Experian

44 Experian Customer Service Representative Jobs Hiring Near You

Experian Marketing Service's mission is to accelerate client success through ecosystems ... We're doing so through a clearer view across the digital customer buying journey and with ...

$70K - $96K/yr

We operate across a range of markets, from financial services to healthcare, automotive ... Serve as the voice of the customer within Experian and partner across teams to deliver integrated ...

$117K - $154K/yr

Experian Marketing Services is looking for an experienced Product Manager to join the team ... You will define and execute product strategy by assessing market needs, developing customer-focused ...

Master understanding and articulate value proposition of all Experian Employer Services products to solve complex customer compliance and risk mitigation needs * Grow book of business through product ...

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... Collaborate with Customer Success to address product issues and performance concerns. * Support ...

$70K - $96K/yr

We operate across a range of markets, from financial services to healthcare, automotive ... Serve as the voice of the customer within Experian and partner across teams to deliver integrated ...

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... Proficiency in SalesForce.com CRM. * An understanding of Dealership online and offline marketing ...

We operate across a range of markets, from financial services to healthcare, automotive ... Represent Experian in important industry standards organizations shaping digital identity, trust ...

$58.25 - $76.75/hr

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... Represent the platform's technical direction with senior leaders, engineering teams, and external ...

... services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in ... Hands-on customer engagement including regular onsite travel supporting product development, sales ...

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Experian Jobs Information

What is it like to work at Experian?

Experian is a global information services company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment. The company's structure is divided into various business units, each focusing on different areas such as credit services, marketing services, and decision analytics, allowing employees to work on diverse projects and develop a range of skills. Working at Experian may appeal to candidates who are interested in data-driven solutions, customer insights, and business growth, as the company offers opportunities for professional development and career advancement in a rapidly evolving industry.

What makes Experian an attractive place to work?

Experian is a leading global information services company that plays a significant role in shaping the way businesses and consumers interact with data. The company offers a dynamic work environment that values innovation, collaboration, and diversity, with opportunities for employees to work on cutting-edge projects and develop their skills in a fast-paced and supportive setting. By joining Experian, professionals can contribute to the company's mission of helping people and businesses prosper by making the most of their data, while also advancing their careers and achieving their personal and professional goals.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular categories at Experian?

Infographic showing various Customer Service Representative job openings at Experian in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 3% Physical, 12% Hybrid, and 85% Remote job distribution.

Bilingual Spanish Customer Support Specialist - Remote (Allen, TX)

Experian

Allen, TX โ€ข Remote

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago


Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Experian Customer Care organization's purpose is to support our ever-growing population of customers by providing top-notch customer service and technical support assistance. We unlock the power of data to help create opportunities for consumers, businesses, and society during life's big moments – from buying a home or car, to sending a child to college, to growing a business exponentially. You are passionate about providing excellent customer service, can interpret consumers' written or verbal grievances or disputes. The Customer Care Specialists will report to a Customer Care Supervisor and work remotely in Allen, TX.

You will:

  • Take In-Bound calls to assist with credit-related memberships, services, and product offerings; and advocate for solutions to help consumers improve their creditworthiness.
  • Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
  • Receive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area.
  • Handle escalated customer issues.
Qualifications
  • You must be a US resident living within 45-60 minutes of our 701 Experian Parkway Allen, TX office location.
  • You are bilingual English/Spanish
  • You have experience interpreting and responding to customer requests and can put yourself in the mind of the customer.
  • High School Diploma or GED.
  • At least one year of customer service experience.
  • You are comfortable using a computer to perform operations.
  • Can pass a criminal background check, employment verification, education verification, credit check and a drug screen.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning. It has received numerous accolades. These include World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024, to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

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