... Engineering, to solve problems and enhance the customer experience. By listening to our users, we help improve our products and ensure our customers have a smooth and enjoyable experience with Grid.
35 Grid Devops Engineer Jobs Hiring Near You
... Engineering, to solve problems and enhance the customer experience. By listening to our users, we help improve our products and ensure our customers have a smooth and enjoyable experience with Grid.
... Engineering, to solve problems and enhance the customer experience. By listening to our users, we help improve our products and ensure our customers have a smooth and enjoyable experience with Grid.
Quick apply
... Engineering, to solve problems and enhance the customer experience. By listening to our users, we help improve our products and ensure our customers have a smooth and enjoyable experience with Grid.
Grid is a fast-growing company focused on leveling the financial playing field by building innovative financial products. The Product Manager will work closely with engineering and business leaders ...
Grid is a fast-growing company focused on leveling the financial playing field by building innovative financial products. The Product Manager will work closely with engineering and business leaders ...
Product Manager (Seattle on-site only)
$125K - $175K/yr
As a product manager at Grid, you'll build towards bold milestones in well-engineered, incremental releases. * Data Analysis: As a data-driven product and culture, we have robust data pipelines and ...
Quick apply
Product Manager (Seattle on-site only)
$125K - $175K/yr
As a product manager at Grid, you'll build towards bold milestones in well-engineered, incremental releases. * Data Analysis: As a data-driven product and culture, we have robust data pipelines and ...
Product Manager (Seattle on-site only)
$120K - $175K/yr
As a product manager at Grid, you'll build towards bold milestones in well-engineered, incremental releases. * Data Analysis: As a data-driven product and culture, we have robust data pipelines and ...
Product Manager (Seattle on-site only)
$120K - $175K/yr
As a product manager at Grid, you'll build towards bold milestones in well-engineered, incremental releases. * Data Analysis: As a data-driven product and culture, we have robust data pipelines and ...
Product Manager - Banking \u007C Tax \u007C AI
$120K - $160K/yr
... Grid product. You'll work closely with engineering, design, and leadership to ship product ... Typical backgrounds include: * 4+ years of experience in: * startups * product, operations, or ...
Quick apply
Product Manager - Banking \u007C Tax \u007C AI
$120K - $160K/yr
... Grid product. You'll work closely with engineering, design, and leadership to ship product ... Typical backgrounds include: * 4+ years of experience in: * startups * product, operations, or ...
Product Manager - Banking | Tax | AI
San Francisco, CA · On-site
$120K - $160K/yr
... Grid product. You'll work closely with engineering, design, and leadership to ship product ... Typical backgrounds include: * 4+ years of experience in: * startups * product, operations, or ...
Product Manager - Banking | Tax | AI
San Francisco, CA · On-site
$120K - $160K/yr
... Grid product. You'll work closely with engineering, design, and leadership to ship product ... Typical backgrounds include: * 4+ years of experience in: * startups * product, operations, or ...
Product Manager - Banking | Tax | AI
$120K - $160K/yr
... Grid product. You'll work closely with engineering, design, and leadership to ship product ... Typical backgrounds include: * 4+ years of experience in: * startups * product, operations, or ...
Product Manager - Banking | Tax | AI
$120K - $160K/yr
... Grid product. You'll work closely with engineering, design, and leadership to ship product ... Typical backgrounds include: * 4+ years of experience in: * startups * product, operations, or ...
Applied Scientist
Seattle, WA · On-site
$120 - $140/hr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Applied Scientist
Seattle, WA · On-site
$120 - $140/hr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Staff Applied Scientist
$150K - $220K/yr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Staff Applied Scientist
$150K - $220K/yr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Applied Scientist
$120K - $140K/yr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Quick apply
Applied Scientist
$120K - $140K/yr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Applied Scientist
Seattle, WA · On-site
$120K - $140K/yr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Applied Scientist
Seattle, WA · On-site
$120K - $140K/yr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Staff Applied Scientist
$150K - $220K/yr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Quick apply
Staff Applied Scientist
$150K - $220K/yr
... engineering and business leaders to make a difference with data. With access to multiple robust datasets and clear research objectives, you'll have a significant impact on Grid's progress as a ...
Senior Product Designer
Oakland, CA · On-site +1
About Us Grid's end-to-end verification solution shields institutions, giving them the freedom to ... You will be working closely with the leadership team, engineering team, and creative director to ...
Senior Product Designer
Oakland, CA · On-site +1
About Us Grid's end-to-end verification solution shields institutions, giving them the freedom to ... You will be working closely with the leadership team, engineering team, and creative director to ...
Senior Product Manager
Oakland, CA · On-site +1
$145K - $191K/yr
About Us Grid's end-to-end verification solution shields institutions, giving them the freedom to ... Lead cross-functional teams, including engineering, design, marketing, and operations, to develop ...
Senior Product Manager
Oakland, CA · On-site +1
$145K - $191K/yr
About Us Grid's end-to-end verification solution shields institutions, giving them the freedom to ... Lead cross-functional teams, including engineering, design, marketing, and operations, to develop ...
Grid Jobs Information
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$55K - $65K/yr
Full-time
Medical, Dental, Vision, Retirement
Re-posted yesterday
Job description
About Us
Today's financial system is built to favor those with money. Grid's mission is to level that playing field by building financial products that help users better manage their financial future. The Grid app lets users access cash, build credit, spend money, optimize their taxes, and lots, lots more.
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Grid is a fast-growing team that's deeply passionate about making a difference in the lives of millions. We're solving huge problems and believe that every team member has a big role to play. Come join our growing team in our downtown Seattle office!
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The team
Grid's customer support team handles everyday customer questions, making sure each inquiry is answered clearly and accurately. We collaborate with teams across the company, including Product and Engineering, to solve problems and enhance the customer experience. By listening to our users, we help improve our products and ensure our customers have a smooth and enjoyable experience with Grid.
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The role
We are looking for a motivated Customer Support Specialist to join our growing team. In this role, you will answer customer questions, troubleshoot issues, gather feedback, and guide customers through new product adoption, to ensure a seamless and satisfying experience.
What you'll do:
- Help customers with questions, troubleshooting issues, and providing clear guidance.
- Respond to customer inquiries through email and live chat.
- Identify and report product issues to the Product and Engineering teams.
- Notice common customer challenges and suggesting ways to improve our product and support processes.
What we're looking for:
- At least 1 year of experience in customer service or a similar role.
- Currently pursuing or have a bachelor's degree.
- Strong verbal and written communication skills.
- Self-motivated with a proven track record of independently solving problems.
- Strong work ethic with the ability to meet high expectations in a fast-paced environment.
- Ability to quickly assess customer needs and provide effective solutions.
$55,000 - $65,000 a year
Benefits
Medical
Dental
Vision
401K
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Salary Range
$55,000 - $65,000 per year
To keep things simple, at Grid we're looking for people that want to change the world for the better and have the boldness to tackle complex problems with creative solutions.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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