Technical Support Associate
Plano, TX · On-site
Dematic is a company that specializes in providing automated solutions for supply chain and logistics. They are seeking a Technical Support Associate who will provide analytical and operational ...
39 Dematic Jobs Hiring Near You
Technical Support Associate
Plano, TX · On-site
Dematic is a company that specializes in providing automated solutions for supply chain and logistics. They are seeking a Technical Support Associate who will provide analytical and operational ...
Sr. Cloud Engineer - Azure
Grand Rapids, MI · On-site
$53.50 - $71.50/hr
Dematic is seeking an experienced Sr. Cloud Engineer to join their global cloud team. In this role, you will be responsible for maintaining cloud-based platforms and solutions, focusing on automation ...
Sr. Cloud Engineer - Azure
Grand Rapids, MI · On-site
$53.50 - $71.50/hr
Dematic is seeking an experienced Sr. Cloud Engineer to join their global cloud team. In this role, you will be responsible for maintaining cloud-based platforms and solutions, focusing on automation ...
Sr Applied AI Engineer-Finance
$113K - $174K/yr
Dematic is standing up a Finance AI enablement team to drive adoption, build, and roll out AI and sophisticated analytics use cases across the global function. As the Applied AI / Machine Learning ...
Sr Applied AI Engineer-Finance
$113K - $174K/yr
Dematic is standing up a Finance AI enablement team to drive adoption, build, and roll out AI and sophisticated analytics use cases across the global function. As the Applied AI / Machine Learning ...
Sr Solution Project Manager
$113K - $160K/yr
Dematic Corp has an immediate need for a Solution Project Manager to work with our Solution Development team. The Solution Project Manager will be responsible for the entire proposal life cycle of ...
Sr Solution Project Manager
$113K - $160K/yr
Dematic Corp has an immediate need for a Solution Project Manager to work with our Solution Development team. The Solution Project Manager will be responsible for the entire proposal life cycle of ...
Dematic is a company that specializes in providing automated solutions for supply chain and logistics. They are seeking a Technical Support Associate who will provide analytical and operational ...
Dematic is a company that specializes in providing automated solutions for supply chain and logistics. They are seeking a Technical Support Associate who will provide analytical and operational ...
Technical Support Associate
Atlanta, GA · On-site
Dematic is a company that specializes in providing automated solutions for supply chain and logistics. They are seeking a Technical Support Associate who will provide analytical and operational ...
Technical Support Associate
Atlanta, GA · On-site
Dematic is a company that specializes in providing automated solutions for supply chain and logistics. They are seeking a Technical Support Associate who will provide analytical and operational ...
Customer Data Steward
Grand Rapids, MI · On-site
Dematic is a company focused on managing customer data integrity across regions. The Customer Data Steward ensures that customer data aligns with business rules and supports governance initiatives ...
Customer Data Steward
Grand Rapids, MI · On-site
Dematic is a company focused on managing customer data integrity across regions. The Customer Data Steward ensures that customer data aligns with business rules and supports governance initiatives ...
Material Handler
$20 - $25/hr
Dematic is seeking a detail-oriented and dependable Material Handler to support our warehouse and logistics operations. This role does not involve operating powered industrial equipment but plays a ...
Material Handler
$20 - $25/hr
Dematic is seeking a detail-oriented and dependable Material Handler to support our warehouse and logistics operations. This role does not involve operating powered industrial equipment but plays a ...
R&D Software Engineer
$127K - $140K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
R&D Software Engineer
$127K - $140K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
Sr. Cloud Engineer - Azure
Atlanta, GA · On-site
$53.50 - $71.75/hr
Dematic is seeking an experienced Sr. Cloud Engineer to join their global cloud team. In this role, you will be responsible for maintaining cloud-based platforms and solutions, focusing on automation ...
Sr. Cloud Engineer - Azure
Atlanta, GA · On-site
$53.50 - $71.75/hr
Dematic is seeking an experienced Sr. Cloud Engineer to join their global cloud team. In this role, you will be responsible for maintaining cloud-based platforms and solutions, focusing on automation ...
Professional Software Engineer
Holland, MI · On-site
$109K - $140K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
Professional Software Engineer
Holland, MI · On-site
$109K - $140K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
Sr Solution Project Manager
$113K - $160K/yr
Dematic Corp has an immediate need for a Solution Project Manager to work with our Solution Development team. The Solution Project Manager will be responsible for the entire proposal life cycle of ...
Sr Solution Project Manager
$113K - $160K/yr
Dematic Corp has an immediate need for a Solution Project Manager to work with our Solution Development team. The Solution Project Manager will be responsible for the entire proposal life cycle of ...
Dematic is a global leader in industrial trucks, supply chain solutions, and warehouse automation technologies. The Professional Software Developer will be responsible for designing, evaluating, and ...
New
Dematic is a global leader in industrial trucks, supply chain solutions, and warehouse automation technologies. The Professional Software Developer will be responsible for designing, evaluating, and ...
New
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
HR & Office Administrator
Grand Rapids, MI · On-site
$62K - $91K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
HR & Office Administrator
Grand Rapids, MI · On-site
$62K - $91K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
Project Coordinator
Grand Rapids, MI · On-site
Dematic is a company that focuses on delivering efficient project management solutions. The Project Coordinator role involves supporting the Project Management team by organizing, documenting, and ...
Project Coordinator
Grand Rapids, MI · On-site
Dematic is a company that focuses on delivering efficient project management solutions. The Project Coordinator role involves supporting the Project Management team by organizing, documenting, and ...
