Genesys
Genesys

60 Genesys Business Development Jobs Hiring Near You

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Strong business acumen with the ability to connect technical solutions to business value #LI-CP1 ...

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Strong business acumen with the ability to connect technical solutions to business value #LI-CP1 ...

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Strong business acumen with the ability to connect technical solutions to business value #LI-CP1 ...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating ... What You'll Do As a Senior Business Development Representative, you will play a key role in driving ...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating ... What You'll Do As a Senior Business Development Representative, you will play a key role in driving ...

At Genesys, we help organizations create better customer experiences through AI-powered experience ... You will lead a regional Business Development organization across the Commercial market segment ...

At Genesys, we help organizations create better customer experiences through AI-powered experience ... You will lead a regional Business Development organization across the Commercial market segment ...

At Genesys, we help organizations create better customer experiences through AI-powered experience ... You will lead a regional Business Development organization across the Commercial market segment ...

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Genesys Jobs Information

What is it like to work at Genesys?

Genesys is a customer experience company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment.

The company's global teams are structured to support a wide range of roles, from software engineering and product development to sales and customer success, with a focus on delivering cutting-edge solutions for customer engagement and experience management. Genesys employees work in a fast-paced, agile environment that encourages experimentation, learning, and growth.

Working at Genesys may appeal to candidates who are passionate about technology, customer experience, and innovation, as the company offers opportunities to work on complex problems, collaborate with diverse teams, and contribute to the development of industry-leading solutions.

What makes Genesys an attractive place to work?

Genesys is a leading provider of customer experience and contact center solutions, recognized for its innovative approach to customer engagement and its commitment to helping businesses deliver exceptional customer experiences.

The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with opportunities for employees to work on cutting-edge projects and contribute to the development of new technologies and solutions.

Joining Genesys provides professionals with opportunities to make a meaningful impact, drive business growth, and develop their skills in a rapidly evolving industry, with a focus on customer experience, artificial intelligence, and cloud-based solutions.

What are the most popular job types at Genesys?

    Infographic showing various Business Development job openings at Genesys in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 56% Physical, and 44% Remote job distribution.

    Sr. Business Development Representative, Strategic Accounts

    Indiana, PA • On-site

    Genesys
    Software Development • 5 - 10K employees

    $60 - $80/hr

    Other

    Medical, Dental, Vision, Retirement

    Re-posted 15 days ago


    Job description

    ## Sr. Business Development Representative, Strategic AccountsApplylocations: Indiana, USA: Iowa, USA: Tennessee, USA: Idaho, USA: Colorado, USAtime type: Full timeposted on: Posted Todayjob requisition id: JR111520**Be the one building AI-powered experiences where they matter most.**At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 8,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. **What You’ll Do** As a Senior Business Development Representative, you will play a key role in driving new business growth across strategic accounts in North America. You will focus on building pipeline, engaging senior stakeholders, and partnering closely with Strategic Account Executives to execute targeted account strategies.* Drive outbound prospecting across strategic accounts using calls, email, LinkedIn, and targeted campaigns* Identify, research, and engage key decision-makers within Strategic and Enterprise organizations* Partner closely with Strategic Account Executives to execute tailored account-based strategies and develop territories* Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities* Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes* Consistently generate qualified pipeline aligned with regional revenue goals* Maintain accurate activity tracking, pipeline management, and reporting in Salesforce* Meet and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration and conversion rates **What You Bring**You are a driven, curious, and results-oriented professional with a passion for building pipeline and engaging customers. * 3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments* Fluent in English* Proven track record in outbound prospecting and pipeline generation* Comfortable engaging mid-senior-C-level stakeholders in complex organizations* Excellent communication, organizational, and time-management skills* Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools is a plus* Incredible business acumen **Why Genesys** * Join a global leader in customer experience and cloud technology* Gain experience working with some of the largest companies in the world on a team with strong market potential* Competitive compensation with performance-based incentives* Clear career progression within an outstanding sales organization* Collaborative, diverse, and inclusive team environment #LI-MC1 If a Genesys employee referred you, please use the link they sent you to apply. **About Genesys:** Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. **Reasonable Accommodations:** If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. **Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.** *Please note that recruiters will never ask for sensitive personal or financial information during the application phase.* **Compensation:**This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $54,700.00 - $96,300.00**Benefits:*** Medical, Dental, and Vision Insurance.* Telehealth coverage* Flexible work schedules and work from home opportunities* Development and career growth opportunities* Open Time Off in addition to 10 paid holidays* 401(k) matching program* Adoption Assistance* Fertility treatmentsClick here to view a summary overview of our Benefits. #J-18808-Ljbffr