Teller
Canton, OH · On-site
$15 - $18.75/hr
As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of ... bank systems). 5. A valid driver's license and ability/willingness to travel regionally. Equal ...
82 First Commonwealth Bank Jobs Hiring Near You
Teller
Canton, OH · On-site
$15 - $18.75/hr
As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of ... bank systems). 5. A valid driver's license and ability/willingness to travel regionally. Equal ...
Teller
Williamsport, PA · On-site
$14.50 - $18.25/hr
As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of ... bank systems). 5. A valid driver's license and ability/willingness to travel regionally. Equal ...
Teller
Williamsport, PA · On-site
$14.50 - $18.25/hr
As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of ... bank systems). 5. A valid driver's license and ability/willingness to travel regionally. Equal ...
First Commonwealth Bank Jobs Information
What is it like to work at First Commonwealth Bank?
First Commonwealth Bank is a community-focused financial institution that prioritizes customer service and community involvement, fostering a culture of teamwork and collaboration among its employees.
The bank's team structure is designed to promote open communication and collaboration, with employees working together to achieve common goals and provide exceptional customer experiences. The work environment is supportive, with opportunities for professional growth and development through training programs and mentorship.
Working at First Commonwealth Bank may appeal to individuals who value community involvement and are passionate about delivering exceptional customer service, as the bank offers a dynamic and supportive work environment that allows employees to make a positive impact in their communities.
The bank's team structure is designed to promote open communication and collaboration, with employees working together to achieve common goals and provide exceptional customer experiences. The work environment is supportive, with opportunities for professional growth and development through training programs and mentorship.
Working at First Commonwealth Bank may appeal to individuals who value community involvement and are passionate about delivering exceptional customer service, as the bank offers a dynamic and supportive work environment that allows employees to make a positive impact in their communities.
Do workers at First Commonwealth Bank get paid breaks?
No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
80% of people say they don’t get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
Does First Commonwealth Bank pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
Is it stressful to work at First Commonwealth Bank?
Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
80% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people at First Commonwealth Bank recommend working with their team?
Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.
Do people think First Commonwealth Bank’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
Do workers feel well informed about how First Commonwealth Bank is doing?
Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.
What are the most popular titles at First Commonwealth Bank?
What are the most popular cities for First Commonwealth Bank jobs?
What are the most popular states for First Commonwealth Bank jobs?
What are the most popular job types at First Commonwealth Bank?
What are the most popular categories at First Commonwealth Bank?
First Commonwealth Bank rating
7.7
Based on 11 frontline employees who took The Breakroom Quiz
72nd of 141 rated banks
Job description
As a Teller at First Commonwealth, you will live out our Mission to improve the financial lives of our neighbors and their businesses. You will understand the importance of the customer experience, and the role each employees plays in delivering on our Customer Service Promise every day. Through your involvement in day-to-day operations you will learn to create an amazing experience in the Center for employees and customers. You take personal pride in solving problems for your personal and business customers and you will own issues from beginning to end and help keep the Financial Solutions Center running smoothly and efficiently. You get excited about building relationships and identifying opportunities to equip our customers with financial solutions that will help them achieve Financial Confidence. You are intellectually curious, enjoy engaging customers in conversations to assess their needs, have strong listening skills and are not afraid to ask for your customers' business. You will work with your Manager on your Pathways progression and personal development, because you know that, as a Teller, you can change people's lives.
As a Teller you are eligible for quarterly sales & service incentives.
