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60 Connectrn Customer Success Manager Jobs Hiring Near You

Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...

As a Customer Success Manager, you'll be the trusted advisor to our clients, ensuring they achieve their desired outcomes through our services. You will build deep relationships with key stakeholders ...

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Customer Success Manager Bogotá - Colombia - Remote Tenable ® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our ...

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Customer Success Manager As a customer success manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver ...

Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Customer Success Manager

Fontana, CA · On-site

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

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Re-posted 19 days ago


Job description

Customer Success Manager

Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their businesses!

Pillar is "Shopify" for Content Creators, empowering creators, knowledge coaches, solopreneurs, talent managers, and more to make a living while doing what they love - running their own business fully online.

Reach out if you if you absolutely LOVE to help others hit their goals, are excited at the thought of meeting, working with, and helping thousands of successful solopreneuers, and want to work with a tight-knit, hyper competent team - we'd love to work with you!

What Customer Success Manager Entails

As the Customer Success Manager, you'll be at the heart of our mission, steering and nurturing our customer support operations.

To excel at Pillar, you've got to really get the creator economy and understand the unique challenges our customers face. You need to be a problem-solver who can think in terms of scale as our user-base keeps growing

Responsibilities
  • Creator Comms: You will be responding to inquiries, updates, and requests from creators in a timely fashion
  • Knowledge Base: You will help consolidate customer questions into FAQs and Blog Posts
  • Creative: With the help of our design team, you will support creators in launching their digital products and courses on Pillar using & building from existing templates on platforms like Canva.
Qualifications
  • Bachelors + experience in a customer-centric role in a customer support or customer service role, preferably at a startup or in the creator economy
  • Experience making video content & writing blog posts
  • Ability to adapt to a fast-paced, startup environment with evolving priorities.
  • Strong passion for helping our customers succeed with a key interest in helping creators achieve their goals.