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ExlService Holdings
ExlService Holdings

30 Exl Associate Director Jobs Hiring Near You

ExlService Holdings, Inc.

Engagement Manager

New York, NY · On-site

$183K - $190K/yr

... direct reports. 40 hours/week, 9:00am-5:00pm, Salary range: $183,000 to $190,000 per year. To apply: Send resume and cover letter to us.careers@exlservice.com. Must cite job title and code EXL95 in ...

ExlService Holdings, Inc.

We are seeking a Director, Data Management to lead large-scale Analytics & Data Management programs for marquee clients in our Sports & Gaming practice. This role combines delivery excellence ...

ExlService Holdings, Inc.

Scan Associate

Jersey City, NJ · On-site

$18/hr

Scan Center Team Member Location: 111 Town Square Place (111 Town Sq Pl, Jersey City, NJ) Hourly Rate: $18 "For more information on benefits and what we offer please visit us at Qualifications/Work ...

ExlService Holdings, Inc.

Phone Auditor - Remote

$45K - $55K/yr

Have an associate or bachelor's degree with a concentration in Accounting, Finance, Business or Bookkeeping * Experience of working directly with the public, preferably on the phones * Self-starter ...

ExlService Holdings, Inc.

Phone Auditor - Remote

$45K - $55K/yr

Have an associate or bachelor's degree with a concentration in Accounting, Finance, Business or Bookkeeping * Experience of working directly with the public, preferably on the phones * Self-starter ...

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ExlService Holdings Jobs Information

Do workers at ExlService Holdings get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Does ExlService Holdings pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at ExlService Holdings worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at ExlService Holdings?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do ExlService Holdings managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at ExlService Holdings spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at ExlService Holdings?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at ExlService Holdings feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at ExlService Holdings get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Is it stressful to work at ExlService Holdings?

Some people feel stressed here.
43% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at ExlService Holdings enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at ExlService Holdings recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people get enough training when they start at ExlService Holdings?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people get support to advance at ExlService Holdings?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people think ExlService Holdings’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers feel well informed about how ExlService Holdings is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

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Engagement Manager

New York, NY • On-site

ExlService Holdings, Inc.
IT Services • 10K+ employees
Learn more about ExlService Holdings, Inc.external

$183K - $190K/yr

Full-time

Re-posted 12 days ago

ExlService Holdings rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description


Engage with clients to identify key business problems and improvement opportunities. Provide day to-day project management and execution of analytics products and services. Use statistical software and tools like SAS, SQL, Advanced Excel, VBA, Cart, R, R Shiny and Tableau to perform risk analytics. Develop, validate, and monitor statistical models to help clients manage financial risk and external stress due to macroeconomic events. Use analytics to optimize risk capital allocation and improve exposure management strategies.
Responsibilities
  • Develop machine learning models using Python/R/SAS to create risk/fraud scores used to underwrite commercial and consumer credit applications.
  • Create statistically sound experiments to improve client profitability and risk policies using design of experiments (DOE) methods.
  • Develop automated dashboards to monitor key performance indicators using Visual Basic and Tableau.
  • Create, manage, and manipulate analytical datasets using big data querying tools including Teradata, Hive, and MySQL.
  • Use forecasting methods to predict future financial performance of portfolios using historical and current trends.
  • Design risk management strategies across customer credit lifecycle to improve portfolio profitability and protection against future recessions.
  • Lead performance appraisal of reporting team members.
  • Work closely with senior client management to execute analytical solutions, meet regulatory goals and outline long/short term strategy roadmaps.
  • Position may work at various and unanticipated worksites throughout the United States. Telecommuting permitted.

Qualifications
Requires Master's degree in Business, Engineering, Mathematics, or a related field plus Five (5) years of Professional data analytics experience.
Experience must include: Five (5) years of experience with the following:
(1) working with complex data structures, large financial datasets and credit bureau data; and
(2) SAS, SQL, Advanced Excel, VBA, PPT, Visio, Qlik, Sisense, R, and Tableau software; Three (3) years of experience with the following: (1) risk management in consumer banking/financial services and lending; (2) working with complex data structures, large financial datasets, and credit bureau data
(3) key modeling and analytical techniques, including logistic regression, cohort analysis, customer lifetime value, clustering methodologies and/or market mix modeling
(4) using analytics to develop and optimize underwriting policies for commercial/consumer lending
(5) developing Machine Learning models including Gradient Boosting models
(6) designing business experiments and A/B tests using statistical methods
(7) model performance monitoring metrics, including Rsquare, Sensitivity, Correlation, Rank Ordering, Gini coefficient, KS statistics and/or Investment ROI and
(8) Data analytics experience in risk management in banking, financial or insurance industry; Two (2) years of experience leading a team of direct reports.
Alternatively, the employer also accept a Bachelor's degree in Business, Engineering, Mathematics, or a related field plus seven (7) years of Professional data analytics experience in lieu of a Master's degree plus Five (5) years of described experience.
Experience must include: Seven (7) years of experience with the following:
(1) working with complex data structures, large financial datasets and credit bureau data; and
(2) SAS, SQL, Advanced Excel, VBA, PPT, Visio, Qlik, Sisense, R, and Tableau software; Three (3) years of experience with the following: (1) risk management in consumer banking/financial services and lending; (2) working with complex data structures, large financial datasets, and credit bureau data
(3) key modeling and analytical techniques, including logistic regression, cohort analysis, customer lifetime value, clustering methodologies and/or market mix modeling
(4) using analytics to develop and optimize underwriting policies for commercial/consumer lending
(5) developing Machine Learning models including Gradient Boosting models
(6) designing business experiments and A/B tests using statistical methods
(7) model performance monitoring metrics, including Rsquare, Sensitivity, Correlation, Rank Ordering, Gini coefficient, KS statistics and/or Investment ROI and
(8) Data analytics experience in risk management in banking, financial or insurance industry; Two (2) years of experience leading a team of direct reports.
40 hours/week, 9:00am-5:00pm, Salary range: $183,000 to $190,000 per year.
To apply: Send resume and cover letter to us.careers@exlservice.com. Must cite job title and code EXL95 in response. This notice is subject to ExlService.com, LLC's employee referral program. EEO/Minorities/Females/Vets/Disabilities.

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