Job Summary:
Dice is seeking a Data Center Manager to lead teams responsible for building and supporting their cloud data centers in Red Oak, TX. The role involves managing operations, driving team recruitment, and ensuring timely service delivery in a mission-critical environment.
Responsibilities:
• Management and support of 15-20 Data Center Technicians
• Data Center day to day support operations in 7/24 mission critical environment
• Installation, Field Change Orders and Hardware break/fix activity
• Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
• Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.
• Reacting to and managing incidents, driving resolution and after action analysis
• Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
• Drive local recruitment for future hires
• Creating an environment of continuous improvement
Qualifications:
Required:
• Experienced leader with strong people management skills
• Strong business acumen
• Well-rounded IT technical abilities
• Strong knowledge of computer hardware (Server, Storage and Networking devices)
• Ability to drive and manage escalations to rapid resolution and closure
• Experience working with distributed teams across the country
• Experience in recruiting and hiring top talent
• Ability to deliver expansion projects on time with high quality
• Ability to collaborate and work effectively with architects, engineers, product management, etc.
• Experience managing a multi-disciplined Cloud Data Center space
• Strong people skills
• Ability to influence groups outside direct responsibility and colocation partners
• Management and support of 15-20 Data Center Technicians
• Experience in Data Center day to day support operations in a 7/24 mission critical environment
• Experience with Installation, Field Change Orders and Hardware break/fix activity
• Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
• Experience interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.)
• Ability to react to and manage incidents, driving resolution and after action analysis
• Experience with capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
• Ability to drive local recruitment for future hires
• Ability to create an environment of continuous improvement
Company:
Dice is the go-to career marketplace for tech professionals. Founded in 2010, the company is headquartered in Drachten, NLD, with a team of 201-500 employees. The company is currently Growth Stage.
