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For more than six decades, Goodwill Central Texas has been relentlessly focused on empowering thousands of people to work. We transform revenue from over 37 retail locations into a combination of education, career training, job placement, career coaching and support, and more. Every time you shop or support Goodwill, you are helping fund our greater mission to serve our community. Goodwill's vision extends far beyond our retail stores and your generous donations: We envision a Central Texas where everyone has the opportunity to thrive.

The Goodwill Excel Center for Adults opened in 2014 as an open-enrollment public charter high school for adults ages 18 to 50. The Excel Center Adult High School transforms lives in a supportive and holistic learning environment where all students are empowered to achieve.

POSITION SUMMARY:

The Director of Student Pathways (DSP) provides district-level leadership and operational oversight of student pathway systems that support student progression from enrollment and onboarding through persistence, coaching and advising, credential attainment, workforce readiness, post-secondary transition, and alumni engagement across all campuses. The Excel Center student pathway encompasses the full student journey and is designed to support students in achieving academic, workforce, and post-secondary success.

This position leads the development, implementation, alignment, and continuous improvement of operational systems related to admissions and recruitment, coaching and advising, college and career readiness, workforce pathways, transition planning, and post-secondary outcomes. The DSP collaborates closely with campus leadership and district departments to ensure pathway systems are implemented consistently through effective tools, resources, training, and data-informed practices while maintaining responsiveness to campus-specific needs. As a district systems leader, the DSP is responsible for cross-functional coordination, partnership development, operational alignment, and student outcome monitoring to strengthen pathway effectiveness and support successful transitions from enrollment through post-secondary education, employment, credential attainment, and career advancement.

This position does not directly supervise campus personnel. The DSP provides district wide leadership, implementation support, and continuous improvement for pathway-related functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

District Student Pathways Leadership

• Lead the development, implementation, alignment, and continuous improvement of districtwide student pathway systems that support student progression from enrollment and onboarding through coaching and advising, credential attainment, workforce readiness, post-secondary transition, and alumni engagement.
• Collaborate with district and campus leadership to ensure consistent implementation of pathway systems while supporting campus-specific needs and organizational priorities.
• Monitor implementation fidelity and utilize data, feedback, and continuous improvement practices to strengthen and scale pathway systems across existing and future campuses.

Post-secondary Pathway Systems- Community Schools

• Lead district wide coordination and support for campus implementation of post-secondary and workforce pathway opportunities, including certifications, dual credit, workforce training, internships, apprenticeships, and transition initiatives.
• Utilize labor market, workforce, and post-secondary trend data to support pathway planning, alignment, and continuous improvement.
• Collaborate with campus leadership to provide recommendations regarding master schedule development, course offerings, and pathway sequencing that support student access to credential attainment, workforce readiness, and post-secondary opportunities.
• Develop and maintain operational processes supporting post-secondary transition tracking, alumni engagement coordination, and longitudinal student outcome monitoring.

Coaching & Advising Operational Alignment

• Support campus implementation of evidence-based coaching and advising systems through development of workflows, expectations, tools, resources, and training aligned with student persistence, academic progress, and pathway attainment goals.
• Collaborate with campus and district teams to identify barriers to persistence and pathway completion and develop student-centered responsive solutions.

Admissions & Recruitment Alignment

• Develop and support campus-based systems that ensure seamless transitions from admissions and onboarding through pathway selection and participation to postsecondary transition.
• Analyze admissions, persistence, and retention trends to identify opportunities for improved student engagement, retention, and success.
• Collaborate with campus leadership to develop and maintain onboarding processes, tools, assessments, and resources that support pathway awareness and student engagement.

Partnerships & Community Engagement

• Develop and maintain district-level partnerships while supporting community campuses in their activation and coordination of partnerships that promote workforce development, post-secondary access, and student pathway opportunities.
• Represent The Excel Center in workforce development, post-secondary access, and community partnership initiatives.
• Collaborate with internal teams and the greater organization to promote student success stories, pathway opportunities, and post-secondary outcomes.
• Assist with grant development and partnership opportunities related to workforce development, transition services, credential attainment, and post-secondary readiness.

Data, Evaluation, & Continuous Improvement

• Develop and monitor pathway metrics, accountability structures, and outcome reporting systems to evaluate student persistence, credential attainment, post-secondary transition, employment, wage outcomes and other longitudinal trend data.
• Analyze quantitative and qualitative data to identify trends, inform strategic planning and drive continuous improvement efforts.
• Support campus teams in using data to improve pathway participation and student outcomes.

Training & Campus Support

• Provide and coordinate implementation support, professional development, and systems training related to admissions, coaching and advising, and career readiness initiatives.
• Support campus leadership staff in implementing district initiatives and operational expectations.
• Facilitate cross-campus collaboration and develop tools, resources, and implementation guides that promote operational consistency and best practices.

OTHER DUTIES AND RESPONSIBILITIES:

• Foster collegiality and collaboration among district and campus teams.
• Promote positive and effective communication to enhance student services, program implementation, and organizational alignment.
• Encourage collaborative problem-solving and continuous improvement among teams.
• Assist district and campus teams with outreach and engagement events throughout the school year, including occasional evenings and weekends.
• Comply with policies established by federal and state law, including State Board of Education and local Board policy.
• Uphold the highest standards of professional ethics and compliance.
• Maintain a consistent onsite presence aligned with assigned district schedule and operational needs.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY:

This position provides district operational leadership and implementation support to campus-based pathway team members yet does not directly supervise campus-based staff.

REQUIRED QUALIFICATIONS:

• Master's degree from an accredited college or university in Education, Educational Leadership, Adult Education, Student Affairs, School Counseling, Public Administration, Social Work, Workforce Development or a related field.
• Minimum three years of leadership or administrative experience.
• Experience in college and career readiness, workforce development, student support services, pathway development, coaching systems, admissions operations, or related educational leadership fields.
• Experience leading cross-functional initiatives and operational implementation across multiple teams or campuses.
• Knowledge of workforce development systems, post-secondary pathways, adult education, and student persistence models.
• Strong systems-thinking, organizational leadership, and operational planning skills.
• Ability to influence, coordinate, and support teams without direct supervisory authority.
• Strong interpersonal, verbal, and written communication skills.
• Ability to analyze data and utilize findings to support strategic and operational decision-making.
• Demonstrated commitment to supporting adult learners and diverse student populations.
• Possess understanding of marginalization and how it impacts those Goodwill serves and employs.
• Exhibit respect for diversity of thought and experience.
• Ability to manage multiple priorities and complex operational initiatives effectively.
• Valid Texas Driver's license required.
• Ability to travel periodically between district and campus locations. This position may require periodic travel to campus locations across Texas.

PREFERRED QUALIFICATIONS:

• Experience in multi-campus educational systems.
• Experience in adult education, charter schools, workforce development, or post-secondary transition planning.

WORK SCHEDULE AND CAMPUS EXPECTATIONS:

The Director of Student Pathways Operations is part of the District Office Team and expected to work onsite Monday through Friday in accordance with assigned operating hours. Occasional evening hours may be required based on district or campus needs.

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