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34 Echo Operations Manager Jobs Hiring Near You

ECHO

IT Operations Manager

Lake Zurich, IL · On-site

$125K - $135K/yr

ECHO Incorporated is an industry leader in developing and manufacturing high-performance ... The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of ...

Echo Inc

IT Operations Manager

Lake Zurich, IL · On-site

$125 - $135/hr

ECHO Incorporated is an industry leader in developing and manufacturing high-performance ... The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of ...

ECHO

Program Manager - Employment Services

Leesburg, VA · On-site

$65K - $85K/yr

What You'll Do As Program Manager, you'll oversee the day-to-day operations of ECHO's employment programs while ensuring outstanding participant outcomes, regulatory compliance, and exceptional ...

ECHO

Program Manager - Employment Services

Leesburg, VA · On-site

$65K - $85K/yr

What You'll DoAs Program Manager, you'll oversee the day-to-day operations of ECHO's employment programs while ensuring outstanding participant outcomes, regulatory compliance, and exceptional ...

ECHO

Software Engineer Manager

Lake Zurich, IL · On-site +1

$165K - $180K/yr

ECHO Incorporated is an industry leader in developing and manufacturing high-performance ... Balance strategic initiatives, technical debt reduction, platform modernization, and operational ...

ECHO

Vice President-IT

Lake Zurich, IL · On-site

$245K/yr

... executing ECHO's technology vision in support of business growth, operational excellence ... Establish and maintain a strong cybersecurity, risk management, and compliance program that ...

Echo

Account Executive

San Francisco, CA · On-site +1

Description At echo, we're fixing a broken system. Vulnerability management isn't working - it ... Strategic thinker with strong operational discipline. * Comfortable working in a fast-paced, high ...

ECHO

IBM System Administrator

Lake Zurich, IL · On-site +1

$90K - $110K/yr

... operation, maintenance, and support of ECHO's IBM Power infrastructure and IBM i (AS/400 ... HMC management. * Infor XA ERP support. * IBM BRMS, Spectrum Protect, or enterprise backup ...

ECHO

Group Lead- 2nd Shift

Phoenix, AZ · On-site

$19 - $23/hr

ECHO Incorporated is an industry leader in developing and manufacturing high-performance ... operations of the Extrusion and Twister departments. * Coordinate with the Extrusion Manager on ...

ECHO

Supplier Quality Engineer

Lake Zurich, IL · On-site

$105K/yr

... management, ensuring compliance with ECHO quality standards, technical requirements, and customer ... Champion a culture of quality throughout supplier and manufacturing operations while supporting ...

ECHO

Warehouse Group Lead - 1st Shift

Lake Zurich, IL · On-site

$18.50 - $23.75/hr

ECHO Incorporated is an industry leader in developing and manufacturing high-performance ... operations and inventory control practices. * Experience with ERP or Warehouse Management Systems ...

Echo

Sales Engineer

San Francisco, CA · On-site +1

Description At echo, we're fixing a broken system. Vulnerability management isn't working - it ... Background in security, infrastructure, DevOps, or data platforms * Experience supporting complex ...

ECHO

Sales Support Specialist

Lake Zurich, IL · On-site

$50K - $55K/yr

ECHO is seeking a Sales Support Specialist to support day-to-day sales operations by assisting with ... Manage and monitor various programs and requirements to ensure compliance with business and ...

ECHO

Parts Administrator

Lake Zurich, IL · On-site

$60K - $70K/yr

ECHO Incorporated is an industry leader in developing and manufacturing high-performance ... Operational Agility: * Perform additional duties and administrative tasks as assigned by management ...

Echo

Material Handler I

Phoenix, AZ · On-site

$16.75 - $20/hr

ECHO Incorporated is an industry leader in developing and manufacturing high-performance ... Perform various other duties and assignments as requested by management to assist the operation and ...

ECHO

Material Handler - 1st shift

Lake Zurich, IL · On-site

$17.50/hr

ECHO Incorporated is an industry leader in developing and manufacturing high-performance ... Perform various other duties and assignments as requested by management to assist the operation and ...

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Infographic showing various Operations Manager job openings at Echo in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution.

IT Operations Manager

ECHO

Lake Zurich, IL • On-site

$125K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand.
The IT Operations Manager is responsible for the day-to-day delivery, support, and performance of IT services across the organization. This role leads the IT support and operations team while overseeing the stability, availability, and effectiveness of core IT systems and services
The salary range for this position is $125,000-$135,000 based on experience and qualifications.
This is a hybrid position that will offer the flexibility of working from home and on-site at our Lake Zurich facility.
ECHO's benefits include:
  • 11 paid holidays
  • Extremely affordable medical, dental, and vision insurance
  • Paid time off
  • Yearly bonus potential
  • 5% 401K match
  • Tuition reimbursement

Duties/Responsibilities:
IT Service Delivery & User Support
  • Lead IT support team and manage ticketing, SLAs, and escalations.
  • Ensure timely resolution of end-user issues and clear communication during incidents.
  • Identify recurring issues and drive long-term improvements.
  • Oversee onboarding and offboarding processes.

Infrastructure, Systems & Cloud Operations
  • Oversee daily IT infrastructure and enterprise systems.
  • Support Microsoft 365 and identity platforms (Okta, Entra ID).
  • Manage system maintenance, patching, upgrades, and lifecycle.
  • Support Azure, VMware, and proactive system monitoring.

Network & Connectivity
  • Oversee LAN/WAN, VPN, wireless, and firewall environments (Fortinet).
  • Troubleshoot and coordinate escalation of network issues.

Incident & Operational Management
  • Lead response to major incidents and coordinate resolution across teams/vendors.
  • Maintain documentation, standardize processes, and drive service improvements.

Leadership & Team Management
  • Lead, coach, and develop IT support team.
  • Manage workload, priorities, and performance expectations.
  • Foster a collaborative, customer-focused culture.

Job Experience/Skills:
  • 5+ years in IT support, operations, or infrastructure.
  • Experience leading or supervising IT teams.
  • Background managing ticketing systems, SLAs, and escalations.
  • Hands-on experience with Microsoft 365 and identity tools (Okta, Entra ID).
  • Experience with Azure, VMware, and system administration.
  • Knowledge of network infrastructure (LAN/WAN, VPN, firewalls-Fortinet preferred).
  • Experience managing incidents, outages, and process improvements.
  • Strong leadership, communication, and team management skills.

Education: Bachelor's degree in Computer Science, Information Technology, or related field.
Equal Opportunity Employment:
We are an equal opportunity employer. We welcome all applicants.
E-Verification:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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