is typically fast-paced, with opportunities for growth and professional development.

Working at Guidepoint may appeal to candidates who value flexibility, autonomy, and the opportunity to work on a wide range of projects across various industries, allowing them to develop a diverse skill set and build a strong professional network.

What makes Guidepoint an attractive place to work?

Guidepoint is a leading expert services firm that provides high-quality consulting and research services to top-tier clients across various industries. The company offers a dynamic and collaborative work environment that fosters innovation, flexibility, and work-life balance, with a focus on employee well-being and professional growth. Joining Guidepoint provides opportunities for professionals to make a meaningful impact, develop their expertise, and advance their careers in a fast-paced and rewarding industry.

What other companies are hiring for Client Service Manager jobs?

What are the most popular jobs at Guidepoint?

What are the most popular categories at Guidepoint?

Infographic showing various Client Service Manager job openings at Guidepoint in the United States as of August 2026, with employment types broken down into 1% Internship, and 99% Full Time. Highlights an 54% Physical, 44% Hybrid, and 2% Remote job distribution.

Client Service Associate (Class of 2027)

Guidepoint

Phoenix, AZ • On-site

$60K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Overview:
Guidepoint's Client Service team connects leading consultancies with the subject-matter experts they need to make informed business decisions. By understanding each client's specific research needs and delivering targeted expert matches, often within hours, the team plays a critical role in providing a fast, high-quality client experience.
As an Associate on the Client Service team, you will play a central role in delivering that experience. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint's global network of more than 1,750,000 Advisors. The role offers exposure to a dynamic, results-oriented environment where strong judgment, responsiveness, and the ability to execute across multiple priorities are highly valued. Due to the collaborative nature of the Client Service team, the work schedule is hybrid with three days in the office required.
Who We Are:
  • High-performing team driven by execution, accountability, and consistent client impact
  • Client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
  • Team committed to developing talent through hands-on mentorship, coaching, and leadership support
  • Workplace that embeds continuous learning and career development as a core part of how we grow and excel
  • Environment where strong performers take on increasing leadership, commercial responsibility, and client ownership
  • Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory
What You Will Own:
  • Recruit new experts into Guidepoint's network and engage them for client consultations
  • Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
  • Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
  • Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
  • Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution
What You Have:
  • Bachelor's degree, with minimum 3.0 GPA or higher required
  • Previous relevant internship, volunteer, or extracurricular experience
  • AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication
  • Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
  • Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service
  • Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role
Successful Associates:
  • Are ambitious and thrive in competitive and fast paced environments
  • Are motivated to build client facing careers in consulting, advisory, investment research, account management, customer success or sales
  • Quickly understand the commercial context behind client requests and identify the most relevant experts
  • Demonstrate strong time management and organizational skills, with the ability to manage multiple priorities under tight deadlines
  • Are comfortable engaging senior professionals by phone, building rapport quickly, and assessing fit for client needs
  • Are resourceful, intellectually curious, and are driven to continuously learn
  • Communicate clearly and professionally, both verbally and in writing
  • Demonstrate strong problem-solving skills, sound judgment, and the ability to work both independently and collaboratively
What We Offer:
The annual base salary for this position is $60,000. Additionally, this position is eligible for a yearly bonus of up to $4,000 based on performance.
For strong performers, this role offers an accelerated path to greater responsibility and increased earnings potential. High-performing Associates may be promoted to a Project Manager after as little as six months, based on consistently delivering strong performance and professional readiness. This progression includes a base salary of $65,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients.
You will also be eligible for the following benefits:
  • 15 days of PTO, 10 paid holidays, and sick leave
  • Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability
  • 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance
  • Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
  • Unlimited access to self-paced learning through LinkedIn Learning
  • In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
  • Annual company-sponsored athletic leagues and wellness activities
  • Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees
  • Casual work environment with regular team-building events and social activities
Interview Process:
  • Initial conversation with a member of the Talent Acquisition team
  • Interview with the hiring manager(s)
  • Mock assessment
    • Complete a timed simulated client request project and gain more insight into the role
  • On-site interview with team members
  • Final decision and feedback

About Guidepoint:
Guidepoint powers end-to-end research workflows for the world's best research teams.
Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process-from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.
AI Disclosure
For select roles, our company uses an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots is for testing purposes and our company will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact talentacquisition@guidepoint.com
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Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
Compensation
$60,000-$60,000 USD

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