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72 Forward Medical Assistant Jobs Hiring Near You

Forward Air

Customer Relations Coordinator

Groveport, OH · On-site

$22/hr

Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading ... * Assist with accounts receivable, accounts payable, and billing support tasks, including invoice ...

Forward Air

Forklift Operator

Groveport, OH · On-site

$24/hr

As the most experienced team members without direct reports, they often assist with mentoring, guiding, and onboarding new Material Handlers and solving complex operational problems on the floor.

Forward Air

Forklift Operator

Groveport, OH

$24/hr

As the most experienced team members without direct reports, they often assist with mentoring, guiding, and onboarding new Material Handlers and solving complex operational problems on the floor.

Forward Air

Desktop Support Technician

Columbus, OH · On-site

$19.50 - $24.75/hr

Support printers, scanners, and other office technology. * Assist with user onboarding, equipment setup, and account-related requests. * Perform basic network and connectivity troubleshooting.

Forward Air Corporation

Forklift Operator

Groveport, OH · On-site

$24/hr

As the most experienced team members without direct reports, they often assist with mentoring, guiding, and onboarding new Material Handlers and solving complex operational problems on the floor.

Forward Air

Operations Dock Supervisor

Compton, CA

$75K - $85K/yr

Saturday through Wednesday, 3:00 AM - 1:00 PM Compensation: $75,000 - $85,000 annually Forward Air ... Perform facility inspections * Assist in the loading and unloading of trailers * Foster safe ...

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Customer Relations Coordinator

Forward Air

Groveport, OH • On-site

$22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Pay Rate: $22.00 Per hour

Schedule: Mon - Fri 8am - 5pm

The Customer Relations Coordinator provides frontline administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.

Responsibilities

  • Serve as a central point of contact for customers, carriers, drivers, and internal teams via phone, email, and inperson interactions.
  • Provide frontline customer service by responding to shipment status inquiries, documentation requests, and routine service questions.
  • Perform accurate data entry for shipment details, customer instructions, order updates, and operational records within required timelines.
  • Track and trace shipments using internal systems and carrier platforms; communicate updates to customers and internal teams.
  • Coordinate scheduling for pickups, deliveries, appointments, and other routine operational activities.
  • Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading, labels, and proof of delivery (POD).
  • Support terminal or site activities as needed, including freight acceptance, driver assistance, and shipment paperwork handling.
  • Assist with accounts receivable, accounts payable, and billing support tasks, including invoice preparation, verification, and reconciliation.
  • Maintain organized and compliant electronic and physical files for shipment, financial, and administrative documentation.
  • Communicate with carriers, warehouses, dispatch, and internal operations teams to support timely movement of freight.
  • Identify routine service issues or delays and escalate them to operations leadership according to established procedures.
  • Support routine administrative tasks such as inbound/outbound mail processing, record updates, and office supply monitoring.
  • Participate in training, meetings, and process improvement activities as assigned.
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High School Diploma or GED equivalent required; undergraduate degree from an accredited college or university preferred. 
  • Previous experience in customer service, administrative support, logistics, or transportation environments preferred; training provided.
  • Strong attention to detail with the ability to follow established processes consistently.
  • Clear, professional written and verbal communication skills with a customerfocused approach.
  • Ability to work collaboratively in a fastpaced, teamoriented, onsite environment.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
  • Environment: Comfort commuting to/from and working in a 100% onsite setting (listed in this posting), with travel for related meetings/events.

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