Training is a compulsory component and will be a mix of in person and virtual for the first 3 weeks ... If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll ...
82 First Commonwealth Bank Jobs Hiring Near You
Training is a compulsory component and will be a mix of in person and virtual for the first 3 weeks ... If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll ...
CB Portfolio Specialist I
Canton, OH · On-site
Assists Corporate Bankers and Portfolio Managers in managing existing Corporate Banking relationships. Acts as a contact person when the Corporate Banker and/or Portfolio Manager are not immediately ...
CB Portfolio Specialist I
Canton, OH · On-site
Assists Corporate Bankers and Portfolio Managers in managing existing Corporate Banking relationships. Acts as a contact person when the Corporate Banker and/or Portfolio Manager are not immediately ...
First Commonwealth Bank Jobs Information
What is it like to work at First Commonwealth Bank?
First Commonwealth Bank is a community-focused financial institution that prioritizes customer service and community involvement, fostering a culture of teamwork and collaboration among its employees.
The bank's team structure is designed to promote open communication and collaboration, with employees working together to achieve common goals and provide exceptional customer experiences. The work environment is supportive, with opportunities for professional growth and development through training programs and mentorship.
Working at First Commonwealth Bank may appeal to individuals who value community involvement and are passionate about delivering exceptional customer service, as the bank offers a dynamic and supportive work environment that allows employees to make a positive impact in their communities.
The bank's team structure is designed to promote open communication and collaboration, with employees working together to achieve common goals and provide exceptional customer experiences. The work environment is supportive, with opportunities for professional growth and development through training programs and mentorship.
Working at First Commonwealth Bank may appeal to individuals who value community involvement and are passionate about delivering exceptional customer service, as the bank offers a dynamic and supportive work environment that allows employees to make a positive impact in their communities.
Do workers at First Commonwealth Bank get paid breaks?
No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
80% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
Does First Commonwealth Bank pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
Is it stressful to work at First Commonwealth Bank?
Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at First Commonwealth Bank recommend working with their team?
Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people think First Commonwealth Bank’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers feel well informed about how First Commonwealth Bank is doing?
Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
What are the most popular titles at First Commonwealth Bank?
What are the most popular cities for First Commonwealth Bank jobs?
What are the most popular states for First Commonwealth Bank jobs?
What are the most popular categories at First Commonwealth Bank?
$17.50 - $23/hr
Other
Posted 6 days ago
Job description
Full-Time Customer Care Specialist
We're on the lookout for Full-Time Customer Care Specialists who genuinely care about having real, meaningful conversations with our customers. We're interested in speaking to candidates who want to grow their career with us. At CommBank, we believe in rewarding your development and performance.
Key Aspects of The Role- Location: 188 Collins Street Hobart
- Shifts will be Full Time 38 hours per week working either:
- Tuesday to Thursday 10.15am - 6.30pm, Friday and Saturday 10am - 6.30pm OR
- Sunday and Monday 10am - 6.30pm, Tuesday to Thursday 10.15 - 6.30pm
- Please note you must be able to accommodate shift changes within 2 hours of your shifts start and finish times & you must be able to commit to this roster for 12 months.
- Training will run for 3 weeks, Monday - Friday 9:00am - 5:00pm
- Training is a compulsory component and will be a mix of in person and virtual for the first 3 weeks. Please ensure you can attend all training sessions before applying.
- Following the initial 3 weeks, you'll continue to learn on your regular roster, to ensure you're set up for success.
- Training start date estimated x4 weeks after your offer to join us.
Please ensure you are able to commit to all the key requirements of the role before applying.
Do Work That Matters
We like to say that the Direct Banking team is at the heart of the best Retail Bank in Australia, and we're there for our customers when they need it most. You'll be joining a team of passionate people who have a genuine respect and care for one another. Our Team Leaders will support your development and help you grow. That's what makes Direct Banking so special.
See Yourself in Our Team
- Our Customer Care Specialists are the friendly voice our customers hear when they contact us on a broad range of everyday banking enquiries. You'll leave a lasting impression on your customers by providing friendly, personal and efficient service.
- You're empathetic and resilient. By walking in our customer's shoes, you'll ask the right questions to understand what they really need and find them the best solutions. You'll do your very best to resolve all enquiries on the first call and you'll achieve this by communicating, listening and learning.
- We offer an interactive and supportive training program that'll ensure you make an immediate and lasting impression on our customers from day one.
Your Development
In addition to training, we offer an 18-month development program to upskill and develop your Customer Care capabilities. Our 4-tier development program will see you broaden your skills across multiple banking products to help enhance the customer experience, with remuneration increases for each tier you reach. We value the hard work our team put in to create an exceptional customer experience, so we want to do the same for you!
Work From Home With Us
These positions have been designed so you can successfully perform your role in the comfort of your own home. All you need is a designated work area, and a connection to the internet, then leave the rest to us.
Our interactive "Hub" days will help you stay connected and engaged as a team, occur once every fortnight in our Hobart office. You must attend these fortnightly hub days to connect and outside of this you can work from home.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
About Commonwealth Bank
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Hyde Park, MA, US
Year founded
1886