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62 Gti Customer Service Representative Jobs Hiring Near You

Green Thumb

Leader in Training

Whitehall, OH

At least three years of customer service or retail experience, with at least one year in a ... Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb

Green Thumb

Delivery Driver (Full Time)

Chelsea, MA · On-site

$18/hr

... products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service ...

Green Thumb

Delivery Driver (Full Time)

Bloomfield, NJ · On-site

$18/hr

... products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service ...

Green Thumb

Delivery Driver (Part Time)

Paramus, NJ · On-site

$18/hr

... products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service ...

Green Thumb

Delivery Driver (Part Time)

Syracuse, NY · On-site

$18/hr

... products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service ...

Green Thumb

Delivery Driver (Part Time)

Bloomfield, NJ · On-site

$18/hr

... products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaining delivery schedules, and upholding exceptional customer service ...

Green Thumb

Pharmacist

Lynchburg, VA · On-site

$60 - $64/hr

... with an excellent patient and customer focused approach * Ability to learn and understand ... Green Thumb Pay Range $60-$64 USD

HEB

Customer Service Rep

Atascocita, TX · On-site

$13.75 - $18.75/hr

Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) * E ... Customer Service Representative? * S trong customer service skills * C ommunication and ...

HEB

Customer Service Rep

Atascocita, TX

$13.75 - $18.75/hr

Passion for outdoors Ability to complete Green Thumb training (H-E-B internal training) * E ... Customer Service Representative? * S trong customer service skills * C ommunication and ...

Green Thumb

General Manager

Belleview, FL · On-site

Overview Green Thumb is proudly on a mission to promote well-being through the power of cannabis ... All dispensary activities related to the customer journey, inventory operations, safety ...

Green Thumb

General Manager

Cape Coral, FL

Overview Green Thumb is proudly on a mission to promote well-being through the power of cannabis ... All dispensary activities related to the customer journey, inventory operations, safety ...

Green Thumb

General Manager

Ocala, FL · On-site

Overview Green Thumb is proudly on a mission to promote well-being through the power of cannabis ... All dispensary activities related to the customer journey, inventory operations, safety ...

Green Thumb

General Manager

Ocala, FL

Overview Green Thumb is proudly on a mission to promote well-being through the power of cannabis ... All dispensary activities related to the customer journey, inventory operations, safety ...

Green Thumb

General Manager

Pasadena, CA

Overview Green Thumb is proudly on a mission to promote well-being through the power of cannabis ... All dispensary activities related to the customer journey, inventory operations, safety ...

Green Thumb

General Manager

Lynchburg, VA · On-site

Overview Green Thumb is proudly on a mission to promote well-being through the power of cannabis ... All dispensary activities related to the customer journey, inventory operations, safety ...

Green Thumb

General Manager

West Mifflin, PA

Overview Green Thumb is proudly on a mission to promote well-being through the power of cannabis ... All dispensary activities related to the customer journey, inventory operations, safety ...

HEB

Customer Service Rep

Texas City, TX · On-site

$17/hr

Ability to complete Green Thumb training (H-E-B internal training) Entertainment: * Knowledge in the audio / video field * Knowledge of specialty products, movies, music, electronics, and video games ...

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Green Thumb Jobs Information

Do workers at Green Thumb Industries get paid breaks?

Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and July 2026.

Does Green Thumb Industries pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 52 people who took the Breakroom Quiz between January 2025 and July 2026.

At Green Thumb Industries, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Green Thumb Industries affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Green Thumb Industries?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 23% of people with changing schedules find out their shifts one week or less ahead of time.
  • 35% of people with changing schedules find out their shifts two weeks ahead of time.
  • 35% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers at Green Thumb Industries worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Green Thumb Industries workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it for Green Thumb Industries workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to get time off at Green Thumb Industries?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 50 people who took the Breakroom Quiz between January 2025 and July 2026.

Do Green Thumb Industries managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
83% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at Green Thumb Industries spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Green Thumb Industries?

Most people find it easy to take sick days.
72% of people report that it’s easy to take time off if they are sick.
Based on data from 50 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Green Thumb Industries good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Green Thumb Industries feel treated with respect by their managers?

