17 Dandy Customer Service Representative Jobs Hiring Near You

Dandy is transforming the massive and antiquated dental industry-an industry worth over $400B. Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world-empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

Dandy is seeking a Business Development Manager to hire, manage, and scale our Business Development Representative (BDR) team for Dandy's next stage of hypergrowth. Dandy views our BDR / SDR team members as optimal candidates for internal promotion so this role is crucial in developing our BDRs for career growth opportunities within the team. This role reports directly to the Head of Business Development.

What You'll Do

• Build a metrics driven and customer-obsessed team that consistently exceeds quota

• Assist in ideating and refining process improvements that drive outsized conversion rate success

• Optimize our repeatable yet personalized outreach strategy and pipeline generation playbook

• Ensure a high performing team through mentorship, coaching, and recurring weekly one-on-ones

• Collaborate with cross-functional stakeholders to optimize our lead generation process

• Accurately forecast and project monthly and quarterly quota attainment and targets

• Contribute innovative ideas and improvements that accelerate Dandy's market growth trajectory

• Foster a team culture of accountability, performance, respect, and continuous learning

• Travel expectation: up to 25% travel to the USA

What We're Looking For

• 4+ years of sales experience in a high-growth startup environment, with at least 2 years managing teams of 5+ individual reps

• A clear grasp of BDR team best practices and pipeline generation methodologies

• Strong written and verbal communication skills

• Adaptable to a fast paced and quickly changing environment

• Proven Experience with B2B SaaS tools techstack (Salesforce, Gong, Outreach etc.)

• Motivational leader who drives strong employee engagement with team members, and embodies the Dandy Sales Competencies:

  • You are able to interpret and leverage data when identifying opportunities to improve individual and team level performance and make sound data informed decisions.

  • You can set a standard on your team and motivate them to achieve it. You understand how to motivate on both the individual and team level, adapting your approach to meet the specific needs of the situation.

  • You are capable of improving performance on your team by guiding both individual reps and the broader team to continuously improve and adapt to changing demands.

  • You are an expert in people management and operate as a representative of the Sales Leadership team.

  • You have a proven track record of understanding a sales process. Understanding what is required to progress a sales pipeline including core tools and strategies for managing deal & pipeline level progress.

Req ID: J-1078

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off-ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

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