Lewisville, TX · Hybrid
$14.75 - $19.50/hr
... operational policies Full spectrum of employee management, development, and training Motivate team ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Lewisville, TX · Hybrid
$14.75 - $19.50/hr
... operational policies Full spectrum of employee management, development, and training Motivate team ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
$14.75 - $19.50/hr
... CSC's Business License Fulfillment team is seeking a Team Leader to lead a team of Client Order ... operational policies Full spectrum of employee management, development, and training Motivate team ...
$14.75 - $19.50/hr
... CSC's Business License Fulfillment team is seeking a Team Leader to lead a team of Client Order ... operational policies Full spectrum of employee management, development, and training Motivate team ...
$15.50 - $20.50/hr
... operational policies Full spectrum of employee management, development, and training Motivate team ... CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA ...
$15.50 - $20.50/hr
... operational policies Full spectrum of employee management, development, and training Motivate team ... CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA ...
Wilmington, DE · On-site
... information in a clear and concise manner. To be successful in this role, a history of providing ... with technology and a basic understanding of how the Internet operates are needed. What You'll Do ...
Wilmington, DE · On-site
... information in a clear and concise manner. To be successful in this role, a history of providing ... with technology and a basic understanding of how the Internet operates are needed. What You'll Do ...
Wilmington, DE · Hybrid
$19.75 - $26/hr
... and technology you need to deliver positive outcomes to your clients every time. As a Global ... Managing and responding to incoming customer inquiry calls * Generating a required number of ...
Wilmington, DE · Hybrid
$19.75 - $26/hr
... and technology you need to deliver positive outcomes to your clients every time. As a Global ... Managing and responding to incoming customer inquiry calls * Generating a required number of ...
Logan, UT · On-site
$13.75 - $18.75/hr
You'll work directly with enterprise B2B clients and will partner with our internal teams at CSC to ... Help customers manage a portfolio of domain names and digital assets to help protect and secure our ...
Logan, UT · On-site
$13.75 - $18.75/hr
You'll work directly with enterprise B2B clients and will partner with our internal teams at CSC to ... Help customers manage a portfolio of domain names and digital assets to help protect and secure our ...
Good knowledge of IT and Internet Technology, including at least a basic understanding of the ... Excellent time- / deadline-management skills * The ability to work independently with minimal ...
Good knowledge of IT and Internet Technology, including at least a basic understanding of the ... Excellent time- / deadline-management skills * The ability to work independently with minimal ...
Logan, UT · On-site
... information in a clear and concise manner. To be successful in this role, a history of providing ... with technology and a basic understanding of how the Internet operates are needed. What You'll Do ...
Logan, UT · On-site
... information in a clear and concise manner. To be successful in this role, a history of providing ... with technology and a basic understanding of how the Internet operates are needed. What You'll Do ...
... to sell CSC's solutions utilizing telephone technology and email marketing tools * Growing the ... Disclaimer: The information above describes the general nature and level of work performed by ...
... to sell CSC's solutions utilizing telephone technology and email marketing tools * Growing the ... Disclaimer: The information above describes the general nature and level of work performed by ...
... and investigating information for the approval of transactions for existing appointments ... Utilizing CSC's database to manage workload and document retention while ensuring all transactional ...
... and investigating information for the approval of transactions for existing appointments ... Utilizing CSC's database to manage workload and document retention while ensuring all transactional ...
... technologies such as C#, Python, GitHub, Azure, .NET Desktop Applications, React, Node.js. and ... Proficiency in Agile methodologies and project management tools (Azure DevOps Boards). * Strong ...
... technologies such as C#, Python, GitHub, Azure, .NET Desktop Applications, React, Node.js. and ... Proficiency in Agile methodologies and project management tools (Azure DevOps Boards). * Strong ...
Wilmington, DE · Hybrid
CSC is seeking a collaborative and results-driven Marketing Specialist to join our Corporate and ... You'll partner closely with business and sales leaders, manage multiple priorities, and develop ...
Wilmington, DE · Hybrid
CSC is seeking a collaborative and results-driven Marketing Specialist to join our Corporate and ... You'll partner closely with business and sales leaders, manage multiple priorities, and develop ...
