60 Deluxe Customer Service Representative Jobs Hiring Near You

WHO YOU ARE:

Do you enjoy project planning? Do you thrive in building road maps to highlight key milestones? Does multi-tasking and organization excite you? Is it exhilarating to be thought of as the subject matter expert? Do you take pride in delivering a "white glove" customer experience?

ABOUT US:

Deluxe Merchant Services+ is an industry-leading complete payment processing company that that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience. We provide our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.

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Position Overview

We are seeking a high-caliber Strategic Enterprise Account Executiveto drive growth within our most significant market segment. In this role, you will be responsible for identifying, prospecting, and closing complex deals with organizations processing $500 million to $10 billionin volume. You will act as a consultative partner, navigating long sales cycles (6-12 months) and building consensus across diverse C-suite stakeholder groups, including Finance, Treasury, IT, and Operations.

Key Responsibilities

• Strategic Sourcing & Prospecting:Identify and penetrate a curated list of high-value enterprise accounts through a combination of networking, strategic research, and leveraging existing C-level relationships.

• Full Sales Cycle Management:Lead all phases of the enterprise sales motion, including discovery, diagnosis, solution design, and delivery.

• High-Stakes Negotiation:Manage complex contract negotiations, including Master Service Agreements (MSAs), ensuring favorable commercial terms that balance merchant ROI with long-term company profitability.

• Cross-Functional Collaboration:Partner with Product, Risk, Compliance, and Implementation teams to ensure successful merchant onboarding.

• Market Leadership:Maintain a deep understanding of industry trends, such as Interchange Plus Plus (IC++) pricing models, PCI DSS compliance, and emerging fraud prevention technologies.

Basic Qualification:

• Bachelor's degree in Business Admin, Finance or related field

• 10 years' experience in enterprise relationship management, product strategy or business development with SaaS or payment solutions.

• Must be 18 years of age or older.

Preferred Qualifications:

• Experience:10-15+ years of relevant sales experience focused on Enterprise Payment Acceptance(Acquiring, Processing, or Open Banking).

• Executive Presence:Exceptional communication and presentation skills with the ability to influence CXO decision-makers and navigate complex "internal friction" within large organizations.

• Technical Acumen:Deep knowledge of the global payments value chain, including settlement cycles, API-driven financial services, and tokenization.

• Education:MBA is highly preferred.

Compensation & Benefits

• Competitive base salary with uncapped commissions and residual income on accounts built.

• Comprehensive benefits package including medical/dental/vision and retirement programs.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)

• Paid Time Off, Volunteer Time Off, and Holidays

• Employer-Matched Retirement Plan

• Employee Stock Purchase Plan

• Short-Term and Long-Term Disability

• Infertility Treatment, Adoption and Surrogacy Assistance

• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.