Arthur J. Gallagher
Arthur J. Gallagher

63 Gallagher Client Service Manager Jobs Hiring Near You

Client Service Associate

Sunrise, FL · On-site

$13.75 - $19/hr

Client Service Associate At Gallagher, we help clients face risk with confidence because we believe ... Use Gallagher's technology to enhance productivity and deliver quality results. * Manage multiple ...

Associate Client Service Manager

Lake Mary, FL

$12.75 - $17.50/hr

Introduction At Gallagher, we help clients face risk with confidence because we believe that when ... Overview At Gallagher, we're looking for an Associate Client Service Manager to join our Commercial ...

Client Service Associate

Jericho, NY · On-site

$15 - $20.75/hr

Client Service Associate At Gallagher, we help clients face risk with confidence because we believe ... Use Gallagher's technology to enhance productivity and deliver quality results. * Manage multiple ...

Introduction At Gallagher, we help clients face risk with confidence because we believe that when ... Overview At Gallagher, we're looking for an Associate Client Service Manager to join our Commercial ...

Introduction At Gallagher, we help clients face risk with confidence because we believe that when ... Overview At Gallagher, we're looking for a Senior Client Service Manager to join our Commercial ...

Client Service Associate

Batavia, NY · On-site

$13.75 - $19/hr

Client Service Associate At Gallagher, we help clients face risk with confidence because we believe ... Use Gallagher's technology to enhance productivity and deliver quality results. * Manage multiple ...

New

Client Service Associate

Dallas, TX · On-site

$14.50 - $19.75/hr

Client Service Associate At Gallagher Benefit Services, you're a trusted partner to organizations ... Previous experience managing client relationships. Behaviors: A knack for organization and ...

Showing results 41-60

Arthur J. Gallagher Jobs Information

What are the key skills and qualifications needed to thrive as a Client Service Manager, and why are they important?

To thrive as a Client Service Manager, you need strong customer service expertise, problem-solving abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and sometimes industry-specific certifications are typically required. Excellent communication, leadership, and conflict-resolution skills help build lasting client relationships and guide teams effectively. These skills ensure high client satisfaction, efficient service delivery, and long-term business growth.

How does a Client Service Manager typically collaborate with other departments to ensure client satisfaction?

Client Service Managers work closely with sales, product, and operations teams to address client needs and resolve issues efficiently. They often act as a communication bridge, relaying client feedback and coordinating solutions or improvements. Regular meetings and updates with internal teams help ensure that all client requirements are met and expectations are managed effectively. This cross-functional collaboration is key to delivering a seamless client experience and maintaining long-term relationships.

What are Client Service Managers?

Client Service Managers are professionals responsible for maintaining strong relationships with clients and ensuring their needs are met by the company’s products or services. They serve as the primary point of contact between clients and the organization, handling client inquiries, resolving issues, and coordinating with internal teams to deliver solutions. Their main goal is to ensure client satisfaction, retention, and loyalty. Client Service Managers often analyze feedback, monitor service quality, and help identify opportunities for growth within their accounts.

What is the difference between Client Service Manager vs Customer Support Manager?

AspectClient Service ManagerCustomer Support Manager
CredentialsRelevant experience in client relations, possibly certifications in customer service or account managementExperience in customer support, technical knowledge may be beneficial
Work EnvironmentTypically in client-facing roles, managing key accounts, and building long-term relationshipsOften in call centers or support teams, handling inquiries and troubleshooting
Employer & IndustryFinancial services, consulting, B2B companiesRetail, tech, telecommunications, service industries

While both roles focus on customer interactions, a Client Service Manager primarily manages ongoing client relationships and strategic accounts, whereas a Customer Support Manager handles day-to-day support inquiries and technical issues. The roles overlap in customer communication but differ in scope and focus.

What is it like to work at Gallagher?

Gallagher is a global insurance brokerage and risk management firm that values a collaborative and innovative work environment, prioritizing employee engagement and professional development.

The company's team structure is often described as dynamic and diverse, with various departments and specialized teams working together to deliver comprehensive solutions to clients. Gallagher's work environment is characterized by a mix of in-person and remote work arrangements, allowing employees to balance flexibility with collaboration and social interaction.

