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58 Experian Customer Service Representative Jobs Hiring Near You

Experian

Client Support Analyst

Schaumburg, IL · On-site +1

$80K - $139K/yr

Qualifications * 5+ years of experience working in Client Services * Advanced skills in Customer ... Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best ...

Experian

Senior Sales Engineer - Remote

$89K - $155K/yr

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... customers as a member of the Product organization within AtData. You will lead detailed ...

Experian

... customers to ensure reliable service, fast issue resolution, and continuous improvement. This is a remote or hybrid role, based on your proximity to an Experian US office location. What you will do:

Experian

Client Executive - West Region

Charleston, WV · Remote

$70K - $96K/yr

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... You understand your customer by seeing your world through their perspective, speaking their ...

Experian

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... Hands-on customer engagement including regular onsite travel supporting product development, sales ...

Experian

$58.25 - $76.75/hr

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... Represent the platform's technical direction with senior leaders, engineering teams, and external ...

Experian

$70K - $96K/yr

We operate across a range of markets, from financial services to healthcare, automotive ... Serve as the voice of the customer within Experian and partner across teams to deliver integrated ...

Experian

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... You understand your customer by seeing your world through their perspective, speaking their ...

Experian

$142K/yr

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... You are familiar with competitive analysis, customer research, or market insight synthesis * You ...

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Experian Jobs Information

What is it like to work at Experian?

Experian is a global information services company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment. The company's structure is divided into various business units, each focusing on different areas such as credit services, marketing services, and decision analytics, allowing employees to work on diverse projects and develop a range of skills. Working at Experian may appeal to candidates who are interested in data-driven solutions, customer insights, and business growth, as the company offers opportunities for professional development and career advancement in a rapidly evolving industry.

What makes Experian an attractive place to work?

Experian is a leading global information services company that plays a significant role in shaping the way businesses and consumers interact with data. The company offers a dynamic work environment that values innovation, collaboration, and diversity, with opportunities for employees to work on cutting-edge projects and develop their skills in a fast-paced and supportive setting. By joining Experian, professionals can contribute to the company's mission of helping people and businesses prosper by making the most of their data, while also advancing their careers and achieving their personal and professional goals.

What other companies are hiring for Customer Service Representative jobs?

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What are the most popular categories at Experian?

Infographic showing various Customer Service Representative job openings at Experian in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 11% Physical, 13% Hybrid, and 76% Remote job distribution.

Client Support Analyst

Experian

Schaumburg, IL • On-site, Remote

$80K - $139K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
The Client Support Analyst (CSA) is a client-facing, multi-functional role responsible for supporting one of Experian's highest-profile partners during time-sensitive and compliance-critical year-end operations. You will extend beyond basic support-it combines client relationship management, data oversight, project management, technical system fluency, and production accuracy. The CSA reports to the Director of Customer Success and works remotely.
What you'll do:
  • Oversee end-to-end client case management, including tracking, prioritization, status communication, and documentation across multiple systems.
  • Support year-end tax form processing by validating, formatting, QA'ing, and delivering files for W-2 GU, VI, PR, 1099 (M, R, NEC), and Canadian forms (T4, T4A, RL-1), while identifying and resolving file formatting issues.
  • Serve as a primary client contact by participating in status meetings, leading calls, presenting updates, and providing high-touch communication and client-facing summaries.
  • Use multiple systems and tools, including Salesforce (SFDC), Smartsheet, Excel, internal proprietary platforms, and shared team trackers to manage client deliverables and case activity.
  • Troubleshoot production, data, and processing issues independently while collaborating with our teams and partners to provide a seamless, accurate, and error-free year-end experience.
  • Support peak year-end processing demands from October through February, including extended hours, occasional evenings and weekends, and accelerated case turnaround expectations.

Qualifications
  • 5+ years of experience working in Client Services
  • Advanced skills in Customer Success metrics
  • Experience working directly with enterprise-level clients or partners in regulated industries
  • Experience with payroll in US and CAN tax forms (W2, 1099, PR, T4 RL1)
  • Experience with tax year-end processing, data-heavy client services, client billing and contract review
  • Experience leading training and presentations with clients
  • Advanced Excel skills (can maintain complex spreadsheets), Salesforce, and Smartsheet knowledge

Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Fully remote environment
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

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