Sales Associate
Sugar Land, TX · On-site
$12.75 - $17.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
60 Guess Customer Service Representative Jobs Hiring Near You
Sales Associate
Sugar Land, TX · On-site
$12.75 - $17.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
San Marcos, TX · On-site
$13.50 - $18.25/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
San Marcos, TX · On-site
$13.50 - $18.25/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Woodbridge, NJ · On-site
$15.92 - $16/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Woodbridge, NJ · On-site
$15.92 - $16/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
San Diego, CA · On-site
$17.75 - $18.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
San Diego, CA · On-site
$17.75 - $18.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Napa, CA · On-site
$16.90 - $17.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Napa, CA · On-site
$16.90 - $17.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Mcallen, TX · On-site
$11 - $15/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Mcallen, TX · On-site
$11 - $15/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Barceloneta, PR · On-site
$12.25 - $16.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Barceloneta, PR · On-site
$12.25 - $16.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Las Vegas, NV · On-site
$12.75 - $17.25/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Las Vegas, NV · On-site
$12.75 - $17.25/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Tannersville, PA · On-site
$12.50 - $17/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Tannersville, PA · On-site
$12.50 - $17/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Woodbridge, VA · On-site
$13.75 - $18.75/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Woodbridge, VA · On-site
$13.75 - $18.75/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Mercedes, TX · On-site
$13.25 - $17.75/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Mercedes, TX · On-site
$13.25 - $17.75/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Las Vegas, NV · On-site
$14 - $19/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Las Vegas, NV · On-site
$14 - $19/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Paramus, NJ · On-site
$15.92 - $17/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Paramus, NJ · On-site
$15.92 - $17/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Montclair, CA · On-site
$16.90 - $17/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Montclair, CA · On-site
$16.90 - $17/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Queenstown, MD · On-site
$15 - $16/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Queenstown, MD · On-site
$15 - $16/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Tinton Falls, NJ · On-site
$15.92 - $17/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Tinton Falls, NJ · On-site
$15.92 - $17/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Concord, CA · On-site
$16.90 - $17.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Concord, CA · On-site
$16.90 - $17.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Orlando, FL · On-site
$13 - $17.75/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Orlando, FL · On-site
$13 - $17.75/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Scottsdale, AZ · On-site
$14 - $19/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Scottsdale, AZ · On-site
$14 - $19/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Los Angeles, CA · On-site
$15 - $20.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
Sales Associate
Los Angeles, CA · On-site
$15 - $20.50/hr
Provide customers with current relevant information about the product. * Fitting Room Service ... Sincerely thank all customers for shopping at GUESS as they exit the store. Cooperation ...
GUESS Jobs Information
Do workers at GUESS get paid breaks?
No. Most people don’t get paid breaks.
77% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
77% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
Does GUESS pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.
At GUESS, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.
Are part-time workers able to get health insurance from GUESS?
Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2025.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2025.
Do part-time workers get paid time off at GUESS?
Only some people who work part-time get paid time off.
44% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between May 2025 and February 2026.
44% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between May 2025 and February 2026.
Is the health insurance from GUESS affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.
92% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at GUESS?
Most people get paid time off work.
72% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and March 2026.
72% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and March 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.
- 28% of people with changing schedules find out their shifts one week or less ahead of time.
- 53% of people with changing schedules find out their shifts two weeks ahead of time.
- 18% of people with changing schedules find out their shifts three weeks ahead of time.
- 3% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.
Do workers at GUESS worry about hours?
Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.
54% of people report they worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.
Do GUESS workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
37% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and March 2026.
37% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and March 2026.
How easy is it for GUESS workers to change shifts?
Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and February 2026.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to get time off at GUESS?
Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.
36% of people report it’s hard to get time off.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.
Do GUESS managers change schedules at the last minute?
Some managers change people’s schedules at the last minute.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and February 2026.
41% of people say their manager changes their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and February 2026.
Do jobs at GUESS spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and February 2026.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and February 2026.
How easy is it to take sick days at GUESS?
Some people find it hard to take sick days.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.
41% of people report that it’s hard to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and February 2026.
Is a GUESS job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and October 2025.
Is working at GUESS good if you’re a parent or caregiver?
Most parents and caregivers say this is a bad place to work.
80% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and October 2025.
80% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and October 2025.
Do people at GUESS feel treated with respect by their managers?
Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
74% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at GUESS get to take their breaks without interruption?
Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and February 2026.
79% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and February 2026.
Is it stressful to work at GUESS?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.
70% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at GUESS enjoy their jobs?
Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.
45% of people report they don’t enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at GUESS recommend working with their team?
Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and March 2026.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people get enough training when they start at GUESS?
Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.
39% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people get support to advance at GUESS?
Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people think GUESS’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
Do workers feel well informed about how GUESS is doing?
Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2026.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Guess?
What are the most popular categories at Guess?
GUESS rating
5.9
Based on 41 frontline employees who took The Breakroom Quiz
57th of 104 rated fashion retailers
Job description
Position Overview
The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
Reports To: Store Management
Essential Functions
Customer Experience
- Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
- First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
- Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
- Product Information: Provide customers with current relevant information about the product.
- Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
- Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
- Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
- Task Completion: Satisfactorily complete all duties as assigned by management.
- Punctuality: Be punctual and adhere to the designated work schedule.
- Teamwork: Be flexible and work well with peers and management to accomplish duties.
- Policy Adherence: Follow GUESS Policies and Procedures 100%.
- Housekeeping: Perform housekeeping duties as required.
- Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
- Meetings and Functions: Participate in and attend all store meetings and other related functions.
- Positive Attitude: Represent a positive attitude toward the merchandise and the company.
- Inventory Participation: Participate in all inventories.
- Additional Duties: Assume and complete other duties as assigned by store management.
- Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
- Customer Service Skills: Excellent communication and customer service skills.
- Retail Experience: Previous retail experience preferred.
- Team Player: Ability to work well in a team-oriented environment.
- Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
- Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.