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53 Ecmd Customer Success Manager Jobs Hiring Near You

ECMD

Territory Sales Manager

Charleston, SC · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... The Territory Sales Manager meets with business owner(s), department head(s), and other sales ...

ECMD

Territory Sales Manager

Charleston, SC · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... The Territory Sales Manager meets with business owner(s), department head(s), and other sales ...

ECMD

Territory Sales Manager

Charleston, SC · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... The Territory Sales Manager meets with business owner(s), department head(s), and other sales ...

ECMD, Inc.

Territory Sales Manager

Charleston, SC · On-site

$70 - $95/hr

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... The Territory Sales Manager meets with business owner(s), department head(s), and other sales ...

ECMD

Office Technician

Ocala, FL · On-site

$21/hr

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Work is performed under the general supervision of the Branch General Manager. * Providing ...

ECMD

Office Technician

Ocala, FL · On-site

$2.7K - $3.7K/mo

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Work is performed under the general supervision of the Branch General Manager. * Providing ...

ECMD

Office Technician

Ocala, FL · On-site

$21/hr

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Work is performed under the general supervision of the Branch General Manager. * Providing ...

ECMD

Territory Service Merchandiser

Chattanooga, TN · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Suwanee, GA · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Midland, TX · On-site

$17.75 - $19.75/hr

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Pensacola, FL · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Mobile, AL · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Scottsdale, AZ · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Chattanooga, TN · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Reno, NV · On-site

$24/hr

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Waynesville, NC · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Savannah, GA · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Distribution Unit Supervisor

Summerville, SC · On-site

$29.25 - $38.25/hr

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Schedule and oversee warehouse team and manage the flow and quality of work to maximize efficiency ...

ECMD

Territory Service Merchandiser

Waynesville, NC · On-site

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

ECMD

Territory Service Merchandiser

Salt Lake City, UT · On-site

$16.50 - $19.25/hr

ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world ... Responsible for merchandising, managing and stocking inventory (i.e., millwork and other building ...

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ECMD Jobs Information

Do workers at ECMD get paid breaks?

Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Does ECMD pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

At ECMD, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
89% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from ECMD affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at ECMD?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers at ECMD worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and November 2025.

Do ECMD workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for ECMD workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it to get time off at ECMD?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do ECMD managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and November 2025.

Do jobs at ECMD spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to take sick days at ECMD?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ECMD feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ECMD get to take their breaks without interruption?

Most people get breaks without interruption.
92% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at ECMD?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at ECMD enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at ECMD recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at ECMD?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at ECMD?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think ECMD’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how ECMD is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Ecmd?

What are the most popular categories at Ecmd?

Infographic showing various Customer Success Manager job openings at Ecmd in the United States as of August 2026, with employment types broken down into 6% As Needed, and 94% Full Time. Highlights an 100% Physical job distribution.

Territory Sales Manager

ECMD

Charleston, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

ECMD rating

7.0

Company rating: 7.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Who we are and what we value:
ECMD is 100% employee owned with a mission to improve the lives of our employees. Founded by innovative entrepreneurs who created the modern building materials global supply chain, their passion and integrity remain the fabric of our culture. ECMD's culture is rooted in small-town, rural, southern values...we keep it real, honest, and down to earth.
ECMD partners with big-box retail and pro lumber yards customers nationwide to provide a world-class supply chain to builders, remodelers, finish carpenters, and consumers with the materials needed to complete simple projects to dream houses. By leveraging technology and the team's passion for its customers, ECMD has built a strategic integrated portfolio of 8 operating divisions: EastCoast Mouldings, Klumb Forest Products, Crown Heritage Stairs, ECMD Distribution, Arndt & Herman Building Products, Clifton Moulding Co., Madison Lumber Company, and Falls City Lumber Company.
Job Summary:
Territory Sales Manager calls on customers to sell and promote the brand preference of ECMD product(s). It is the TSM's responsibility to qualify, identifying product/service needs and promote the sales of ECMD products on every sales call. The Territory Sales Manager meets with business owner(s), department head(s), and other sales personnel to understand their business and product needs, with the goal of selling ECMD products and services to meet customer needs. The Territory Sales Manager periodically conducts sales meetings and training seminars to assist and educate customers. The Territory Sales Manager must work closely with ECMD's general and/or sales managers regularly making them aware of changes involving customers, product issues or general service issues to ensure that sales are maximized across the assigned territory.
Essential Functions: This position requires that the employee perform all essential duties as assigned by ECMD Management, which shall include the following:
  • Responsible for developing, maintaining and perpetuating a productive business relationship between ECMD, Inc. and the upper management and/or owners, the true decision makers of customer accounts.
  • Fulfills the ECMD service promise by providing thorough and accurate product knowledge expertise to customers.
  • Maintains customer contact and relationships to determine if there are any questions or problems that may exist. Answers questions promptly, which may require research and promptly correcting problems in the field.
  • Maintains a basic working knowledge of all product lines, pricing structures, delivery schedules and all other marketing and promotional services, and other similar data, as may be required.
  • Handles sales orders and credit returns as necessary for customers, including distributing catalogs, samples, price quotations, and other data as required.
  • Trains retailing unit personnel in proper merchandising methods, selling procedures, etc., that showcases the advantages of ECMD products.
  • Maintains liaison with other ECMD's Customer Service Representatives and other appropriate personnel at ECMD's Corporate Office including other Territory Sales Managers as appropriate, in order to expedite the Territory Sales Manager's function.
  • Regular and punctual attendance including a work schedule that is structured, yet flexible in order to meet customer needs and results in achieving assigned sales goals and performance expectations.
  • Territory Sales Managers are required to promptly complete and submit, electronically, all call and weekly travel information and travel related expenses via approved reporting methods. Report information must be accurate to enable review of the territory and market. It is suggested that the Territory Sales Manager complete this information daily to ensure required end of the week submittal in a timely manner.

Additional Responsibilities:
  • Prepares and forwards preliminary paperwork for returns and replacements on problem orders.
  • Assists in the development of new products and new marketing techniques by communicating customer desires to the sales managers
  • Keeps appropriate management of ECMD up-to-date and accurately informed of competitors' activities through review of information from the field or from other sources.
  • Work weekends, and holidays when necessary.
  • Such other duties and assignments that shall be made from time to time to the employee from any member of the Company's management.

Requirements:
  • Communicate clearly with customers in a manner that is professional, non-adversarial and helpful.
  • Previous experience in sales, customer service, or dealing with the public is preferred.
  • Work and communicate within a group of other employees to aid each other and solve problems.
  • Computer skills and experience with data entry and email/including basic business programs such as Microsoft's Outlook, Excel, Word, Power Point, etc.
  • Prefer background in millwork, woodworking, lumber or related industries.
  • Required to stay updated and knowledgeable on current and new products and the industry.
  • Requires extensive travel involving the use of a personal vehicle.
  • Valid and appropriate driver's license and an acceptable driving record.
  • The TSM should live within the boundaries of their assigned territory.

Physical Demands:
  • Requires ordinary conversation, hearing, and visual acuity.
  • Bend occasionally.
  • Sit, walk, stand, and move between various customers facilities and field work.
  • Occasionally lift and carry 50 pounds.

Benefits:
  • Company Vehicle
  • 10 paid holidays
  • MyTime (Paid Time Off)
  • Bereavement Leave
  • Other benefits include access to medical, dental, vision, life and disability starting after 90 days
  • 401k
  • Employee Stock Ownership Plan (ESOP)

What ECMD employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About ECMD

Sourced by ZipRecruiter

Industry

Construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

North Wilkesboro, NC, US

Year founded

1982

Social media

Facebook

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