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66 Eteam Helpdesk Support Jobs Hiring Near You

Help Desk Analyst

Charlotte, NC · Hybrid

$20 - $27.25/hr

Technology Support Job Type: Contract Duration: 6 Months Location: Charlotte, NC 28202 Hybrid Role - 2-3 days Onsite/ Week Description: Help Desk / User Outreach Analyst (Enterprise Information ...

Brand Merchandising III

Beaverton, OR · Hybrid

$17.75 - $20.75/hr

ETW will help support soccer merchandising at the channel level, working close with product, merch, and sales teams to determine the best product for specific accounts; will assist with product ...

Within a team, help support campaign management that includes setup, quality assurance (QA), and ad content moderation. Required Skills * Experience: You have 3-5 years of experience in managing ...

Remote Duration: 03 monthsDescription As a contingent worker supporting the New Verticals Catalog team, you will help manage the end-to-end catalog build and update process for new vertical merchants ...

On-site role at PHK; typical work hours, 4/1 hybrid schedule Contract is to help support leave coverage; will run ~6 mos from start date Degree preferred, not a hard requirement 3-5 years' experience ...

Help integrate NVIDIA GB200 servers with other systems and software, ensuring compatibility and ... Support data center operations, ensuring that NVIDIA servers are properly rack-mounted, cabled, and ...

ETW will help support leave coverage by analyzing reporting and updating stakeholders; will also work on projects for future merchandising plans * 2 others on direct team; responsible for channel ...

New

Within a team, help support campaign management that includes setup, quality assurance (QA), and ad content moderation. Required Skills * You have 3-5 years of experience: You have a background in ...

Beaverton, OR Duration: 12 months On-site role at PHK; 5 days on site, typical work hours Contract is to help with project support; will run ~1 year from start date Degree preferred, not a hard ...

... help support Core Running through all things product management: continuing work in flight, breaching new products and opportunities, product creation processes for new models, and supporting ...

Infrastructure Security Engineer

Cincinnati, OH · On-site

$139K/yr

There is also a user support element. We service approximately 50 internal users across multiple teams in the Range, and if users have issues accessing necessary resources, this person will help ...

Senior Network Automation Engineer

Chicago, IL · On-site +1

$107K - $146K/yr

Our team of engineers help support, build, and innovate our network connectivity and automation capabilities. Our engineers will work with other engineers to implement, manage support, troubleshoot ...

Additionally, the incumbent may be assigned special projects to help support and improve the care of our members. Responsibilities : Conduct electronic review of escalated cases against medical ...

Showing results 21-40

Help Desk Analyst

Charlotte, NC • Hybrid

$20 - $27.25/hr

Contractor

Re-posted 5 days ago


Job description

Job Title: Technology Support
Job Type: Contract
Duration: 6 Months
Location: Charlotte, NC 28202
Hybrid Role - 2-3 days Onsite/ Week

Description:
Help Desk / User Outreach Analyst (Enterprise Information Protection Remediation Support)
Role Summary:
We are seeking a junior Help Desk / User Outreach Analyst to support enterprise-wide data cleanup initiatives within AD. This role will serve as the primary front line for user engagement, fielding inquiries and guiding users through remediation activities related to Enterprise Information Protection (EIP) system findings (e.g., Ghost Drive access cleanups, sensitive data exposure such as passwords in plain text, how to delete files from OneDrive, Network drives, how to share/remediate MS supported product links).
This position supports the Cybersecurity EIP program and the Varonis remediation efforts by acting as the initial point of contact for end users impacted by cleanup activities. The role bridges technical data protection efforts with business users, ensuring remediation actions are understood, executed, and tracked efficiently. You will work closely with Cybersecurity, IT support teams, and business stakeholders to reduce exposure risk and improve data hygiene across Active Directory–integrated environments.
Responsibilities:
1) Serve as Tier 1 intake and support for user inquiries related to Varonis-driven remediation efforts
2) Conduct targeted user outreach to impacted users (emails, Teams, calls) to drive remediation actions
3) Explain remediation requirements clearly (e.g., Removal of inappropriate access (Ghost Drives, Elimination of sensitive data such as passwords in plain text)
4) Track and document user responses, actions, and exceptions in ticketing or tracking tools
5) Perform initial triage and issue classification, escalating complex cases to Cybersecurity or L2 teams as needed
6) Support campaign-based remediation efforts, including follow-ups and reporting on completion status
7) Maintain standardized documentation / FAQs to improve consistency of user experience
8) Ensure all interactions align with internal data protection and risk reduction objectives
9) Strong customer service and technical troubleshooting skills.
10) Troubleshoot software/hardware issues, support post go-live remediation efforts, conduct manned office hours for AD users.
Required Qualifications:
1) 0–3 years of experience in Help Desk, IT support, or customer-facing technical support
Basic understanding of:
2) Active Directory concepts (users, groups, access), File shares / permissions
3) Strong communication skills (ability to clearly explain technical issues to non-technical users)
4) Experience working with ticketing systems or case management tools
5) Strong attention to detail and ability to track multiple user interactions
6) Comfortable operating in a structured, process-driven environment
7) Highly responsive and organized