60 Granicus Operations Manager Jobs Hiring Near You

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. 

Granicus is looking for a highly analytical, detail-oriented Analyst to support AI transformation and strategic operations work across the company. This role will sit within Corporate Strategy & Transformation and work closely with the Director of AI Transformation & Strategic Operations, the Director of Strategic Programs, the Director of Transformation, and the internal AI Engineering team. 

The analyst will help identify opportunities, structure analyses, support execution, and track impact across functions. This is a hands-on role for someone who wants to learn how a software company drives change, build strong problem-solving instincts, and contribute directly to meaningful operational improvements. 

The ideal candidate has 1-3 years of experience in management consulting, investment banking, corporate development, strategic finance, or another rigorous analytical environment and wants to apply that toolkit inside an operating company. 

What Your Impact Will Look Like

Responsibilities 

• Support cross-functional AI transformation workstreams from problem definition through implementation 

• Build analyses, models, and executive-ready materials to support opportunity sizing, prioritization, and value tracking 

• Help map current-state workflows, identify bottlenecks, and document future-state processes 

• Partner with teams across Sales, Customer Success, Support, Operations, Finance, IT, and Product to gather inputs and drive execution 

• Support pilots of AI-enabled workflows, copilots, and process changes 

• Maintain project trackers, action-item logs, meeting notes, and follow-up across multiple initiatives 

• Help define KPIs and track impact such as time saved, cycle-time reduction, productivity gains, and cost reduction 

• Prepare polished PowerPoint materials and supporting analysis for leadership reviews 

• Conduct internal, customer, and market research to inform recommendations 

• Support program coordination and workstream management across concurrent transformation initiatives 

• Help develop reusable templates, playbooks, and documentation to improve execution discipline 

You Will Love This Job If You Have

Experience 

• 1-3 years of relevant experience in investment banking, management consulting, corporate development, strategic finance, or a similarly analytical role 

• Strong financial modeling, Excel, and PowerPoint skills 

• Strong structured problem-solving skills and comfort working in ambiguity 

• Ability to turn analysis into a clear recommendation and execute against it 

• Excellent attention to detail and strong written and verbal communication skills 

• Comfortable working across multiple workstreams in a fast-paced, matrixed environment 

• Interest in AI, automation, operating model design, and business process improvement 

• SaaS or enterprise software experience preferred 

• Experience supporting senior stakeholders or cross-functional teams preferred 

What Success Looks Like 

• You are trusted to own analyses and follow-through without heavy oversight 

• Your work helps the team move faster, stay organized, and prove value 

• You consistently turn messy problems into clear structure and actionable next steps 

• You become a high-value operator who can grow into broader strategy, operations, or transformation roles 

Security Requirement: 

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. 

EEO Statement 

We are an EEO Employer. It has been and will continue to be a fundamental policy of Granicus not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status or any other characteristic prohibited by federal, state and/or local laws.    

Pay RangeUSD $85,000.00 - USD $103,000.00 /Yr.About Us

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employeepopulation

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The BenefitsAt Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance-starting from day one. Here's what you can expect as a U.S.-based team member:

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement - Support a productive home office environment.

Health & Wellness

• Multiple Health Plan Options - Including a 100% employer-paid plan.
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program - Stay active, your way.
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

Family & Future

• Paid Parental Leave - For both birthing and non-birthing parents.
• Traditional & Roth 401(k) - With a generous company match.
• Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

Growth & Recognition

• Online Learning Platforms - Fuel your professional development.
• Competitive Salary & Bonuses - Your contributions are valued and rewarded.

Equal Opportunity EmployerGranicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.Employment Type: FULL_TIME