What Great Looks Like in this Role
As an Teller, your days will be divided into 5 essential job functions:
1. Champion Operations and Compliance - 80% of your time will be spent protecting the privacy and security of our customers. You will do this through the following activities:
a. Protect the privacy and the security of our customers
b. Process daily transactions and be alert to fraud
c. Follow proper cash handling, teller differences and dual control guidelines
d. Always maintain proper cash limits including drawer, vault and total FSC limits
e. Mitigate risk by adhering to FCB policies, procedures and processes
f. Ask questions and seek guidance
2. Grow Consumer Relationships - 5% of your time will be spent establishing and growing consumer relationships through the following activities:
a. Engage in productive conversations on inbound calls and at the drive thru
b. Utilize marketing campaigns to inform customers about our products and promotions
c. Ask for referrals and advocate for the Refer-A-Friend program
d. Partner with your team to uncover additional needs based sales opportunities
3. Deepen Consumer Relationships - 5% of your time will be spent growing relationships with your existing customer base. You will do this through the following activities:
a. Conduct service related outbound calls and achieve assigned call goal
b. Identify partner referrals by asking purposeful questions
c. Obtain unsecured lending certification to uncover non-real estate secured lending opportunities
4. Personal Development - 10% of your time will be spent ensuring that you are engaging in the right activities to drive growth, both in balance sheets and in yourself. This will happen by engaging in the following activities:
a. Take ownership of your own development
b. Progress toward completion of Pathways
c. Learn BUILD and BUILD 2.0, our sales conversation framework
d. Become a subject matter expert on our digital products
e. Stay informed with Need2Know and First2Know
f. Complete all required trainings in a timely manner
5. Customer Experience - every day, every customer, every interaction you will always have the following at the top of your mind:
a. Live our Mission and Core Values
b. Be a Champion of our Customer Service Promise to Put Customers First, Be Relentless, Inspire Confidence, Champion Simplicity and Obsess with Yes
c. Increase the sales effectiveness and efficiency of your team by championing BUILD and conducting consistent outbound calling
d. Promptly follow-through and ensure you are the single contact for problem resolution
e. Follow the "One to say YES, two to say NO" rule
f. Maintain the highest standard of conduct and account integrity for yourself and your team
Bona Fide Occupational Qualifications
1. A high school diploma or equivalent.
2. Two (2) or more years of relevant experience in a client-centric sales environment with a proven track record of exceeding assigned goals, delivering a high level of client service and adhering to operational expectations.
3. Excellent communications skills, passionate about helping others, motivated to learn, solutions-based sales skills, professionalism, resourcefulness, exceptional relationship-building skills, ability to excel in a complex and dynamic environment.
4. Technologically savvy (i.e., Microsoft Office, Internet, mobile technology, bank systems).
5. A valid driver's license and ability/willingness to travel regionally.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
As a Teller you are eligible for quarterly sales & service incentives.
What Great Looks Like in this Role
As an Teller, your days will be divided into 5 essential job functions:
1. Champion Operations and Compliance - 80% of your time will be spent protecting the privacy and security of our customers. You will do this through the following activities:
a. Protect the privacy and the security of our customers
b. Process daily transactions and be alert to fraud
c. Follow proper cash handling, teller differences and dual control guidelines
d. Always maintain proper cash limits including drawer, vault and total FSC limits
e. Mitigate risk by adhering to FCB policies, procedures and processes
f. Ask questions and seek guidance
2. Grow Consumer Relationships - 5% of your time will be spent establishing and growing consumer relationships through the following activities:
a. Engage in productive conversations on inbound calls and at the drive thru
b. Utilize marketing campaigns to inform customers about our products and promotions
c. Ask for referrals and advocate for the Refer-A-Friend program
d. Partner with your team to uncover additional needs based sales opportunities
3. Deepen Consumer Relationships - 5% of your time will be spent growing relationships with your existing customer base. You will do this through the following activities:
a. Conduct service related outbound calls and achieve assigned call goal
b. Identify partner referrals by asking purposeful questions
c. Obtain unsecured lending certification to uncover non-real estate secured lending opportunities
4. Personal Development - 10% of your time will be spent ensuring that you are engaging in the right activities to drive growth, both in balance sheets and in yourself. This will happen by engaging in the following activities:
a. Take ownership of your own development
b. Progress toward completion of Pathways
c. Learn BUILD and BUILD 2.0, our sales conversation framework
d. Become a subject matter expert on our digital products
e. Stay informed with Need2Know and First2Know
f. Complete all required trainings in a timely manner
5. Customer Experience - every day, every customer, every interaction you will always have the following at the top of your mind:
a. Live our Mission and Core Values
b. Be a Champion of our Customer Service Promise to Put Customers First, Be Relentless, Inspire Confidence, Champion Simplicity and Obsess with Yes
c. Increase the sales effectiveness and efficiency of your team by championing BUILD and conducting consistent outbound calling
d. Promptly follow-through and ensure you are the single contact for problem resolution
e. Follow the "One to say YES, two to say NO" rule
f. Maintain the highest standard of conduct and account integrity for yourself and your team
Bona Fide Occupational Qualifications
1. A high school diploma or equivalent.
2. Two (2) or more years of relevant experience in a client-centric sales environment with a proven track record of exceeding assigned goals, delivering a high level of client service and adhering to operational expectations.
3. Excellent communications skills, passionate about helping others, motivated to learn, solutions-based sales skills, professionalism, resourcefulness, exceptional relationship-building skills, ability to excel in a complex and dynamic environment.
4. Technologically savvy (i.e., Microsoft Office, Internet, mobile technology, bank systems).
5. A valid driver's license and ability/willingness to travel regionally.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.