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61 Genesys Cloud Operations Engineer Jobs Hiring Near You

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site

$65.50 - $83.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

Manhattan, NY · On-site

$71.75 - $91.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY · Remote

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

This role combines AWS Cloud Operations, Site Reliability Engineering (SRE), Infrastructure ... Experience with Amazon Connect, NICE CXone, Genesys Cloud, or other CCaaS platforms. * Experience ...

Miratech

AWS Cloud Engineer - Platform Operations

This role combines AWS Cloud Operations, Site Reliability Engineering (SRE), Infrastructure ... Experience with Amazon Connect, NICE CXone, Genesys Cloud, or other CCaaS platforms. * Experience ...

Infosys Limited Digital

Genesys Cloud Architect

Hartford, CT · On-site

$65.50 - $83.50/hr

Experience in Genesys Cloud CX (PureCloud), designing and implementing enterprise-scale contact ... & Platform Engineering: Familiarity with CI/CD pipelines, Infrastructure as Code (Terraform ...

Genesys Cloud Services, Inc.

$120 - $160/hr

... operation, analytics, enhanced user experience, or communicating job openings. You may choose to ... See further details in the Genesys Privacy Policy# Careers at GenesysCloud Security & Audit ...

EmblemHealth

Genesys Cloud Engineer

New York, NY · On-site

$77K - $149K/yr

Tune communications platforms to maximum operational capacity, this includes the omni channel ... Genesys Pure Cloud experience required * 3 - 5+ years' experience in a purely technical role ...

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Genesys Jobs Information

What is it like to work at Genesys?

Genesys is a customer experience company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment.

The company's global teams are structured to support a wide range of roles, from software engineering and product development to sales and customer success, with a focus on delivering cutting-edge solutions for customer engagement and experience management. Genesys employees work in a fast-paced, agile environment that encourages experimentation, learning, and growth.

Working at Genesys may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company offers opportunities to work on complex problems, collaborate with diverse teams, and contribute to the development of industry-leading solutions.

What makes Genesys an attractive place to work?

Genesys is a leading provider of customer experience and contact center solutions, recognized for its innovative approach to customer engagement and its commitment to helping businesses deliver exceptional customer experiences.

The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with opportunities for employees to work on cutting-edge projects and contribute to the development of new technologies and solutions.

Joining Genesys provides professionals with opportunities to make a meaningful impact, drive business growth, and develop their skills in a rapidly evolving industry, with a focus on customer experience, artificial intelligence, and cloud-based solutions.

What other companies are hiring for Cloud Operations Engineer jobs?

What are the most popular jobs at Genesys?

What are the most popular categories at Genesys?

Infographic showing various Cloud Operations Engineer job openings at Genesys in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, and 63% Remote job distribution.

Voice Engineer with Genesys Cloud

Staffingine LLC

Rolling Meadows, IL • On-site

Contractor

Re-posted 16 days ago

Job description

Job Title: Voice Engineer with Genesys Cloud
Job Location: Rolling Meadows, IL
Job Type: Contract

Job Description:

  • Design configure and implement Microsoft Teams voice services including voice policies call routing and call recording
  • Develop and maintain documentation for Teams voice services including procedures best practices and troubleshooting guides
  • Plan and execute migrations of voice infrastructure to Microsoft Teams leveraging Genesys Cloud integration where applicable
  • Handle the Genesys Cloud platform including user accounts permissions and access control
  • Collaborate with senior voice engineers colleagues vendors and stakeholders to implement new voice services and enhance existing ones
  • Design and implement Genesys Cloud integrations with Microsoft Teams for enhanced contact center functionality eg call routing agent desktop integration etc

Technical Skills Required:

  • Genesys Cloud
  • Cisco Unified Communications Manager Call Manager
  • Cisco Unity Connection
  • Voice Gateways
  • SIP Trunking
  • Voice Codecs
  • Troubleshooting and Problemsolving Skills
  • Network Security Principles and Best Practices
  • Strong understanding of VoIP SIP and other voice technologies
  • Proven experience with Microsoft Teams voice services including voice policies call routing and call recording
  • Extensive experience with Genesys Cloud Voice including its architecture features and integration capabilities
  • Experience with contact center technologies and workflows is a plus
  • Cisco Certifications CCNA Voice CCNP Voice CCIE Voice
  • Experience with Corporate Restructuring Activities
  • Experience with Network Diagrams and Documentation
  • Knowledge of Industry Trends and Advancements in Voice Technologies

Soft Skills Required

  • Communication and Interpersonal Skills
  • Collaboration with Cross Functional Teams
  • Technical Support to Endusers
  • Flexibility for System Maintenance and Upgrades