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Fast Pace Health
Fast Pace Health

60 Fast Pace Health Patient Services Representative Jobs Hiring Near You

Fast Pace Health

Patient Advocate (Remote)

Franklin, TN · On-site

$17.50 - $22.75/hr

Patient Advocate Fast Pace Health strives to provide a best in class patient experience in every ... service representatives if additional steps are required. * Resolves eligibility-related ...

Fast Pace Health

Patient Advocate (Remote)

$18.25 - $23.50/hr

Overview Fast Pace Health strives to provide a best in class patient experience in every ... service representatives if additional steps are required. * Resolves eligibility-related ...

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Fast Pace Health Jobs Information

What makes Fast Pace Health an attractive place to work?

Fast Pace Health is a reputable healthcare organization that prioritizes delivering high-quality patient care and innovative medical services. The company fosters a collaborative work environment that encourages teamwork, professional growth, and continuous learning, with opportunities for employees to develop new skills and expertise. By joining Fast Pace Health, individuals can contribute to making a positive impact in their communities and advance their careers in a dynamic and supportive healthcare setting.

Do workers at Fast Pace Health get paid breaks?

No. Most people don’t get paid breaks.
87% of people say they don’t get paid breaks.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Fast Pace Health pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

At Fast Pace Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
91% of people say they have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Fast Pace Health affordable enough for their workers?

Most people say the health insurance costs are okay.
69% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Fast Pace Health?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 3% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 71% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Fast Pace Health worry about hours?

Some people worry about getting enough hours.
62% of people report they worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Fast Pace Health workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Fast Pace Health workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Fast Pace Health?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Fast Pace Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Fast Pace Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Fast Pace Health?

Most people find it hard to take sick days.
68% of people report that it’s hard to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Fast Pace Health good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
59% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Fast Pace Health feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Fast Pace Health get to take their breaks without interruption?

Only some people get breaks without interruption.
61% of people report that their breaks get interrupted.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Fast Pace Health?

Most people feel stressed here.
90% of people say they often feel stressed at work.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Fast Pace Health enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Fast Pace Health recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Fast Pace Health?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Fast Pace Health?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Fast Pace Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
96% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Fast Pace Health is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Patient Services Representative jobs?

What are the most popular jobs at Fast Pace Health?

What are the most popular categories at Fast Pace Health?

Infographic showing various Patient Services Representative job openings at Fast Pace Health in the United States as of August 2026, with employment types broken down into 3% As Needed, and 97% Full Time. Highlights an 100% Physical job distribution.

Patient Advocate (Remote)

Fast Pace Health

Franklin, TN • On-site

$17.50 - $22.75/hr

Other

Medical, Dental, Vision, PTO

Posted 22 days ago

Fast Pace Health rating

4.7

Company rating: 4.7 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

880th of 893 rated healthcare providers

Job description

Patient Advocate

Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Patient Advocate to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment.

Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient's needs first and improves the health status of our communities.

Why Choose Fast Pace Health?

Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Patient Advocate you can be! We will help you grow your professional goals, and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and work-life balance, to name a few.

Responsibilities

In a way, that best supports our values, the responsibility of a Patient Advocate will be to ensure patients and customers/clinics receive a quick and accurate response to inquiries related to their health insurance plans and services provided as well as coordinating the collection on patient accounts receivables when patients/clinics reach out to the Support Office. The Patient Advocate will provide effective customer service for all internal and external customers by using excellent, in-depth knowledge as well as communicating effectively with team members and strong customer service.

What You Will Do:
  • Assist patients by helping them decipher benefit plan documents, explaining their benefits, explaining the applicable benefit plan policies and/or procedures, and referring them to the appropriate service representatives if additional steps are required.
  • Resolves eligibility-related discrepancies for patients and clinics, by updating the practice management system with the correct information.
  • Acts as a liaison between the patient and internal department for Fast Pace.
  • Escalates issues of increased complexity to Team Lead and Manager of Claims Review & Adjudication, according to the department/company standards.
  • Documents patient communications in the client management services tool according to the department standards.
  • Assist patients & clinics with benefit claims resolution by coordinating with the collections team to escalate the claim for further research and completion.
  • Accepts payments from patients on their accounts. Will assist our clinics with deleting and researching payment errors.
  • Negotiates payment plans with patients based on department standards for resolution of past due balances.
  • Communicates and performs necessary follow-up with patients, clinics, and internal departments regarding outstanding issues.
Experience Requirements and Preferences

Education: High School Diploma or its equivalent

AND

Experience: At least 1+ year of experience in customer service, preferably in healthcare

Education Requirements

High School Diploma or Its Equivalent

Compliance

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct.

What Fast Pace Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Fast Pace Health

Sourced by ZipRecruiter

Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient's needs first and improves the health status of our communities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2009

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