5 Connectwise Technical Support Specialist Jobs Hiring Near You

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
The Manager of Sales is responsible for leading a team of entry level to experienced professionals focused on closing new business in a manner that aligns to the Go-To-Market Strategy (GTMS), as well as designing and executing sales processes, achieving sales targets, and empowering the organization to close all go to market opportunities. This role supports the Sales team to create and execute strategies to drive demand and maximize the conversion of leads to contracts.
Essential Job Duties & Responsibilities:

• Sets goals and objectives for team members for achievement of operational results
• Supervises support and/or professional level colleagues
• Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders
• Leads and prioritizes the daily activities of the team
• Manages, mentors, and coaches to develop a collaborative and dynamic team
• Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
• Evaluates prospect's needs and demonstrates ConnectWise products and solutions
• Manages the prospect relationship from initial contact to closure
• Maintains professional and technical knowledge by attending tradeshows, reviewing professional publications, establishing personal networks, and participating in professional associations
• Meets with key clients and mentors sales representatives to maintain relationships and negotiate and close deals
• Assists with identifying and setting annual business unit and territory plans
• Identifies key trends in the market
• Projects expected sales volume and profit for existing and new products
• Works with the Sales team to maximize the conversion of leads to contracts
• Manages the efficiency and effectiveness of sales processes, including proposal generation and contract creation and processing
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Monitors and makes suggestions regarding selling prices by analyzing costs, competition, and supply and demand
• Maximizes new business development opportunities

Knowledge, Skills, and/or Experience Preferred:

• 4+ years of relevant experience
• 2+ years of managerial experience
• Experience presenting key materials, negotiating with partners, and building strong interpersonal relationships

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 15-25% travel may be required

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.