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First Community Credit Union Jobs Information

What is it like to work at First Community Credit Union?

First Community Credit Union is a member-owned financial cooperative that prioritizes a collaborative and supportive work environment, emphasizing teamwork and community involvement.

The organization's structure is designed to foster open communication and employee growth, with a flat hierarchy and opportunities for professional development. The work environment is modern and technologically advanced, with a focus on providing excellent member service.

Working at First Community Credit Union may appeal to individuals who value a sense of community and are passionate about helping others achieve financial stability, as the organization's mission is centered around serving the financial needs of its members and the communities it serves.

What makes First Community Credit Union an attractive place to work?

First Community Credit Union is a reputable financial institution that prioritizes community involvement and member satisfaction, positioning itself as a trusted partner in the financial well-being of its members. The credit union offers a collaborative work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement. By joining First Community Credit Union, individuals can contribute to the organization's mission of serving its members and communities, while also pursuing their own career goals and aspirations.

What other companies are hiring for Branch Manager jobs?

What are the most popular jobs at First Community Credit Union?

What are the most popular categories at First Community Credit Union?

Infographic showing various Branch Manager job openings at First Community Credit Union in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Physical job distribution.

Operations Coordinator - Cards - Jamestown

First Community Credit Union

Jamestown, ND • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

About FCCU
FCCU is the largest credit union in the region with over a billion dollars in assets. We are a growing family of employees who succeed both personally and professionally. We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.
As a credit union we are member owned. This allows us to invest in our members and the communities we serve. Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.
Core Values-Strengthen Community by helping members grow and thrive.
  • Community-Our Communities define who we are "People Helping People."
  • Integrity-We will live and work with uncompromised integrity.
  • Passion-We will display passion in our work and service to our membership.
  • Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.

Job Responsibilities
We are committed to providing exceptional support to our members by delivering accurate, responsive, and secure card services while creating positive experiences through every interaction.
  • Provide friendly and knowledgeable support to members regarding credit card, debit card, and ATM card accounts, including account status, payments, requests, and card-related inquiries.
  • Process card applications, upgrades, balance transfers, card orders, and account maintenance activities while ensuring accuracy and compliance with established procedures.
  • Investigate and manage card fraud and dispute cases, monitor fraud activity, assist with loss prevention efforts, and ensure timely resolution of member claims.
  • Respond promptly to member and employee questions through phone and in-person interactions, taking ownership of issues and delivering effective solutions.
  • Support electronic payment services and provide backup assistance for functions such as ACH processing, online banking, mobile deposit, remote deposit capture, and check processing.
  • Maintain compliance with regulations, internal policies, and security protocols while accurately documenting member interactions and account activity.
  • Represent the Credit Union professionally through community involvement, special projects, and ongoing support of operational and growth initiatives.

Qualifications
  • High school diploma or GED
  • Prior customer service and administrative experience preferred
  • Ability to operate a computer, telephone and other office equipment
  • Competitive team player, with a positive attitude willing to learn and adapt to change
  • Ability to communication, both written and verbal
  • Detail-oriented and able to work in a fast-paced member service environment

Benefits
We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more. While we know benefits are highly important, we also recognize and support the value of a family and work life balance.
Work Schedule
Monday-Friday, 8am-5pm.
You must complete an FCCU employment application located at
First Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)

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