60 Ghd Customer Service Representative Jobs Hiring Near You

Bring your curiosity and determination to make a positive impact on the future of Water, and we'll help you go all the way. 

Join our team of globally connected specialists to help solve complex water challenges and experience groundbreaking projects from idea to delivery, and beyond.

This is an outstanding opportunity for an individual looking to take the next step in their career by growing an existing regional practice with a global engineering firm.
Who are we looking for?

GHD has an excellent opportunity for a Regional Water Market Leader for our US East region to develop and implement the expansion of GHD's Water team. Desired areas of expertise include Water Treatment, Wastewater Treatment and Recycling, Linear Conveyance for both Water and Wastewater, Water Resources Planning, and/or Stormwater Management / Flood Mitigation services. Relationships with key southeast clients, state and local government, and business partners are essential. You will support our current staff and clients, while building new relationships and depth of resources through business development.

This role can be based out of one of the following locations: Atlanta, GA | Bowie, MD | Chantilly, VA | Columbia, SC | Miami, FL | Orlando, FL | Tampa, FL

Working with GHD's National Water Market Leader, our Regional Leadership as well as GHD's Global Subject Matter Experts, you will implement and lead the following activities:

Strategy and Business Planning

• Strategic business planning and budgeting for the Southeast Water practice,
• Oversee the region's team of geography business managers to support the implementation of local growth plans in the Southeast.
• Develop and manage tactical strategies aligned with our overall Water Market growth plan for the region/country including growth in the Collaborative Delivery, Program Management and Traditional engineering consulting.
• Participate in the development and execution of the growth strategy for the Southeast Water Market, specifically focusing on water / wastewater planning and design (both conveyance and process treatment), and advanced digital tool implementation to assist in water and water resource management,
• Collaborate across our Five Market Segments to deliver GHD's full range of capabilities to our Metro Markets in Washington DC, Miami and Atlanta,

Winning Work

• Grow effective relationships with key clients defined by winning new work
• Manage and develop a robust Sales Pipeline to drive growth in GHD's Water Market
• Implement short and long-term strategies that contribute to GHD's growth and profitability
• Leveraging National and Global market knowledge to win new clients
• Seamlessly collaborate with leadership and resources across GHD to bring solutions to clients
• Actively participate in professional and/or industrial organizations to promote the GHD brand.
• Work closely with Regional General Manager and US  Market Leader to develop staffing plans based on forecasted market and project delivery needs.

Project Delivery Excellence:

• Lead project teams across Southeast with a focus on delivery excellence, while maintaining a client facing role
• Oversee the preparation and completion of major regional projects, and provide senior review of reports and engineering studies for various water projects
• Serve as a relationship manager for GHDs external clients to internally represent and communicate their needs and support project delivery. 

Skills, Experience and Qualification:

• Professional Engineer (PE) license 
• Minimum of 15 to 20 years of relevant experience with solid technical knowledge and skills across the water industry, 
• Demonstrated experience in building and maintaining a Water Practice at a metro or regional level 
• Collaborative Delivery experience with major Design Builders and Design Build Institute of America registration a plus

What you will bring to the team:

• Demonstrated portfolio of State, Municipal, and agency water projects 
• Experience and familiarity with Metro area (Atlanta, Tampa, Miami, and Washington, DC) agency standards and protocols is preferred.
• Strong leader, with the ability to collaborate with project staff and maintain a cohesive team environment
• Ability to coach and mentor water team to technically strengthen the capabilities.

Our Hybrid Work Model: 

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in the office three days a week to contribute, connect and excel in our vibrant environment.

Benefits:

• 401K - Employees are eligible to participate on the first day of the month following 3 months of service
• Paid time off - Our PTO benefit is designed to provide eligible employees with a period of rest and relaxation, sick, and personal time throughout the year. PTO starts at 16 days per year and increases with years of service
• Holiday Pay - Holiday pay is provided for eligible employees. GHD observes 9 holidays per year. Holiday pay will be based on the regular set schedule for the employee
• Wellness Benefit- Regular full-term employees are eligible to participate in the wellness reimbursement program. GHD will reimburse 50% of the cost of the following to maximum of $250.00 reimbursement annually for such items as: Health club membership fees, home exercise equipment purchases, Bicycles, Race, run & marathon entrance fees, Smoking cessation programs, Weight loss programs (i.e.-Weight Watchers, Jenny Craig), Fitbits and Fitness Tracking devices

Salary Range: $133,500 - $267,000 based on experience and location.

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.

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