Operations Manager Location: Bay City, MI Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Strong background in scheduling, labor management, and holding teams accountable. * Proficient with ...
61 Exl Operations Manager Jobs Hiring Near You
Operations Manager Location: Bay City, MI Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Strong background in scheduling, labor management, and holding teams accountable. * Proficient with ...
ExlService Holdings Jobs Information
Do workers at ExlService Holdings get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
Does ExlService Holdings pay people when they’re sick?
Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
Do workers at ExlService Holdings worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at ExlService Holdings?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.
Do ExlService Holdings managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
Do jobs at ExlService Holdings spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to take sick days at ExlService Holdings?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at ExlService Holdings feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at ExlService Holdings get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
Is it stressful to work at ExlService Holdings?
Some people feel stressed here.
43% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
43% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at ExlService Holdings enjoy their jobs?
Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people at ExlService Holdings recommend working with their team?
Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people get enough training when they start at ExlService Holdings?
Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people get support to advance at ExlService Holdings?
Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.
Do people think ExlService Holdings’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.
Do workers feel well informed about how ExlService Holdings is doing?
Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.
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Job description
Operations Manager Location: Bay City, MI
Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM) Flexible Scheduling as Business Dictates
About Clean TeamClean Team is a growing commercial cleaning and facility services company committed to exceptional customer service, operational excellence, and dependable results. We prioritize strong leadership, accountability, and a supportive team culture. We are seeking a hands-on Operations Manager to lead daily branch operations, drive performance, and support regional growth.
Position SummaryThe Operations Manager oversees branch performance and ensures service excellence across all customer accounts. Working closely with the General Manager, this role drives employee accountability, customer retention, and budget execution. The ideal candidate is an organized, decisive leader comfortable making real-time choices in a fast-paced environment.
Key ResponsibilitiesLeadership: Supervise Area Managers, Site Managers, Support Techs, and the Staffing Coordinator. Lead daily 4 PM manager meetings to maintain team alignment.
Service Delivery: Guarantee uninterrupted service across all customer locations, support new account start-ups, and coordinate coverage for open or emergency shifts.
Financial Management: Monitor labor budgets, manage overtime, and track operational costs. Review employee timekeeping and labor reporting via Chronotek.
Quality Assurance: Conduct daily building inspections, handle customer follow-ups, professionally resolve concerns, and manage Level Board corrective action plans.
Branch Logistics: Assist with recruiting, onboarding, and HR documentation. Oversee inventory management, supply deliveries, and operational logistics.
Proven management or operations leadership experience (commercial cleaning, janitorial, or hospitality sectors preferred).
Strong background in scheduling, labor management, and holding teams accountable.
Proficient with email, professional reporting systems, and workforce management software.
Excellent communication, problem-solving skills, and comfort with customer-facing visits.
Reliable transportation and the flexibility to support dynamic operational needs.
We provide a competitive salary, robust leadership growth opportunities, and comprehensive training within a stable, expanding company. Join our team and make a direct impact on branch success!