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Influencer Marketing Specialist, Client Management

Influential sits at the center of culture and the creator economy. Through our platform Captiv8, the industry's #1 ranked influencer marketing platform, we combine deep API integrations, advanced AI, and machine learning with human expertise to connect brands with a network of more than 15 million creators worldwide. At Influential, you'll work with a fast-moving, high-performance team solving complex problems and shaping the future of marketing.

Influential is looking for an experienced Specialist, Client Management. The ideal candidate will learn how we execute campaigns, working closely with our Client and Campaign Management teams to ensure scope, timelines, and processes are met. The ideal candidate can handle multiple competing tasks on a daily basis, have previous agency account management experience, and is genuinely excited about our industry.

Responsibilities:

• Helping to drive the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams
• Participating in client campaign kick-off calls to outline influencer selection and execution details
• Navigating campaign roadblocks and challenges by providing actionable solutions
• Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
• Staying on top of the workflow and completion of tasks in our project management platform
• Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight
• Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines
• Educating sales and clients on Influential's core offerings, current industry trends and technologies
• Developing and fostering strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and focus on detail
• Managing the monthly billing reconciliation process with finance
• Mentoring junior team members and sharing learnings across the Account Management discipline

Qualifications:

• 3+ years of experience working in an influencer marketing, digital media, or advertising environment
• Strong organizational skills with the ability to handle multiple clients and priorities with discretion
• Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
• Comfortable working in a startup environment, creating organization and processes where none may already exist
• Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, YouTube)
• Up-to-date on the latest trends and innovations in the social realm
• Bachelor's degree or equivalent experience
• A passion for all things social media

Additional information:

Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

Compensation Range: USD $70,000.00 - USD $80,000.00/Annually.