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16 Five9 Research Analyst Jobs Hiring Near You

Five9

Sales Operations Analyst

Irving, TX · On-site +1

$70K - $101K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Attention to detail, with excellent research and analytical skills * Effective organizational and ...

Five9

Sales Operations Analyst

Dallas, TX · Hybrid

$70K - $101K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Attention to detail, with excellent research and analytical skills * Effective organizational and ...

Five9

WEM AQM Prompt Engineer

San Ramon, CA

Stay current with LLM developments, prompt engineering research, and the evolving Five9 AQM product roadmap. Ideal Candidate Profile The strongest candidates will come from a Speech Analytics ...

Five9

WEM AQM Prompt Engineer

OR · On-site +1

Stay current with LLM developments, prompt engineering research, and the evolving Five9 AQM product roadmap. Ideal Candidate Profile The strongest candidates will come from a Speech Analytics ...

Five9

WEM AQM Prompt Engineer

... research, and the evolving Five9 AQM product roadmap. Ideal Candidate Profile The strongest candidates will come from a Speech Analytics background with hands-on experience designing and optimizing ...

Five9

WEM AQM Prompt Engineer

Dallas, TX

Stay current with LLM developments, prompt engineering research, and the evolving Five9 AQM product roadmap. Ideal Candidate Profile The strongest candidates will come from a Speech Analytics ...

Five9

WEM AQM Prompt Engineer

San Francisco, CA

Stay current with LLM developments, prompt engineering research, and the evolving Five9 AQM product roadmap. Ideal Candidate Profile The strongest candidates will come from a Speech Analytics ...

Five9

Vice President, Data Science

This team is responsible for research, experimentation, data collection and curation, and data analysis that contributes to the performance of Five9's AI products. Tasks include evaluation of and ...

Five9

Vice President, Data Science

San Ramon, CA

This team is responsible for research, experimentation, data collection and curation, and data analysis that contributes to the performance of Five9's AI products. Tasks include evaluation of and ...

Five9

Vice President, Data Science

OR · On-site +1

This team is responsible for research, experimentation, data collection and curation, and data analysis that contributes to the performance of Five9's AI products. Tasks include evaluation of and ...

Five9

Director, Technical Accounting

Dallas, TX

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Lead the research, evaluation, and resolution of significant, non-routine business transactions (e ...

Five9

Director, Technical Accounting

Irving, TX · On-site +1

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Lead the research, evaluation, and resolution of significant, non-routine business transactions (e ...

Five9

Sales Operations Analyst

Irving, TX

Attention to detail, with excellent research and analytical skills * Effective organizational and time management abilities * Ability to self-manage deliverables and proactively take ownership of ...

Five9

Director, Technical Accounting

Irving, TX

Lead the research, evaluation, and resolution of significant, non-routine business transactions (e ... Collaborate with FP&A and Investor Relations to rigorously review, audit, and tie-out external ...

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Infographic showing various Research Analyst job openings at Five9 in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 8% Physical, 12% Hybrid, and 80% Remote job distribution.

Sales Operations Analyst

Five9

Irving, TX • On-site, Remote

$70K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking a talented and meticulous analyst to join our Reporting Analytics team and perform critical analysis in support of key strategic initiatives. The Sales Operations Analyst will work cross functionally with Sales, Deal Desk, Billing and IT to help manage and optimize internal business systems in support of sales and revenue generation.
Key Responsibilities:
  • Build and update advanced Excel data models to report sales booking metrics, customer invoicing, and channel commissions and promotions.
  • Build and run commissions processes and dashboards in Google Looker.
  • Draft, document, track and process custom special incentives issued to external partners.
  • Process cases submitted by external processes for commissions inquiries. Build rapport with external analysts with live trainings and phone calls.
  • Support PRM manager as backup on administrative tasks.
  • Perform analysis and provide reporting to Sales, Billing and Executives by gathering, extracting and manipulating raw data from multiple databases and transform it into useful information to drive decisions and maximize profits.
  • Work cross functionally to improve processes, automate and streamline workflows, standardize reporting, facilitate collaboration, gather and translate requirements, and manage project milestones and objectives.

Key Skills:
  • In-depth knowledge of data modelling techniques, including Advanced Excel skills
  • Working knowledge of Business Systems like Google Looker, Excel, Access, and Salesforce
  • Excellent verbal and written communication skills
  • Attention to detail, with excellent research and analytical skills
  • Effective organizational and time management abilities
  • Ability to self-manage deliverables and proactively take ownership of responsibilities
  • Ability to turn complex concepts into simple language
  • Significant understanding of SaaS business models
  • Demonstrated participation in process improvement initiatives
  • Bachelor's degree required and 3-5+ years of analyst/reporting experience

Work Location: This role is hybrid. 3 days a week (T, W, TH) in our Dallas office is required.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
The US base salary range for this role is below.
$70,700-$101,000 USD
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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