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General Dynamics Information Technology
General Dynamics Information Technology

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General Dynamics Information Technology Jobs Information

Do workers at General Dynamics Information Technology get paid breaks?

Sometimes. Only some people get paid breaks.
44% of people say they don’t get paid breaks.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Does General Dynamics Information Technology pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
37% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and June 2026.

At General Dynamics Information Technology, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and June 2026.

Is the health insurance from General Dynamics Information Technology affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 43 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at General Dynamics Information Technology?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 47% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 35% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers at General Dynamics Information Technology worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do General Dynamics Information Technology workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for General Dynamics Information Technology workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at General Dynamics Information Technology?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and June 2026.

Do General Dynamics Information Technology managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at General Dynamics Information Technology spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at General Dynamics Information Technology?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

Is a General Dynamics Information Technology job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Is working at General Dynamics Information Technology good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 25 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at General Dynamics Information Technology feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
34% of people say they’re not treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at General Dynamics Information Technology get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.

Is it stressful to work at General Dynamics Information Technology?

Some people feel stressed here.
60% of people say they often feel stressed at work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at General Dynamics Information Technology enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at General Dynamics Information Technology recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get enough training when they start at General Dynamics Information Technology?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get support to advance at General Dynamics Information Technology?

Only some people are given support to advance their career here.
In the last year, 52% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people think General Dynamics Information Technology’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how General Dynamics Information Technology is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and June 2026.

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Help Desk Technician II

Mcconnell Air Force Base, KS • On-site

General Dynamics Information Technology
IT Services • 10K+ employees
Learn more about General Dynamics Information Technologyexternal

$19.25 - $25.75/hr

Full-time

Retirement, PTO

Posted 16 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

89th of 226 rated it services

Job description

Share
REQ#: RQ226970Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician II and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
MEANINGFUL WORK AND PERSONAL IMPACT
As a Help Desk II Technical, the work youll do at GDIT will be impactful to the mission of United States Mobility Air Force's. You will play a crucial role in maintaining their systems.

  • Interacts withHead Quarters (HQ)Air Mobility Command(AMC)A4 Program Managers todeterminerequirements supportingend users.
  • Provide research, design, and/ormodificationsforenterprise-wide systems and/or applications.
  • Providemanagerial guidancesupportingthe Logistics Information System in sortie generation and integratewith MaintenanceInformation Systems operationsatHQ AMC andbaselevels.
  • Provideendusersupportand guidanceoftheeTools(mobiledevices,handhelddevices, laptops,andcomputers) and Logistics Information System server environment within theLogisticscommunity.
  • Provide technical administration and operational managementof eTools and servers supporting strategic level programs:
  • Manageand/or performequipment installations, peripheral connections, installation, and deletion of software consistent with standard configurations and/or established policiesongovernment approved mobile devices, laptops, and computers (wired orwireless) for Logistics functions.
  • Resolves and/or escalates matters of significance to reduce the impact on global customers and maximize system availability.
  • Advise onsoftwareandhardwaretoolsutilization, identifyinganddiagnosingproblemsandfactors affectingnetwork performanceonsiteand at other installations without dedicated staff support (i.e.,enroutes)
  • ImplementnetworksecuritypoliciesandproceduresforLogisticsfunctions equipment bybase or higher computer support agencies and organization's Computer SystemsSecurityOfficers.
  • Management oftrouble ticket itemsthatinclude problem resolutions, date/time reported,date/timefixed, andrecommendationsintoUnitedStatesgovernmentsystem.
  • Prepare,document,manage, andmaintainrequired useraccess documents(i.e.laptopagreements,mobiledeviceagreements,information assurancetraining).
  • Plan,operateandmaintainbackupsystemfor LogisticsInformationSystem serversandeToolsusingindustrystandards orhigher.
  • Track and manage governmentfurnishedequipmentdesignatedby Air MobilityCommandinaccordancewithallapplicable AirMobilityCommand,USAFandDoWinstructions,policies,and guidelines.
  • Provideswork guidance to less experienced personnelandtechnical consulting on complex projects.
  • Provide management of eTools, cabinets, cabinet consumables, and other peripherals needed to support AMClogisticsandaircraftsortie generation, including:
  • Research, document, provide recommendations, and estimates for yearly central purchasing.
  • Track procurement process, manage acceptance documents,andrecommend government acceptance of completed orders.
  • Manage all aspects of the AMCeToolwarranty processes.
  • Manage AMC/A4 WLAN(Wireless LAN Survey)Program for AMClogisticsand sortie generation activities.


WHAT YOULL NEED TO SUCCEED

Bring your technology expertise and drive for innovation to GDIT. The Help Desk II Technical must have:

  • Education: Minimum of an Associate's Degree
  • Experience: 3+ years of related experience
  • Technical skills: Computing Environment and Operating System for Server software, Computing Environment and Operating System for desktop software, Knowledge and experience with standard Information Assurance concepts, practices, and procedures within the Network Environment.
  • Security clearance level: U.S. Secret clearance
  • US citizenship required: U.S. Citizen
  • Operating System: Operating Systems (OS) Certification (Windows 11 OS, etc.)
  • IAT II certification or DoD 8140 equivalent


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

  • Growth: AI-powered career tool that identifies career steps and learning opportunities
  • Support: An internal mobility team focused on helping you achieve your career goals
  • Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
  • Community: Award-winning culture of innovation and a military-friendly workplace


OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and youll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $42,500 - $57,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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