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33 Ensono Helpdesk Support Jobs Hiring Near You

Ensono

Senior Mainframe Systems Programmer - CICS

$85K - $148K/yr

Position Summary Provide premium software support and services to Ensono mainframe clients as they ... help to assure new Associates are set up for success in their role with Ensono. To be considered ...

Ensono

Senior Data Center Operations Analyst

Morrisville, NC · Hybrid

$80K - $101K/yr

... help to assure new Associates are set up for success in their role with Ensono. To be considered ... support. Why Ensono? Ensono is a place to make better happen - for our clients and for your career.

Ensono

Manager, Mainframe Systems

Provides Technical support for SW solutions. * Provide direction to Team Leaders and resources ... help to assure new Associates are set up for success in their role with Ensono. To be considered ...

Ensono

Mainframe Systems Programmer - CICS

$65K - $123K/yr

Position Summary Provide premium software support and services to Ensono mainframe clients as they ... help to assure new Associates are set up for success in their role with Ensono. To be considered ...

Ensono

Mainframe Systems Programmer - ISV

$85K - $148K/yr

As the Mainframe Systems Programmer, you will provide support for on-going projects that require ... help to assure new Associates are set up for success in their role with Ensono. To be considered ...

Ensono

Senior Mainframe Systems Programmer - ISV

$85K - $148K/yr

As the Senior Mainframe Systems Programmer, you will provide support for on-going projects that ... help to assure new Associates are set up for success in their role with Ensono. To be considered ...

Ensono

Mainframe Systems Programmer - ISV

$85K - $148K/yr

As the Mainframe Systems Programmer, you will provide support for on-going projects that require ... help to assure new Associates are set up for success in their role with Ensono. To be considered ...

Ensono

Database Administrator

... support, etc.) * Defining and maintaining quantitative SLAs and helping enhance current service ... Advanced, proven knowledge of Ensono products * Bachelor's degree and a minimum of 4 years of ...

Ensono

Mainframe Technical Advisor

$118K - $119K/yr

Using your proven communication, analytical, and problem-solving skills you will help identify ... Interface between Ensono teams and client stakeholders to identify and bring efficiencies, thought ...

Ensono

Senior Sales Executive

... helping clients transform to a more standardized, and ultimately, cloud-based delivery" Ensono ... He/she must also be able to identify when/if support is needed on a deal-by-deal basis. The ...

Ensono

Manager, Mainframe Operations

... help to assure new Associates are set up for success in their role with Ensono. To be considered ... Ability to support night shift by primarily working overnight hours. * A successful candidate is ...

Ensono

Senior Storage Mainframe Systems Programmer

Experience supporting Disaster Recovery within a mainframe environment. Understanding of migration ... Experience with DELL PMAX, VMAX, and DLM also helpful. Small amount of Luminex recovery does exist ...

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Ensono Jobs Information

What is it like to work at Ensono?

Ensono is a company that values collaboration and innovation, fostering a culture of teamwork and continuous learning among its employees. As a global IT services provider, Ensono offers a dynamic work environment with a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and work on a wide range of projects that support its mission to deliver exceptional IT services to its clients. Working at Ensono may appeal to candidates who are looking for a challenging and rewarding career in IT, with opportunities to develop new skills, work on complex projects, and contribute to the company's growth and success.

What makes Ensono an attractive place to work?

Ensono is a leading IT services company that specializes in hybrid IT management, offering a unique blend of traditional IT services and cloud-based solutions to its clients. The company fosters a collaborative and innovative work environment, where employees can engage in cutting-edge projects, develop new skills, and work closely with cross-functional teams to deliver exceptional results. By joining Ensono, professionals can tap into a wide range of opportunities for growth, professional development, and making a meaningful impact in the industry.

What other companies are hiring for Helpdesk Support jobs?

What are the most popular jobs at Ensono?

What are the most popular categories at Ensono?

Infographic showing various Helpdesk Support job openings at Ensono in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 23% Physical, 3% Hybrid, and 74% Remote job distribution.

Senior Mainframe Systems Programmer - CICS

Remote

Ensono
IT Services • 1 - 5K employees
Learn more about Ensonoexternal

$85K - $148K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Position Summary
Provide premium software support and services to Ensono mainframe clients as they relate to CICS.
Key Areas of Focus for this Role
  • Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
  • Provide primary support for reported problems related to CICS TS and related OEM software products.
  • Provide support on 24 x 7 x 365 basis and in multiple time zones.
  • Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes).
  • Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions.
  • Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
  • Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
  • In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer's disaster recovery plans.
  • Adhere to a schedule that efficiently manages resources and allows timely implementations.
  • Follow ITSM change control procedures g:
    • Implementing vendor product specific corrections ("fixes") and
    • Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer
    • undefined

What the Ideal Candidate Brings to this RoleRequired Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
Required Qualifications
  • Bachelor's degree required and/or equivalent work experience.
  • 10+ years experience on the zSeries (mainframe) platform including "hands on" technical experience (installation and maintenance of products) related to CICS TS and OEM product support.
  • Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products.
  • Thorough working knowledge and experience with the use of IBM's SMP/E.
  • Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.
  • Thorough working knowledge of products used to monitor performance of CICS TS regions.
  • Self-motivated and able to work independently.
  • Must be able to multi-task and work under short deadlines and in high pressure situations.
  • Excellent communication skills (written, verbal and presentations)
  • Ability to work as part of a team, as well as independently.

Standard Working Hours:
  • Shift: 8AM to 5PM Local time
  • Oncall, overtime and scheduled weekend work required

Why Ensono?
Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
  • Unlimited Paid Days Off
  • Three health plan options
  • 401k with company match
  • Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
  • Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
  • Paid childbearing and paternal leave
  • Education Reimbursement, Student Loan Assistance or 529 College Funding
  • Sabbatical leave
  • Wellness program
  • Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $85,000 to $148,000 salary, based on a fulltime schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, includean annual bonus plan based on company and individual performanceand an equity grant under our Associate Equity Appreciation Program.Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@ensono.com.
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About Ensono

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At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to** **_Do Great Things!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Downers Grove, IL, US

Year founded

1969

Social media

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