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25 Figure Customer Service Representative Jobs Hiring Near You

Figure

Customer Success Associate

Honolulu, HI · On-site

$26.83 - $32.79/hr

About the Role We are looking for driven, customer service-oriented teammates, curious about innovative blockchain technology and financial services. In a CSA role, you will learn all things Figure ...

Figure

Team Manager

Dallas, TX · On-site

$77K - $86K/yr

This role plays a key part in delivering outstanding customer service while collaborating with ... Ensure team adherence to Figure's policies and standards. * Handle administrative responsibilities ...

New

Figure

Apprentice Robot Service Technician

San Jose, CA · On-site

$35/hr

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of ... Occasional travel to customer or development partner sites * Ability to follow assembly ...

Figure

Deployment Engineer (Data Collection)

San Jose, CA · On-site

$125K - $185K/yr

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of ... Support engineering with deployment, serving as an on-site representative to reach development ...

Figure

Deployment Engineer (Data Collection)

San Jose, CA · On-site

$125K - $185K/yr

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of ... Support engineering with deployment, serving as an on-site representative to reach development ...

Figure

Apprentice Robot Service Technician

San Jose, CA · On-site

$35/hr

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of ... Occasional travel to customer or development partner sites * Ability to follow assembly ...

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Figure Jobs Information

What is it like to work at Figure?

Figure is a technology company that prioritizes innovation and collaboration, fostering an environment where employees can work together to drive progress and push boundaries.

The company's team structure is designed to be agile and adaptable, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. Figure's work environment is focused on delivering cutting-edge financial technology solutions, with a mission to make financial services more accessible and user-friendly.

Working at Figure may appeal to candidates who are passionate about fintech, enjoy working in a fast-paced and dynamic environment, and are motivated by the opportunity to contribute to a company that is shaping the future of financial services.

What makes Figure an attractive place to work?

Figure is a leading provider of digital banking and financial services, known for its innovative approach to modernizing traditional banking systems. The company's workplace culture values collaboration, creativity, and continuous learning, with opportunities for employees to work on cutting-edge projects and contribute to the development of new financial technologies. By joining Figure, professionals can gain valuable experience, expand their skill set, and be part of a dynamic team shaping the future of banking and finance.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Figure?

What are the most popular categories at Figure?

Infographic showing various Customer Service Representative job openings at Figure in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, and 9% Hybrid job distribution.

Customer Success Associate

Figure

Honolulu, HI • On-site

$26.83 - $32.79/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
About the Role
We are looking for driven, customer service-oriented teammates, curious about innovative blockchain technology and financial services. In a CSA role, you will learn all things Figure by sitting in the heart of the action: providing product, technical and educational support to our potential and existing customers.
Your effective communication, problem-solving solving and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy.
What You'll Do
  • Be the first point of contact and advocate for our customers
  • Handle customer inquiries via omni-channel communication and process applications with exceptional customer service
  • Educate customers on Figure and our products with knowledge and enthusiasm
  • Promote brand recognition and loyalty by ensuring unrivaled support to our customers via phone, chat interactions and email
  • Gather key insights and assist in process improvement for Figure's products and services and the impact to our customer experience
  • Provide technical support and troubleshooting on a variety of potential issues
  • Conduct video notary sessions with attention to detail and professionalism and follow up daily with multi vendor coordination when needed
  • Participate in new training and licensing programs to expand the team's capabilities
  • Contribute to an exciting and vibrant office environment and team dynamic
What We Look For
  • *All external candidates must reside in the state of Hawaii*
  • BA/BS from an accredited university preferred with 1+ years in a customer-facing role
  • Having an Mortgage Loan Originator (MLO) license that was active within the last 5 years in the state of Hawaii is preferred
  • The ability to obtain Hawaii MLO licensing within 60 days of hire is required for this role
  • Proven background in being a dependable and reliable team player
  • Flexibility and adaptability to ongoing refinements in process and structure
  • Confident, friendly and compassionate communication skills
  • Successfully complete the required compliance trainings
  • Adhere to all company security policies and data handling procedures
  • Complete mandatory security awareness training within required timeframes
  • Promptly report any suspected security incidents or suspicious activity to the Security team
  • A positive and problem solving approach to customer service
  • Ability to instill trust and rapport with customers
  • Process driven organizational skills
  • A quick and flexible learning style with the ability to navigate new technology platforms
Role Details:
  • This is a fully in-office position; there are no hybrid opportunities available for this location.
Salary
  • Base Compensation Range: $26.83 - $32.79/hr
This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate's experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits
  • Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
    Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
    Employer-paid life and disability insurance
    11 observed holidays and PTO plan
    Up to 12 weeks of paid family leave
    Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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