Most people feel treated with respect by their managers.
84% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Green Thumb Industries get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 51 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Green Thumb Industries?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Green Thumb Industries enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Green Thumb Industries recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 56 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get enough training when they start at Green Thumb Industries?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 55 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people get support to advance at Green Thumb Industries?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people think Green Thumb Industries’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Green Thumb Industries is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 53 people who took the Breakroom Quiz between January 2025 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Gti?
Leader in Training

Leader in Training

Green Thumb

Whitehall, OH • On-site

Full-time

Posted 17 days ago

Green Thumb Industries rating

7.3

Company rating: 7.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

5th of 33 rated cannabis dispensaries

Job description

The Role
The Leader in Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consumer experiences. As part of the leadership team, you have a key role in actively supervising the dispensary's daily operations, communicating priorities to team members, and optimizing the customer journey. As a Leader in Training, you will gain subject matter expertise as you rotate through critical dispensary functions supporting operations, experience, and people. The Leader in Training role puts you on a fast track to growth and is a developmental step to becoming Assistant General Manager.
Responsibilities
Operations
  • Support management in overseeing the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
  • Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory action items with management.
  • Oversee the intake and verification of deliveries, transfers, and inventory management, ensuring accuracy within the vault.
  • Actively participate in leading team members to effectively execute programs, initiatives, and regionalized in-store promotions.
  • Demonstrate proper cash handling, including accurately processing payments, discount application, and cash maintenance, and oversee team member execution.

Experience
  • Lead by example and motivate team members to consistently deliver memorable, positive in-store customer experiences.
  • Participate in "Leader On Duty" shifts to provide active supervision, team member recognition, and redirect behaviors to support the customer journey.
  • Facilitate a seamless omni-channel customer experience and provide oversite to deliver consistency across in-store, drive-thru, curbside & delivery.
  • Lead by example and motivate team members to deliver Loyalty goals.
  • Complete and appropriately delegate assigned tasks during scheduled shifts. Ensure adequate sales floor coverage and zoning during shifts.

People
  • In partnership with the General Manager or Assistant General Manager, build and retain a high-performing team by participating in selecting the best talent and leading the onboarding and training of new team members.
  • Provide coaching and feedback to help team members exceed performance and behavioral expectations. Partner with management to issue accountability.
  • Help facilitate the store's team member badging process with local and state agencies.
  • Maintain and coordinate scheduling of team members' shifts, meal breaks, and rest periods.
  • Perform other duties as needed.

Qualifications
  • At least three years of customer service or retail experience, with at least one year in a supervisory role.
  • Cannabis experience preferred
  • Inventory control experience preferred
  • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
  • Must have reliable, responsible and dependable attendance.
  • Must be 21 years or older.
  • Must pass any and all required background checks.
  • Must possess a valid driver's license or state ID.
  • Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
  • Must have a solid understanding of the Cannabis laws, rules and regulations, and a passion to further their understanding and knowledge of the industry and the laws.
  • Prior cannabis experience not required

Skills
  • Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
  • Meet timelines consistently and be able to work under pressure effectively.
  • Continuously open to constructive, developmental feedback, and maintaining composure even in difficult situations.
  • High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
  • Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
  • Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.
  • Adapts and thrives in a demanding, fast-paced environment
  • Possesses a high level of critical thinking
  • Operates with a high level of professionalism and integrity, including dealing with confidential information
  • Ability to resolve conflict, handle employee and customer complaints, and settle disputes

Additional Requirements
Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday)
  • Move about the dispensary in order to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary
  • Remain in a stationary position, if required, to meet the needs of the business
  • Converse and communicate with individuals and groups of people directly
  • Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications and email
  • Prepare patient and customer orders by moving and placing products
  • Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries
  • Move inventory and materials weighing up to 30 pounds independently
  • Position self to move inventory and materials in storage areas

Working Conditions
  • Patient and/or customer-facing environment
  • Ability to work outdoors in varying and sometimes adverse weather conditions
  • Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range
$19-$20 USD

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