Senior Software Engineer - Warehouse Automation
$113K - $149K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
Senior Software Engineer - Warehouse Automation
$113K - $149K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
Dematic is seeking an experienced Product Intelligence Analyst to join their Product Management Team. This role focuses on developing data flows, creating dashboards, and providing insights to inform ...
Dematic is seeking an experienced Product Intelligence Analyst to join their Product Management Team. This role focuses on developing data flows, creating dashboards, and providing insights to inform ...
CET Software Engineer
$102K - $128K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
CET Software Engineer
$102K - $128K/yr
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age ...
Dematic Jobs Information
What is it like to work at Dematic?
Dematic is a global company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and results-driven work environment. As a leading provider of automated material handling and supply chain solutions, Dematic's teams work together to design, implement, and optimize logistics and distribution systems for various industries, often in state-of-the-art facilities. Working at Dematic may appeal to candidates who are passionate about technology, enjoy solving complex problems, and are motivated by the opportunity to contribute to the growth and success of a global company.
Do workers at Dematic get paid breaks?
Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
50% of people say they don’t get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
Does Dematic pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Is the health insurance from Dematic affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.
100% of people say the health insurance costs are okay
Based on data from 12 people who took the Breakroom Quiz between March 2025 and March 2026.
Do workers at Dematic worry about hours?
Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2025.
85% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2025.
Do Dematic workers get to choose the shifts they work?
Most people get to choose which shifts they work.
73% report that they have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2025.
73% report that they have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2025.
How easy is it to get time off at Dematic?
Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
87% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Dematic managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2025.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2025.
Do jobs at Dematic spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2025.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2025.
How easy is it to take sick days at Dematic?
Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Dematic feel treated with respect by their managers?
Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
93% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Dematic get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and March 2026.
Is it stressful to work at Dematic?
Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
67% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Dematic enjoy their jobs?
Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.
85% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people at Dematic recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get enough training when they start at Dematic?
Most people didn’t get enough training when they started.
87% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
87% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get support to advance at Dematic?
Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think Dematic’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers feel well informed about how Dematic is doing?
Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and March 2026.
What are the most popular titles at Dematic?
What are the most popular cities for Dematic jobs?
What are the most popular states for Dematic jobs?
Dematic rating
8.0
Based on 16 frontline employees who took The Breakroom Quiz
141st of 418 rated machine equipment manufacturers
Job description
Job Summary:
Dematic is a company that specializes in providing automated solutions for supply chain and logistics. They are seeking a Technical Support Associate who will provide analytical and operational support to the technical service team, ensuring accurate documentation and process improvement to enhance customer experience and team efficiency.
Responsibilities:
• Support frontline teams by researching and documenting solutions for common issues.
• Assist in troubleshooting basic technical problems under guidance from Professionals or Experts.
• Ensure accurate and timely updates in ERP and ticketing systems (SAP, Oracle, Jira).
• Create and maintain knowledge base articles and troubleshooting guides.
• Ensure all service activities are properly logged and documented for compliance.
• Assist in developing training materials for new processes and tools.
• Provide status updates to customers on non-critical issues when required.
• Support communication between technical teams and customers for data-driven insights.
• Help ensure customer satisfaction through accurate and timely information.
• Participate in process improvement initiatives using Lean or Six Sigma principles.
• Suggest automation opportunities for reporting and ticket management.
• Contribute to system reliability and performance improvement projects.
Qualifications:
Required:
• Associate degree in Engineering, IT, or related field (Bachelor’s preferred).
• 1–3 years of experience in technical support or data analysis.
• Strong proficiency in Excel and familiarity with BI tools (Power BI, Tableau).
• Basic understanding of automated systems and ERP platforms.
• Excellent analytical, organizational, and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
Company:
The Mind Behind the Machine Dematic is a trusted partner in intelligent automation for the supply chain, helping organizations design, build, and evolve solutions that perform in the real world. Founded in 1819, the company is headquartered in Atlanta, Georgia, US, , with a team of 10001+ employees. The company is currently Late Stage.
Dematic is a company that specializes in providing automated solutions for supply chain and logistics. They are seeking a Technical Support Associate who will provide analytical and operational support to the technical service team, ensuring accurate documentation and process improvement to enhance customer experience and team efficiency.
Responsibilities:
• Support frontline teams by researching and documenting solutions for common issues.
• Assist in troubleshooting basic technical problems under guidance from Professionals or Experts.
• Ensure accurate and timely updates in ERP and ticketing systems (SAP, Oracle, Jira).
• Create and maintain knowledge base articles and troubleshooting guides.
• Ensure all service activities are properly logged and documented for compliance.
• Assist in developing training materials for new processes and tools.
• Provide status updates to customers on non-critical issues when required.
• Support communication between technical teams and customers for data-driven insights.
• Help ensure customer satisfaction through accurate and timely information.
• Participate in process improvement initiatives using Lean or Six Sigma principles.
• Suggest automation opportunities for reporting and ticket management.
• Contribute to system reliability and performance improvement projects.
Qualifications:
Required:
• Associate degree in Engineering, IT, or related field (Bachelor’s preferred).
• 1–3 years of experience in technical support or data analysis.
• Strong proficiency in Excel and familiarity with BI tools (Power BI, Tableau).
• Basic understanding of automated systems and ERP platforms.
• Excellent analytical, organizational, and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
Company:
The Mind Behind the Machine Dematic is a trusted partner in intelligent automation for the supply chain, helping organizations design, build, and evolve solutions that perform in the real world. Founded in 1819, the company is headquartered in Atlanta, Georgia, US, , with a team of 10001+ employees. The company is currently Late Stage.