DoubleTree
DoubleTree

5 Doubletree Bellman Jobs Hiring Near You

Front Desk Agent

Cathedral City, CA · On-site

$14.25 - $18/hr

DoubleTree by Hilton Golf Resort Palm Springs offers a laid-back resort atmosphere where teamwork ... Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with ...

DoubleTree Jobs Information

Do workers at DoubleTree by Hilton get paid breaks?

Sometimes. Only some people get paid breaks.
64% of people say they don’t get paid breaks.
Based on data from 78 people who took the Breakroom Quiz between November 2024 and August 2026.

Does DoubleTree by Hilton pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

At DoubleTree by Hilton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do part-time workers get paid time off at DoubleTree by Hilton?

Most people who work part-time get paid time off.
67% of people who work part-time say they get paid time off
Based on data from 6 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from DoubleTree by Hilton affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 51 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at DoubleTree by Hilton?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 81% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 100 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at DoubleTree by Hilton worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 103 people who took the Breakroom Quiz between November 2024 and August 2026.

Do DoubleTree by Hilton workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
39% report that they don’t have enough control over which shifts they work.
Based on data from 89 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for DoubleTree by Hilton workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at DoubleTree by Hilton?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do DoubleTree by Hilton managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at DoubleTree by Hilton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
30% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at DoubleTree by Hilton?

Some people find it hard to take sick days.
45% of people report that it’s hard to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a DoubleTree by Hilton job good for students?

Only some students say this is a good place to work if you’re studying.
36% of students report this isn’t a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.

Is working at DoubleTree by Hilton good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at DoubleTree by Hilton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DoubleTree by Hilton get to take their breaks without interruption?

Only some people get breaks without interruption.
38% of people report that their breaks get interrupted.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at DoubleTree by Hilton?

Most people feel stressed here.
73% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DoubleTree by Hilton enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DoubleTree by Hilton recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at DoubleTree by Hilton?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 41 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at DoubleTree by Hilton?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think DoubleTree by Hilton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how DoubleTree by Hilton is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Bellman job openings at Doubletree in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Physical job distribution.

40 - Rooms - Supervisor, Front Desk

Coury Hospitality, LLC

Cathedral City, CA • On-site

$20.50 - $21/hr

Full-time

Re-posted 7 days ago


Coury Hospitality rating

6.1

Company rating: 6.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Why Work at DoubleTree Golf Resort Palm Springs?
DoubleTree by Hilton Golf Resort Palm Springs offers a laid-back resort atmosphere where teamwork meets style in the California desert. With a stunning 27-hole golf course, Olympic-sized pool, spa, TopGolf Swing Suite, and mountain views, every shift feels like an escape for both guests and staff. A place where hospitality and fun go hand in hand.
If you love delivering warm, memorable experiences in a vibrant, activity-driven environment, DoubleTree Palm Springs is a fantastic place to grow your career.
FRONT DESK SUPERVISOR
DEPARTMENT: Front Office
REPORTS TO: Front Office Manager
STATUS: Non-Exempt
RESPONSIBILITIES:
  • Must have a true desire to satisfy the needs and desires of our guests and others in a fast- paced environment. Perform all duties toward the goal of maximizing guest service.
  • Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
  • Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
  • Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
  • Accommodate room changes expediently.
  • Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance.
  • Help train and develop the Front Desk Agents' knowledge and skills.
  • Work with management in providing constructive feedback to staff and to comply with company policies and procedures.
  • Acquaint guests with city attractions, community events and nearby areas of interest.
  • Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
  • Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
  • Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
  • Responsible for proper key control and other security measures.
  • Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
  • Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
  • Properly handle lost and found items.
  • Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
  • Report all maintenance issues for guest satisfaction.
  • Report to work wearing the required uniform and meeting professional grooming standards.
  • Maintain confidentiality of all guests and hotel information
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
  • Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
  • Ability to deal with guests when they are angry or upset.
  • Ability to supervise the front desk agent's staff
  • Professional appearance and mannerism.
  • Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
  • Previous cashier experience/basic accounting skills.
  • Ability to work quickly and thoroughly when under pressure.
  • Knowledge of hotel facilities and features.
  • Ability to attend to more than one task at a time.
  • Ability to maintain excellent attendance and punctuality.
  • Knowledge of city and surrounding area
  • Open availability

EXPERIENCE:
  • Previous Front Desk and Customer Service experience.
  • Hilton PEP experience preferred.

PHYSICAL DEMANDS:
  • Must be able to stand for long periods of time.
  • May include crowded office setting or "close quarters".
  • General office environment with limited physical activity.

I HAVE THE ABILITY TO PERFORM THE FUNCTIONS OF THIS JOB WITH OR WITHOUT AN ASSISTIVE DEVICE OR REASONABLE ACCOMMODATION.
Privacy Notice:Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.

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