... Management etc,) * Work with cross functional teams in a manner consistent with the CSC culture ... Together we create positive change through innovative solutions, new technology, outstanding ...
New
... Management etc,) * Work with cross functional teams in a manner consistent with the CSC culture ... Together we create positive change through innovative solutions, new technology, outstanding ...
New
$17 - $23.25/hr
CSC is a place where you're encouraged and expected to be your best. We're a company of helpful ... Manage customer portfolios and organize workflow to meet customers' time frames and demands * Data ...
$17 - $23.25/hr
CSC is a place where you're encouraged and expected to be your best. We're a company of helpful ... Manage customer portfolios and organize workflow to meet customers' time frames and demands * Data ...
Wilmington, DE · Hybrid
$15.50 - $21/hr
... Management team and Entity Portfolio Specialist teams, Operations, Sales and Finance. Some of the ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
Wilmington, DE · Hybrid
$15.50 - $21/hr
... Management team and Entity Portfolio Specialist teams, Operations, Sales and Finance. Some of the ... CSC is committed to creating a feeling of belonging through a diverse and growth-oriented ...
... case management of enforcement work in progress Coordinate with internal teams to transfer in ... within a technology driven environment is a bonus #LI-CS1 #LI-Hybrid CSC is a global business ...
... case management of enforcement work in progress Coordinate with internal teams to transfer in ... within a technology driven environment is a bonus #LI-CS1 #LI-Hybrid CSC is a global business ...
Wilmington, DE · Hybrid
$39K - $53K/yr
... technology and internet/web services industry. In this role, you will act as the primary point of ... Additionally, our positions come with CSC's competitive benefits and incentives. Some of the tasks ...
Wilmington, DE · Hybrid
$39K - $53K/yr
... technology and internet/web services industry. In this role, you will act as the primary point of ... Additionally, our positions come with CSC's competitive benefits and incentives. Some of the tasks ...
As a CSC Product Owner for our Trust and Agency business, you will be accountable for developing ... Partnering with Technology, leading several agile development team(s) to build out tools that are ...
As a CSC Product Owner for our Trust and Agency business, you will be accountable for developing ... Partnering with Technology, leading several agile development team(s) to build out tools that are ...
$17.75 - $23.25/hr
These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) ... Completing data entry of customer information * Fulfilling customer orders with various ...
$17.75 - $23.25/hr
These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) ... Completing data entry of customer information * Fulfilling customer orders with various ...
These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) ... Completing data entry of customer information * Fulfilling customer orders with various ...
These positions come with CSC's competitive benefits-paid time off, medical, dental, and 401(k) ... Completing data entry of customer information * Fulfilling customer orders with various ...
$14.75 - $19.50/hr
Full-time
PTO
Posted 15 days ago
Team Leader of Client Service
Lewisville, TX/Wilmington, DE/ Tallahassee, FL
Hybrid-three days in-office per week and two days work from home
Monday-Friday, 9am-6pm
CSC's Business License Insurance team is seeking a Team Leader to lead a team of Client Service Representatives who are responsible for providing great client service, while ensuring quality, efficiency, and timeliness of Business License filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team. Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals.
Some of the things you'll be doing:
Create an inspiring team environment with an open communication culture
Develop key performance indicators and set clear team goals
Delegate tasks effectively and set deadlines
Oversee day-to-day operations
Monitor team performance and conduct performance reviews
Handle customer complaints and address escalations with clients
Design and implement process and operational policies
Full spectrum of employee management, development, and training
Motivate team members to achieve objectives
Discover training needs and providing coaching
Listen to team members' feedback and resolve any issues or conflicts
Recognize high performance and rewarding accomplishments
Ensure the highest levels of productivity, service, and client satisfaction levels
Organize team-building activities
These are the technical skills, experience, and qualifications that would make someone successful:
3 years of leadership experience, preferably in a customer service industry/business license insurance
A proven history of successfully mentoring and developing employees
In-depth knowledge of developing and utilizing performance metrics
Proficiency with MS Office, especially Excel
Tremendous written and verbal communication skills
Organizational and time management skills
Decision-making skills
Excellent change management skills
Strong analytical and problem-solving skills
Attention to detail
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
Sourced by ZipRecruiter
Finance and insurance
5,001 - 10,000 Employees
Wilmington, DE, US