Freedom Mortgage
Freedom Mortgage

33 Freedom Mortgage Project Manager Jobs Hiring Near You

Continually meets and/or exceeds the Sales KPI's set by Management. * Is responsive to customers ... Candidate should not be within a reasonable commuting distance from a Freedom Mortgage call center ...

Thorough understanding of mortgage loan product types and key loan data elements * Deep knowledge of finance/accounting functions and processes * Ability to create and manage project benefits and ...

Manager, Sales The Manager, Sales is responsible for overseeing daily operations of their Sales ... Freedom Mortgage is committed to providing equal employment opportunities to all employees and ...

Summary: The Manager, Sales is responsible for overseeing daily operations of their Sales Team ... Freedom Mortgage is committed to providing equal employment opportunities to all employees and ...

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Freedom Mortgage Jobs Information

Do workers at Freedom Mortgage get paid breaks?

Yes. Most people get paid breaks.
85% of people say they get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Freedom Mortgage pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

At Freedom Mortgage, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
90% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Freedom Mortgage affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Freedom Mortgage?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and July 2026.

Do workers at Freedom Mortgage worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

Do Freedom Mortgage workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Freedom Mortgage?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Freedom Mortgage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at Freedom Mortgage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at Freedom Mortgage?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Freedom Mortgage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Freedom Mortgage get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Freedom Mortgage?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Freedom Mortgage enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Freedom Mortgage recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Freedom Mortgage?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Freedom Mortgage?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people think Freedom Mortgage’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
58% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Freedom Mortgage is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.
What are the most popular categories at Freedom Mortgage?
Infographic showing various Project Manager job openings at Freedom Mortgage in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 57% Physical, and 43% Remote job distribution.

Bilingual (Spanish/English) Customer Success Agent (Remote to Start) - Call Center

Freedom Mortgage

Ponte Vedra Beach, FL • On-site, Remote

$14.75 - $18.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Freedom Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Summary:
Must be local to Jacksonville, FL and fluent in both Spanish and English. The Agent, Customer Success will support FMC's Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, and resolving their issues. Provide energetic support and bring a positive attitude and willingness to learn. Ability to multitask and be comfortable in a fast-paced work environment. Top-notch communication skills, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. Provide patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security.
Essential Job Duties and Responsibilities include:
  • Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.
  • Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.
  • Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required.
  • Working as part of a dedicated team to explain policies and procedures to customers and find great solutions to their inquiries in a seamless and positive way.
  • Build positive and pleasant relationships with our customers, whatever the circumstances, helping them feel secure and well-looked-after.
  • Maintain regular and punctual attendance. Comply with all company policies and procedures.
  • Performs other related duties as assigned.

Education and/or Experience:
  • High School Graduate/GED
  • 0-1 Years related work experience preferred

Licensure, Certification, Requirements:
None required
Specialized Skills & Knowledge Requirements
N/A
People Management Level:
This position is an individual contributor.
Workplace Conditions:
  • Standing/Sitting/Walking: Occasionally: requires this activity up to 33% of the time.
  • Kneeling/Crouching/Squatting/Bending: Occasionally: requires this activity up to 33% of the time
  • Reaching/Working Overhead: N/A: does not require this activity.
  • Repetitive Hand Motion: Occasionally: requires this activity up to 33% of the time
  • Special Vision or Hearing Requirements: N/A: does not require this activity.
  • Pushing/Pulling (up to 20 pounds): N/A: does not require this activity.
  • Lifting/Carrying (up to 20 pounds): N/A: does not require this activity.
  • Driving: N/A: does not require this activity.

Environmental Risks:
Exposure to hazardous materials, chemicals and/or fumes: N/A
Equal Employment Opportunity:
Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.

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