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Fast Pace Health

60 Fast Pace Health Patient Services Representative Jobs Hiring Near You

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Fast Pace Health Jobs Information

What makes Fast Pace Health an attractive place to work?

Fast Pace Health is a reputable healthcare organization that prioritizes delivering high-quality patient care and innovative medical services. The company fosters a collaborative work environment that encourages teamwork, professional growth, and continuous learning, with opportunities for employees to develop new skills and expertise. By joining Fast Pace Health, individuals can contribute to making a positive impact in their communities and advance their careers in a dynamic and supportive healthcare setting.

Do workers at Fast Pace Health get paid breaks?

No. Most people don’t get paid breaks.
87% of people say they don’t get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Fast Pace Health pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

At Fast Pace Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Fast Pace Health affordable enough for their workers?

Most people say the health insurance costs are okay.
69% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Fast Pace Health?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 3% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 71% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Fast Pace Health worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Fast Pace Health workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Fast Pace Health workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Fast Pace Health?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Fast Pace Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Fast Pace Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Fast Pace Health?

Most people find it hard to take sick days.
68% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Fast Pace Health good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
59% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Fast Pace Health feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Fast Pace Health get to take their breaks without interruption?

Only some people get breaks without interruption.
61% of people report that their breaks get interrupted.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Fast Pace Health?

Most people feel stressed here.
90% of people say they often feel stressed at work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Fast Pace Health enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Fast Pace Health recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Fast Pace Health?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Fast Pace Health?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Fast Pace Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
96% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Fast Pace Health is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Patient Services Representative jobs?

What are the most popular jobs at Fast Pace Health?

What are the most popular categories at Fast Pace Health?

Infographic showing various Patient Services Representative job openings at Fast Pace Health in the United States as of August 2026, with employment types broken down into 3% As Needed, and 97% Full Time. Highlights an 100% Physical job distribution.

Patient Care Specialist (Medical Receptionist)

Fast Pace Health

Winchester, KY • On-site

$15.50 - $19.75/hr

Other

Medical, Dental, Vision, PTO

Posted 26 days ago

Fast Pace Health rating

4.7

Company rating: 4.7 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

880th of 893 rated healthcare providers

Job description

Overview
At Fast Pace Health, Patient Care Specialist provides administrative support essential for effective patient care under the direct supervision of a Nurse Practitioner or Physician Assistant. The Patient Care Specialist provides outstanding customer service and maintains a compassionate and welcoming atmosphere. The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. The Patient Care Specialist will maintain a high level of customer focus at all times, especially during periods of high patient volume.
Why Choose Fast Pace Health?
Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Care Specialist you can be! We will help you grow your clinical competencies, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment.
We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance, to name a few.
As a Fast Pace Health employee you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with pot lucks. At Fast Pace, our community is our family, and we are a family first community.
Responsibilities
PRIMARY:
  • Demonstrates a high level of Customer Service to greet, register, and discharge all patients
  • Ability to cross train and assist with back-office duties as needed within scope of practice.
  • Accurately collect and input patient demographics and financial information at the time of registration for all patients.
  • Verifies and updates all patient insurance information at the time of registration.
  • Maintains strong knowledge of Medical Insurance Plans including but not limited to co-pays, deductibles, and coverage limits.
  • Stays up to date with all changes to Government and Commercial Insurance Plans.
  • Maintains a high-level understanding and knowledge of the Fast Pace Self-Pay program
  • Collects all insurance, co-pays or deductibles, or Self-Pay amounts at the time of registration of each patient.
  • Answers the phone with a polite, patient-centered manner demonstrating a commitment to positive patient experiences though outstanding Customer Service.
  • Maintains Fast Pace Customer Service levels and facilitating patient flow by notifying the provider of patient's arrival, being aware of delays, and communicating with patients and clinical staff appropriately.
  • Retrieves, faxes, or mails medical records to primary care providers as needed. Coordinate medical records process for continuation of care.
  • Willing to cross-train on back-office clinical skills in order to perform in a cross-functional role as needed.
  • Completes all mandatory compliance training and consistently follows processes and procedures to maintain compliance standards.
  • Maintains friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
  • Performs the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.
  • Responsible for folding towels, cleaning tables and helping patients with exercise equipment.
  • Welcome new employees on their first day in the clinic and facilitate introductions to team members, clinic tours, and an overview of the clinic processes.
  • Actively assist new employees with learning activities and completing required training.
  • Support new employee training by providing job shadowing, demonstration, and coaching opportunities.
  • Ability to comply with Company standards of operations.
  • Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
  • The ability to promote and maintain a respectful culture of employee, employer, patients and business confidentiality.
  • Demonstrates proficiency with basic PC skills to include typing, utilization of a mouse, and ability to use basic software such as MS Outlook and Word.
  • Maintains the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.
  • Responsible for keeping the reception area clean and organized.
  • Perform other duties as assigned by management.
SECONDARY:
Additional Requirements and responsibilities
  • Level 1: High School Diploma or its equivalent with a current CPR license* and at least 1 year of customer experience, preferably urgent care
  • Level 2: High School Diploma or its equivalent with a current CPR license* and 3 years' experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.
  • Level 3: High School Diploma or its equivalent with a current CPR license* and 3 years' experience in billing and coding and intermediate computer skills, which include typing 70-100 words per minute, knowledge of Microsoft Office including, word and excel. Intermediate skills in excel including basic formulas and v lookup.
  • Administration duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic and or Regional Director
*Receive and active within 7 days of hire.
Experience Requirements and Preferences
Education: High School Diploma or its equivalent
AND
Experience:
  • 1 Year of medical office experience with basic medical terminology and insurance knowledge preferred.
  • 1 Year experience with basic use of PC to include using mouse, standard software such as MS Office to include Outlook and
    Word.

Education Requirements
High School Diploma or Its Equivalent
Compliance
Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct.
Please refer to the links below for information regarding your rights under certain federal laws:
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf
Mississippi Residents Only:
In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for "the presence of drugs [or alcohol] in their metabolites." Miss. Code. Ann. § 71-7-3(5).
Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.

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About Fast Pace Health

Sourced by ZipRecruiter

Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient's needs first and improves the health status of our communities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2009

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