Working at Gallagher may appeal to individuals seeking a challenging and rewarding career in the insurance and risk management industry, with opportunities for professional growth, mentorship, and global networking.

Do workers at Arthur J. Gallagher & Co. get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Arthur J. Gallagher & Co. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
94% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

At Arthur J. Gallagher & Co., are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Arthur J. Gallagher & Co. affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Arthur J. Gallagher & Co.?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Arthur J. Gallagher & Co. worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and September 2025.

Do Arthur J. Gallagher & Co. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it for Arthur J. Gallagher & Co. workers to change shifts?

Most people find it easy to change shifts.
92% of people report that it’s easy to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Arthur J. Gallagher & Co.?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Arthur J. Gallagher & Co. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and September 2025.

Do workers at Arthur J. Gallagher & Co. do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
74% of people report that they don’t do extra unpaid work.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Arthur J. Gallagher & Co.?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Arthur J. Gallagher & Co. good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Arthur J. Gallagher & Co. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Arthur J. Gallagher & Co. get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Arthur J. Gallagher & Co.?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Arthur J. Gallagher & Co. enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Arthur J. Gallagher & Co. recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Arthur J. Gallagher & Co.?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Arthur J. Gallagher & Co.?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Arthur J. Gallagher & Co.’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Arthur J. Gallagher & Co. is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and May 2026.
Private Client Service Manager

Private Client Service Manager

Gallagher

Rolling Meadows, IL

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

174th of 259 rated insurance


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

Are you ready to take your career to the next level by working with prestigious clients and delivering tailored insurance solutions? As a Private Client Service Manager at Gallagher, you’ll be the trusted advisor for High Net Worth individuals, managing their personal insurance programs and ensuring their unique needs are met with precision and care. Reporting to the Private Client Service Supervisor, you’ll play a pivotal role in safeguarding their lifestyles, growing relationships, and driving new business opportunities.


How you'll make an impact
  • Client Relationship Management:

    • Build and nurture relationships with High Net Worth clients, providing proactive, high-quality service that anticipates their needs.
    • Conduct annual reviews of insurance programs to ensure clients are fully protected and recommend enhancements based on their evolving risk profiles.

    Revenue Growth:

    • Counsel clients on additional lines of insurance or limit increases to address their unique exposures.
    • Actively seek referrals from existing clients and centers of influence to generate new business opportunities.

    Leadership in Insurance Strategy:

    • Take charge of the renewal process, ensuring timely delivery of the best solutions tailored to each client’s needs.
    • Collaborate with Producers and lead the design, marketing, and service strategy for client insurance programs.

    Market Expertise:

    • Cultivate strong relationships with carriers, leveraging your knowledge to secure the best coverage options for clients.
    • Stay informed about market trends and know which carriers are best suited for specific risks.

    Team Development:

    • Coach and mentor Client Service Managers and Associates, fostering continuous learning and professional growth.

    Operational Excellence:

    • Ensure accurate client and policy data is maintained within Gallagher systems.
    • Execute best practices and leverage shared services to maximize efficiency.
    • Conduct audits to ensure compliance with service standards and timelines.
  • #LI-WR1

About You

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
Behaviors:

  • You’re passionate about delivering exceptional service and building lasting relationships.
  • You thrive in a fast-paced environment and excel at managing large accounts with frequent client contact.
  • You’re a strategic thinker with a knack for identifying opportunities to grow revenue and enhance client satisfaction.
  • You’re a skilled negotiator with deep market knowledge and the ability to secure the best solutions for your clients.
  • You’re tech-savvy and detail-oriented, ensuring seamless operations and compliance.

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Qualifications:

Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
Behaviors:

  • You’re passionate about delivering exceptional service and building lasting relationships.
  • You thrive in a fast-paced environment and excel at managing large accounts with frequent client contact.
  • You’re a strategic thinker with a knack for identifying opportunities to grow revenue and enhance client satisfaction.
  • You’re a skilled negotiator with deep market knowledge and the ability to secure the best solutions for your clients.
  • You’re tech-savvy and detail-oriented, ensuring seamless operations and compliance.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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