Head of Customer Success
Houston, TX · On-site
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
60 Dnv Software Engineer Jobs Hiring Near You
Head of Customer Success
Houston, TX · On-site
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Houston, TX · On-site
$180 - $280/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Houston, TX · On-site
$180 - $280/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Houston, TX · On-site
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Houston, TX · On-site
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Portland, OR · On-site
$190 - $230/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Portland, OR · On-site
$190 - $230/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Dallas, TX · On-site
$180 - $240/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Dallas, TX · On-site
$180 - $240/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Austin, TX · On-site
$150 - $190/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Austin, TX · On-site
$150 - $190/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Corvallis, OR · On-site
$180 - $260/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Corvallis, OR · On-site
$180 - $260/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Miami, FL · On-site
$180 - $240/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Miami, FL · On-site
$180 - $240/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Columbus, OH · On-site
$150 - $210/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Columbus, OH · On-site
$150 - $210/hr
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Houston, TX · On-site
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Head of Customer Success
Houston, TX · On-site
... DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be ... Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will ...
Principal Engineer- EMT and Special Studies
Dallas, TX · On-site
$150 - $190/hr
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands-one experience with PSCAD software * Provide clients with actionable insights and ...
Principal Engineer- EMT and Special Studies
Dallas, TX · On-site
$150 - $190/hr
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands-one experience with PSCAD software * Provide clients with actionable insights and ...
Hydraulic Engineer- Houston
Houston, TX · Hybrid
$160K - $190K/yr
Experience with DNV-GL's Synergi software is highly preferred. This individual will be responsible ... Support Field Engineering teams regarding surge relief design/settings and automated shutdown logic.
Hydraulic Engineer- Houston
Houston, TX · Hybrid
$160K - $190K/yr
Experience with DNV-GL's Synergi software is highly preferred. This individual will be responsible ... Support Field Engineering teams regarding surge relief design/settings and automated shutdown logic.
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands-one experience with PSCAD software * Provide clients with actionable insights and ...
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands-one experience with PSCAD software * Provide clients with actionable insights and ...
Principal Engineer- EMT and Special Studies
Dallas, TX · Hybrid
$137K - $168K/yr
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands-one experience with PSCAD software * Provide clients with actionable insights and ...
Principal Engineer- EMT and Special Studies
Dallas, TX · Hybrid
$137K - $168K/yr
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands-one experience with PSCAD software * Provide clients with actionable insights and ...
Project Engineer - Renewable Energy
Austin, TX · On-site
$90K - $110K/yr
GreenPowerMonitor, a DNV company, is at the heart of the global energy transformation. We use data ... Configuration of the software to get the best value of the data * Technical report writing ...
Project Engineer - Renewable Energy
Austin, TX · On-site
$90K - $110K/yr
GreenPowerMonitor, a DNV company, is at the heart of the global energy transformation. We use data ... Configuration of the software to get the best value of the data * Technical report writing ...
Principal Engineer- EMT and Special Studies
Dallas, TX · On-site
$137K - $168K/yr
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands-one experience with PSCAD software * Provide clients with actionable insights and ...
Principal Engineer- EMT and Special Studies
Dallas, TX · On-site
$137K - $168K/yr
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands-one experience with PSCAD software * Provide clients with actionable insights and ...
Marine Engineer
Houston, TX · On-site
... software * Working knowledge of industry codes, standards, and practices (e.g., ABS, DNV, API, ISO ... Engineering)
Marine Engineer
Houston, TX · On-site
... software * Working knowledge of industry codes, standards, and practices (e.g., ABS, DNV, API, ISO ... Engineering)
Principal Engineer- EMT and Special Studies
Austin, TX · On-site
$180 - $235/hr
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands‑one experience with PSCAD software * Provide clients with actionable insights and ...
Principal Engineer- EMT and Special Studies
Austin, TX · On-site
$180 - $235/hr
DNV Power Systems' Advisory group is seeking Principal Power System Engineer with a focus on EMT ... Hands‑one experience with PSCAD software * Provide clients with actionable insights and ...
The engineer develops PLC software and configuration, supports system testing/commissioning, and ... ABS, DNV classification rules for marine automation, power, and control systems * Relevant IEC/IEEE ...
The engineer develops PLC software and configuration, supports system testing/commissioning, and ... ABS, DNV classification rules for marine automation, power, and control systems * Relevant IEC/IEEE ...
Business Energy Efficiency Engineer
Albuquerque, NM · On-site
$80K - $90K/yr
DNV - Energy Systems is seeking a Business Energy Efficiency Engineer to join our New Mexico team ... Perform building energy use assessments and building simulations using software packages such as ...
Business Energy Efficiency Engineer
Albuquerque, NM · On-site
$80K - $90K/yr
DNV - Energy Systems is seeking a Business Energy Efficiency Engineer to join our New Mexico team ... Perform building energy use assessments and building simulations using software packages such as ...
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Job description
Lead Customer Outcomes. Build a World-Class Customer Success Function. Drive Growth.
We are seeking an exceptional Head of Customer Success to lead the global Customer Success function for DNV's Pipeline software portfolio. Reporting to the Chief Revenue Officer, this leader will be responsible for building and scaling a high-performing global organization that drives customer adoption, retention, expansion, and advocacy.
The successful candidate will combine strong leadership, analytical rigor, commercial acumen, and customer focus to ensure customers realize measurable business value from our solutions. Working closely with Sales, Product Management, Engineering, Marketing, and Support, they will leverage customer insights, health metrics, and market intelligence to improve customer outcomes, influence strategic decisions, and drive sustainable business growth.
This is a highly visible leadership role with the opportunity to shape the future of Customer Success within the Pipeline Business Line, develop a global team, and play a key role in the continued growth and transformation of DNV's software business.
This role follows a hybrid work model.
What you'll Do
Lead and Scale Customer Success
- Lead, develop, and inspire a global Customer Success team through coaching, succession planning and talent development
- Establish common processes, metrics, best practices, and expansion strategies across regions
- Build a high-performance culture focused on accountability, customer outcomes, and continuous improvement that attracts and retains top talent
- Foster strong collaboration across Sales, Product Management, Engineering, Support, and Marketing
- Establish and report on key Customer Success KPIs, including adoption, retention, customer health, expansion, and Net Revenue Retention (NRR)
Drive Customer Outcomes and Growth
- Own the customer lifecycle from onboarding through renewal, retention, and expansion
- Ensure customers achieve their desired outcomes and realize measurable value from our software solutions
- Develop executive-level customer relationships and lead strategic account reviews
- Partner with Sales and Growth teams to identify upsell, cross-sell, and renewal opportunities
- Improve customer retention, adoption, customer health, and Net Revenue Retention (NRR)
Leverage Data and Customer Insight
- Develop and manage customer health scoring, dashboards, and success metrics
- Analyze adoption, usage, engagement, and business outcome data to identify risks and opportunities
- Act as the voice of the customer by translating customer needs and market insights into product improvements
- Influence company strategy through customer trends, market intelligence and business performance
- Leverage AI, automation, and scalable processes to improve customer experience and operational efficiency
About DNV GL USA
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
1,001 - 5,000 Employees
Headquarters location
Katy, TX, US
Year founded
1986