Ferguson Waterworks
Ferguson Waterworks

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Ferguson Waterworks Jobs Information

What is it like to work at Ferguson Enterprises?

Ferguson Enterprises is a company that values a culture of customer-centricity, teamwork, and innovation, striving to create a collaborative and supportive work environment.

As a leading distributor of commercial plumbing, HVAC, and waterworks products, Ferguson Enterprises operates through a decentralized structure, allowing regional teams to make decisions and drive growth while maintaining a strong connection to the company's overall mission. The company's focus on customer satisfaction and employee development is reflected in its comprehensive training programs and opportunities for advancement.

Working at Ferguson Enterprises may appeal to individuals who are passionate about the construction and building services industry, as the company offers a unique blend of hands-on experience, technical expertise, and business acumen, providing opportunities for growth and professional development in a dynamic and fast-paced environment.

What makes Ferguson Enterprises an attractive place to work?

Ferguson Enterprises is a leading distributor of commercial plumbing supplies and HVAC equipment, serving the North American market with a strong reputation for quality products and exceptional customer service. The company's workplace culture values innovation, collaboration, and teamwork, offering employees opportunities to contribute to the development of new products and services, as well as participate in training and professional development programs. By joining Ferguson Enterprises, individuals can pursue a career in a dynamic and growing industry, with opportunities to make a meaningful impact, advance their skills, and achieve long-term career goals.

Do workers at Ferguson Waterworks get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and August 2026.

Does Ferguson Waterworks pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and August 2026.

At Ferguson Waterworks, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between January 2026 and August 2026.

Is the health insurance from Ferguson Waterworks affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Ferguson Waterworks?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between November 2025 and August 2026.

How easy is it to get time off at Ferguson Waterworks?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and August 2026.

How easy is it to take sick days at Ferguson Waterworks?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and August 2026.

Is working at Ferguson Waterworks good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people at Ferguson Waterworks feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people at Ferguson Waterworks get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and August 2026.

Is it stressful to work at Ferguson Waterworks?

Some people feel stressed here.
54% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people at Ferguson Waterworks enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people at Ferguson Waterworks recommend working with their team?

Most people recommend working with their team.
69% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get enough training when they start at Ferguson Waterworks?

Some people didn’t get enough training when they started.
42% of people report they didn’t get enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get support to advance at Ferguson Waterworks?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people think Ferguson Waterworks’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
55% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and August 2026.

Do workers feel well informed about how Ferguson Waterworks is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between March 2025 and August 2026.

What are the most popular categories at Ferguson Enterprises?

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Ferguson Waterworks rating

9.2

Company rating: 9.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

18th of 427 rated retail wholesalers


Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We are seeking a knowledgeable, results-driven Counter Sales Associate to join our team. This role is more than assisting with transactions-it's about being a trusted advisor to our plumbing and HVAC contractor customers. You will leverage product expertise and problem-solving skills to help customers make informed purchasing decisions that support their business needs while aligning with our company's sales strategy. The ideal candidate is passionate about building relationships, driving sales, and delivering exceptional service.

Position Details:

Schedule | Monday - Friday 7:00am - 4:00pm plus overtime as needed.

Pay Rate | $23/hour

Responsibilities
  • Engage customers proactively at the counter, on the phone, and via email to understand their needs and recommend solutions.
  • Serve as a product expert by continuously learning and applying knowledge of plumbing, HVAC and related products to guide customer decisions.
  • Drive sales growth by identifying opportunities to upsell, cross-sell, and promote strategic products and programs.
  • Utilize tools and resources (catalogs, computer systems, manufacturer databases) to locate parts and provide accurate, timely information.
  • Process transactions efficiently while ensuring accuracy and a positive customer experience.
  • Collaborate with Outside Sales Associates to support account growth and deliver seamless service.
  • Manage special orders and follow up on order status, back-orders, and delivery timelines to maintain customer satisfaction.
  • Maintain a professional, organized counter environment that reflects our commitment to quality and service.
  • Assist with inventory management, cycle counts, and stock organization.
  • Adhere to all safety regulations, including proper use of PPE (e.g., safety harness with max weight capacity of 400 lbs).
Requirements
  • 0-3 years of experience in customer service or sales; prior experience in plumbing/HVAC or related industry preferred.
  • Sales mindset with ability to meet goals, build relationships, and influence purchasing decisions.
  • Strong communication skills for consultative selling and customer engagement.
  • Self-motivated, results-oriented, and able to thrive in a fast-paced environment.
  • Digital literacy and ability to learn new systems quickly.
  • Organizational skills and ability to manage multiple priorities.
  • Passion for delivering exceptional customer experiences.
  • Ability to lift up to 50 lbs and stand for extended periods.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$22.71 - $31.77

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information


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