60 Genworth Customer Service Representative Jobs Hiring Near You

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:
Make it human. We care about the people that make up our customers, colleagues, and communities.
Make it about others. We do what's best for our customers and collaborate to drive progress.
Make it happen. We work with intention toward a common purpose and forge ways forward together.
Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.
POSITION TITLE
IT Development Program Analyst - Summer 2027
POSITION LOCATION
This position is hybrid and located in Richmond, VA. Candidates may be eligible for relocation assistance if they are not located in the area.
YOUR ROLE
At Genworth, our products and our business rely on the strong technical and analytical skills that our Information Technology Development Program helps to cultivate and grow. In this development program, you will work alongside other energetic and talented technologists in our industry-leading company. Beginning Summer 2027, the program runs approximately 24 months and includes four, six-month rotational assignments where participants will explore multiple IT disciplines, coupled with several training opportunities that include two IT Boot Camps. Participants will receive on-the-job training and formal coursework in advanced information technology and systems. Our projects consist of developing and strengthening skills in product introduction, web development, data science, data engineering, cybersecurity, IT architecture, and innovative IT solutions. You can expect to learn new methods for solving the complex business problems from comprehensive courses. By working with our highly skilled Genworth employees, you will develop valuable resources for your entire career that help to strengthen your technical and leadership skills.
What you will be doing
Working in a fast-paced, innovative, and change-oriented work environment
Assignments will typically focus on core IT processes in Application Development, IT Infrastructure, Security, Automation, Programming Languages, Web Development, System Integration, Data Science and/or Project Management
Building a strong network of peers and mentors
Attending on-site technical and professional development classes
Participating in sponsored community service events
What you bring
Must be graduating by the Spring of 2027 with a Bachelor's Degree in Computer Science, Engineering (Computer, Systems, Electrical), Computer/Management Information Systems, or Mathematics
Minimum grade point average of 3.2 on a 4.0 scale
Proven, applied technology experience
Strong analytical ability
Proven leadership and interpersonal skills
Strong communication skills
Nice to Have
Relevant intern or co-op experience
Multiple programming language skills
Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
ADDITIONAL INFORMATION
Hiring Rate: $74,000
Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
At this time, Genworth will not sponsor a new applicant for employment authorization for this position.