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Cox Automotive
Cox Automotive

75 Cox Automotive Sales Operations Manager Jobs Hiring Near You

Cox Automotive

Enterprise Client Success Manager

Tucker, GA · On-site

$101K - $169K/yr

Enterprise Client Success (ECS) operates within the Cox Automotive Enterprise sales model that aims ... The ECS Manager will establish relationships with key client personnel and collaborate with the ...

Cox Automotive

Enterprise Client Success Manager

Conley, GA · On-site

$101K - $169K/yr

Enterprise Client Success (ECS) operates within the Cox Automotive Enterprise sales model that aims ... The ECS Manager will establish relationships with key client personnel and collaborate with the ...

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Cox Automotive Jobs Information

What is it like to work at Cox Automotive?

Cox Automotive is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company operates through various brands, including Autotrader, Kelley Blue Book, and Dealertrack, with a diverse team of professionals working together to deliver cutting-edge solutions in the automotive industry. Working at Cox Automotive may appeal to candidates who are passionate about technology, automotive, and customer experience, and who are looking for a company that offers opportunities for growth, development, and making a meaningful impact in the industry.

What makes Cox Automotive an attractive place to work?

Cox Automotive is a leading provider of automotive solutions and services, with a strong reputation for innovation and industry expertise. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on cutting-edge projects and technologies. As a result, Cox Automotive is an attractive place to work for individuals seeking challenging roles, opportunities for impact, and a chance to contribute to the company's mission of shaping the future of the automotive industry.

Do workers at Cox Automotive get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Cox Automotive pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

At Cox Automotive, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Cox Automotive affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Cox Automotive?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 62% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers at Cox Automotive worry about hours?

Most people don’t worry about getting enough hours.
73% of people report they don’t worry about getting enough hours.
Based on data from 96 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Cox Automotive workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 79 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it for Cox Automotive workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Cox Automotive?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cox Automotive managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 94 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Cox Automotive spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Cox Automotive?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Cox Automotive job good for students?

Most students say this is a good place to work if you’re studying.
92% of students report this is a good place to work if you’re studying.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.

Is working at Cox Automotive good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
87% of people who care for a child or other relative report this is a good place to work.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Cox Automotive feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cox Automotive get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Cox Automotive?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cox Automotive enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cox Automotive recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cox Automotive?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Cox Automotive?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cox Automotive’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cox Automotive is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Sales Operations Manager jobs?

What are the most popular jobs at Cox Automotive?

What are the most popular categories at Cox Automotive?

Infographic showing various Sales Operations Manager job openings at Cox Automotive in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Enterprise Client Success Manager

Cox Automotive

Tucker, GA • On-site

$101K - $169K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cox Automotive rating

7.7

Company rating: 7.7 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

105th of 152 rated financial services

Job description

Enterprise Client Success (ECS) operates within the Cox Automotive Enterprise sales model that aims to strengthen and grow existing Enterprise client partnerships. ECS is a client-facing team that serves as a primary resource for Enterprise clients relating to account management, sales enablement, cross-company integrations, program coordination, issue resolution, and assessing/optimizing product performance for our clients. Specifically, ECS will engage with Enterprise clients across all segments (OEM, Lender, Rental, Fleet, Dealer, Mobility, etc.) to support daily internal/external client requests while executing on new selling solutions and coordinating product implementations across our Cox Automotive business units. There are different support models for ECS depending on the client segment. For some clients, both a sr. manager and manager may be assigned to support client initiatives concurrently while other clients may only have one resource responsible for supporting those initiatives.
The Enterprise Client Success Manager is responsible for executing client-related tasks, including opportunities, issue resolution, and account optimization. The ECS Manager will establish relationships with key client personnel and collaborate with the Client Partner, Strategist, and Sales leads to execute the client's account plan. For certain client segments, the ECS Manager will participate in a matrix support model where multiple ECS resources may support client initiatives along with multiple sales leads. The ECS Manager's responsibilities for these segments may be more targeted in working within certain solution groups.
What You'll Do:
  • Assigned to support a book of business comprised of Cox Automotive's more complex and active accounts
  • Establish and build relationships with assigned clients and Cox Automotive sales lead(s), and for some segments the client partner, to help promote strategic vision for client(s)
  • Work with the assigned account director/sales lead to build, optimize, and execute on the client's account plan and strategy
  • Optimize current business model for assigned clients by making strategic recommendations in leveraging Cox Automotive to help grow their business and expand product utilization
  • Segment and develop engagement strategy for subset of Enterprise accounts
  • Gather, utilize, and leverage data from internal or external sources to support strategy decisions
  • Assist and participate in any account planning activities to understand client goals and objectives
  • Ensure client needs and expectations are met and/or exceeded
  • Assist with sales cycle support by working with internal partners/teams within the organization and holding them accountable for executing on client initiatives, resolving client issues
  • Speak to technology integration & implementation procedures of a new product or service with a client, or include appropriate resources when needed
  • Engage appropriate resources to respond to functional and technical elements of RFI's/RFP's/RFQ's
  • Protect and retain existing business by providing pre-sale, execution/post-sale and optimization support
  • Where applicable, work with the Sr. ECS Manager assigned to the account(s) to support the following:
  • Day-to-day management for the account, including responsive, timely and high-impact communications, issue resolution and other account management duties as deemed necessary
  • Cross-Cox opportunities and initiatives
  • Serve in a program or project management function that can be used for delivery of solutions to the client
  • Be knowledgeable in the Cox Automotive product suite by speaking to benefits and features
  • Demonstrate strong presentation skills in front of internal and external stakeholders
  • Adhere to team's performance benchmarks, including:
  • Client opportunity tracking (weekly reporting, salesforce updates, real-time updates to open item discussion and project logs)
  • Continuing education requirements
  • Client knowledge resourcing
  • Account management activities (meeting schedule adherence, collaboration with business partners, capturing of key meeting topics and takeaways)
  • Stay informed of industry current events, and share applicable updates and trends with assigned clients
  • Support all outlined strategic goals for Cox Automotive
  • Remain informed of the competitive offerings in the marketplace and effectively position Cox Automotive's product suite with our clients
  • Work on other team-related initiatives directed by ECS Leadership
  • Up to 25% travel possible
  • Perform any other duties assigned

What's in It for You?
  • Here's a sneak peek of the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Check out all our benefits
Who you are:
Minimum Qualifications:
  • Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
  • Vast knowledge and experience supporting large complex strategic client relationships across multiple business segments; preferably in the automotive industry and/or Cox Automotive

Preferred Qualifications:
  • Ability to effectively present in front of multiple stakeholders, including client C-suite personnel
  • Foundational understanding and related skills within program management processes and tools such as creating project plans, tracking deliverables and timelines and holding teams accountable.
  • Knowledge of Cox Automotive products and services (Inventory Services/Manheim, Dealertrack F&I, Dealer.com, DMS)
  • Capable of leveraging data to justify strategy and optimization recommendations
  • Demonstrated success building and maintaining client relationships across a broad portfolio through both proactive and responsive engagement
  • Experience identifying and segmenting accounts within a broad portfolio
  • Experience developing and adapting engagement strategies for targeted client segments
  • Work cross-functionally and collaboratively with other teams
  • Ability to manage, prioritize, follow-up and follow-through on numerous projects, tasks, requests, and inquiries
  • Proficient knowledge of MS Office, SFX Salesforce

Come join the Cox family of businesses and make your mark today!
USD 101,500.00 - 169,100.00 per year
Compensation:
Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Application Deadline: 08/30/2026
EOE, including disability/vets

What Cox Automotive employees say

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Benefits

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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