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60 Figma Quality Assurance Engineer Jobs Hiring Near You

Figma

Support AI Engineer

San Francisco, CA · On-site

Figma is growing our team of passionate creatives and builders on a mission to make design ... Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit ...

Figma

Support AI Engineer

San Francisco, CA · On-site +1

Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit ... Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are ...

Figma

Support AI Engineer

San Francisco, CA · On-site +1

Figma is growing our team of passionate creatives and builders on a mission to make design ... Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit ...

Figma

Software Engineer, Full Stack

San Francisco, CA · On-site +1

What you'll do at Figma: * Design, build, and ship high-quality features across the stack, from ... Passion for engineering craft and building polished, maintainable, and scalable systems While not ...

Figma

Software Engineer, Data Infrastructure

San Francisco, CA · On-site +1

$134K - $162K/yr

The Data Platform team at Figma builds and operates the foundational systems that power analytics ... Improve data reliability, consistency, and compliance, ensuring high-quality data for engineering ...

Figma

Software Engineer, Full Stack

San Francisco, CA · On-site

What you'll do at Figma: * Design, build, and ship high-quality features across the stack, from ... Passion for engineering craft and building polished, maintainable, and scalable systems While not ...

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What is it like to work at Figma?

Figma is known for its collaborative and inclusive culture, prioritizing open communication and mutual respect among team members. The company has a flat organizational structure, with a focus on cross-functional teams and flexible work arrangements, allowing employees to work from anywhere and maintain a healthy work-life balance. Working at Figma may appeal to candidates who value innovation, creativity, and community involvement, as the company offers opportunities to contribute to cutting-edge design tools and participate in community outreach initiatives.
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Infographic showing various Quality Assurance Engineer job openings at Figma in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, and 33% Remote job distribution.

Technical Support Specialist - Figma Weave (San Francisco, United States)

Figma

San Francisco, CA

Other

Posted 3 days ago

Job description

We're building the next chapter of AI-native craft and creativity - where technology and human expression meet. Figma Weave is a unified platform that bridges the gap between AI capabilities and creative skill, letting professional designers and creators harness the world's leading AI models without sacrificing precision, expression, or soul. We're building tools that help people move faster without flattening creativity - a platform where AI amplifies craft instead of replacing it.

As one of our founding Technical Support Specialist on the Product Support team for Figma Weave, you'll have the exciting opportunity to help define, build, and elevate this new support function. This team will be responsible for troubleshooting complex bugs and working closely with our internal teams to elevate the Figma Weave experience for all of our customers. You will be delivering the kind of experiences that build trust throughout the Figma community, from customers to key internal partners, such as Product and Engineering.

We are looking for a Technical Support Specialist who is an advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma Weave. An ideal candidate will have a background with strong testing experience, be comfortable collaborating in a fast-paced and often ambiguous environment, while demonstrating leadership, technical competence, and a passion for quality.

This is a hybrid position based out of our San Francisco hub.

What you'll do at Figma Weave:
  • Develop expertise in Figma Weave's products and the journey of our customers - from Product Designers to Developers - to accurately diagnose sophisticated bugs
  • Interact with Figma Weave customers daily via email and the forum, taking ownership over complex problems
  • Troubleshoot complex customer inquiries to accurately diagnose, effectively communicate, and report bugs to our Engineering teams
  • Act as the designated point of contact for critical technical issues raised by customers and internal teams, proactively engaging partners like Engineering and Product, and owning customer communication through to resolution
  • Make recommendations for tooling and process improvements that help the team better manage and diagnose bugs within Figma Weave
  • Work with the Product Support Learning and Performance team as a subject matter expert to develop documentation and training materials for future Technical Quality Specialists
  • Act as the voice of the customer by identifying trends and communicating insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements to Figma Weave
  • Keep the broader Product Support team up to date on current high-priority bugs and fixes that have been implemented in Figma Weave
We'd love to hear from you if you have:
  • 2+ years of experience working in a QA or Support environment for a technical SaaS product
  • Troubleshooting and debugging experience across multiple platforms
  • Consultative communication skills with the ability to tailor a message for your audience - translating complex technical concepts into concise explanations for both technical and non-technical stakeholders
  • Resilience and adaptability - you're motivated by experimenting, building, and working across teams, and are confident navigating times of change and ambiguity
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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