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61 First Source It Support Specialist Jobs Hiring Near You

AEG

IT Support Specialist

Chicago, IL · On-site

The IT Support Specialist manages routine IT operations and escalates complex infrastructure ... Serve as the first point of contact for employee technology support requests and escalate complex ...

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Description Eagle Hill is seeking an IT Support Specialist to join our internal Information Technology team. This role serves as a primary point of contact for employee technology needs, providing ...

Optiline Enterprises

IT Support Specialist

Nashua, NH · On-site

Job Summary We are seeking a part-time, in-house IT Support Specialist to provide day-to-day ... first line IT support for office and field employees · Troubleshoot desktops, laptops, printers ...

Anaconda

IT Support Specialist

Austin, TX · On-site

About Anaconda Be at the center of AI Anaconda is built to advance AI with open source at scale ... Evidence within the first few months that you're helping teammates resolve issues faster or more ...

Creature

IT Support Specialist

Birmingham, AL · On-site

IT Support Specialist Location: Birmingham, AL (this role includes approximately 10% travel to jobsites) Reports to: IT Manager Employment Type: Full-time About Creature Creature is a vertically ...

Jerritt Canyon

IT Support Specialist

Elko, NV · On-site

First Majestic acquired the Jerritt Canyon Gold Mine from Sprott Mining Inc. on April 30, 2021. In ... The Opportunity The IT Support Specialist is responsible for providing reliable, responsive, and ...

GoodLeap

IT Support Specialist

Plano, TX · On-site

$58K - $67K/yr

Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...

East Penn Manufacturing Company, Inc.

East Penn Manufacturing is seeking an IT Support Specialist to provide technical support and operational assistance for business applications and technology solutions. In this role, you'll work ...

Elements

IT Support Specialist

Denver, CO · On-site

$23 - $28/hr

Serve as the first responder to incoming security alerts, resolving issues where possible and ... the source. Requirements Who you are: * 2+ years of experience in IT support, helpdesk, or a ...

myIT.com

IT Support Specialist

Bedford, TX · On-site

Job Summary The IT Support Specialist position provides technical support and troubleshooting for customers with exceptional customer service. * This is an in office position * Responsibilities and ...

GoodLeap

IT Support Specialist

Plano, TX · On-site

$58K - $67K/yr

Position Summary The IT Support Specialist is part of our Employee Technology Enablement team, which owns IT support, from on-boarding new employees to supporting our existing employee base across ...

T2S Solutions

IT Support Specialist

Albuquerque, NM · On-site

Summary T2S Solutions is seeking to hire an IT Support Specialist (1TS) in support of the Joint Navigation Warfare Center (JNWC). The JNWC is chartered to enable positioning, navigation and timing ...

ATG

IT Support Specialist

San Diego, CA · On-site

$70K - $90K/yr

Job Title: IT Support Specialist Location: Naval Air Station Whidbey Island (NAS), North Island in Coronado CA 92135 Employment Type: Full-Time Shift: None About the Company Athena Technology Group ...

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Infographic showing various It Support Specialist job openings at First Source in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

IT Support Specialist

Chicago, IL • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Provide day-to-day technical support for CMN staff, diagnosing and resolving hardware, software, and device issues.

  • Serve as the first point of contact for employee technology support requests and escalate complex issues to the IT Manager.

  • Assist with deployment, configuration, and maintenance of office technology, including laptops, desktops, mobile devices, and office peripherals.

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Job Description The Information Technology (IT) Support Specialist provides day-to-day technical support for CMN staff and serves as the first point of contact for technology-related issues. This position diagnoses and resolves hardware, software, and device issues while supporting CMN employees both in person and remotely. The IT Support Specialist manages routine IT operations and escalates complex infrastructure, server, network, security, and enterprise system issues to the IT Manager as needed. Primary Job Responsibilities
  • Support all CMN offices with IT-related issues, including desktop and application support in Mac and Windows environments.
  • Diagnose and resolve problems on all types of technology related to hardware, software, mobile devices, printers, and transmission devices/media. Assess the situation, determine next steps, execute action plans, and review to ensure issues have been resolved.
  • Serve as the first point of contact for employee technology support requests and escalate complex infrastructure, server, network, security, and enterprise system issues to the IT Manager as needed.
  • Process paperwork for new hires and employee departures and coordinate account creation, updates, and deactivation across company platforms.
  • Assist with deployment and configuration of laptops, desktops, monitors, and mobile devices for CMN employees.
  • Assist with Microsoft 365 user administration, license assignments, and user support.
  • Support SharePoint access, Microsoft Teams, Outlook, and other Microsoft 365 applications.
  • Assist with monitoring Windows Servers, Hyper-V virtual machines, and Synology NAS storage, escalating issues to the IT Manager when appropriate.
  • Support Cisco Spam Filter, Kandji device enrollment, endpoint support, and user security-related requests.
  • Provide first-level support for QuickBooks access and application issues, escalating complex issues as needed.
  • Create users and provision phones within the 3CX phone system.
  • Support office technology including LED Video Systems, HVAC systems, Camera Systems, conference room technology, and printers.
  • Coordinate workstation moves, desktop deployments, application installations, and new office setups.
  • Maintain IT equipment inventory and assist with technology purchasing and asset tracking.
  • Document support requests, resolutions, and recurring issues while following established IT procedures and standards.
Requirements
  • High School Diploma or its equivalency (Associate's or Bachelor's Degree preferred)
  • A minimum of 2 years of related work experience
  • Bilingual Spanish (strongly preferred)
  • Experience troubleshooting hardware and software issues on Mac, PC, iPhone, and Microsoft 365 applications
  • Experience supporting printers, mobile devices, conferencing technology, and office peripherals
  • Demonstrate excellent verbal and written communication skills
  • Excellent interpersonal skills for interaction with internal and external staff
  • Ability to follow established IT processes, prioritize multiple support requests, and maintain accurate documentation
  • Basic knowledge of Windows Server, networking, Microsoft 365, and cloud technologies preferred
  • Strong customer service skills with the ability to build relationships and provide effective technical support
  • Knowledge of the music industry preferred
Travel
  • None
Payscale: $24.03- $28.84 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. Employer does not offer work visa sponsorship for this position.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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