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ConnectiveRx
ConnectiveRx

60 Connectiverx Customer Support Analyst Jobs Hiring Near You

ConnectiveRx

Analyst, Operations QA

Whippany, NJ · On-site

Knowledgeable, responsible, and self-driven to support excellent customer service and strong ... Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision ...

ConnectiveRx

Claims Specialist

Pittsburgh, PA · On-site

$17 - $20.60/hr

Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Claims ... Obtains missing information by calling or writing customers using standard scripts or form letters.

New

ConnectiveRx

Analyst, Operations QA

Pittsburgh, PA · On-site

Knowledgeable, responsible, and self-driven to support excellent customer service and strong ... Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision ...

ConnectiveRx

Claims Specialist

Pittsburgh, PA · On-site

$17 - $20.60/hr

Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Claims ... Obtains missing information by calling or writing customers using standard scripts or form letters.

New

ConnectiveRx

Sr. Manager, Data Analyst

Whippany, NJ · On-site +1

$87K - $109K/yr

Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Senior ... Support the development of high-quality reporting with a focus on efficiency, scalability, and ...

ConnectiveRx

Sr. Manager, Data Analyst

Whippany, NJ · On-site

$87K - $109K/yr

Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Senior ... Support the development of high-quality reporting with a focus on efficiency, scalability, and ...

ConnectiveRx

Analyst, Operations QA

Whippany, NJ · On-site

$47K - $77K/yr

Knowledgeable, responsible, and self-driven to support excellent customer service and strong ... Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision ...

ConnectiveRx

Analyst, Operations QA

Whippany, NJ · On-site

Knowledgeable, responsible, and self-driven to support excellent customer service and strong ... Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision ...

ConnectiveRx

NJ · On-site

$48 - $78/hr

Knowledgeable, responsible, and self-driven to support excellent customer service and strong ... Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision ...

New

ConnectiveRx

Sr. Manager, Data Analyst

Whippany, NJ · On-site

$107K - $165K/yr

Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Senior ... Support the development of high-quality reporting with a focus on efficiency, scalability, and ...

ConnectiveRx

Sr. Manager, Data Analyst

Whippany, NJ · On-site

$108 - $166/hr

Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Senior ... Support the development of high-quality reporting with a focus on efficiency, scalability, and ...

ConnectiveRx

Director, AI Product Management

Whippany, NJ · On-site

$235K - $246K/yr

... analysts, providing guidance, mentorship, and strategic direction to support business objectives ... Willingness to travel to ConnectiveRx locations and client sites as needed. Compliance Requirements

ConnectiveRx

Director, Advanced Analytics

Whippany, NJ · On-site +1

... supports business needs Engage with customers and internal stakeholders to execute and deliver ad ... Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision ...

ConnectiveRx

Director, Advanced Analytics

Whippany, NJ · On-site

$123 - $190/hr

... supports business needs Engage with customers and internal stakeholders to execute and deliver ad ... Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision ...

ConnectiveRx

Director, Advanced Analytics

Whippany, NJ · On-site

$122K - $190K/yr

... supports business needs Engage with customers and internal stakeholders to execute and deliver ad ... Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision ...

ConnectiveRx

HR Generalist

Pittsburgh, PA · On-site

Each perspective and experience makes ConnectiveRx better than the sum of its parts. The HR ... Support during the performance management review and merit cycle and coordinate with the ...

ConnectiveRx

HR Generalist

Pittsburgh, PA · On-site

Each perspective and experience makes ConnectiveRx better than the sum of its parts. The HR ... Support during the performance management review and merit cycle and coordinate with the ...

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ConnectiveRx Jobs Information

Do workers at ConnectiveRx get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and August 2026.

Does ConnectiveRx pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

At ConnectiveRx, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from ConnectiveRx affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at ConnectiveRx?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

Do workers at ConnectiveRx worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

Do ConnectiveRx workers get to choose the shifts they work?

Most people get to choose which shifts they work.
70% report that they have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at ConnectiveRx?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do ConnectiveRx managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2025.

Do jobs at ConnectiveRx spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to take sick days at ConnectiveRx?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at ConnectiveRx good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people at ConnectiveRx feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at ConnectiveRx get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at ConnectiveRx?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at ConnectiveRx enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at ConnectiveRx recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at ConnectiveRx?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at ConnectiveRx?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think ConnectiveRx’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do workers feel well informed about how ConnectiveRx is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

What other companies are hiring for Customer Support Analyst jobs?

What are the most popular jobs at Connectiverx?

What are the most popular categories at Connectiverx?

Infographic showing various Customer Support Analyst job openings at Connectiverx in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, and 20% Remote job distribution.

Benefit Investigation Specialist

ConnectiveRx

Pittsburgh, PA • On-site

$15.26 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

ConnectiveRx rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

170th of 247 rated software companies

Job description

Overview
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands.
We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.
Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring access to essential medications! We seek a compassionate individual to engage with Medical Insurance Payers and Pharmacy Benefit Managers, playing a vital role in identifying and documenting coverage options for retail and specialty medications.
Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring access to essential medications! We seek a compassionate individual to engage with Medical Insurance Payers and Pharmacy Benefit Managers, playing a vital role in identifying and documenting coverage options for retail and specialty medications.
Responsibilities
  • Connect with Payers and Pharmacy Benefit Managers via outbound calls to verify patient insurance coverage and uncover available Medical and Pharmacy benefits.
  • Communicate case details to relevant internal or external parties, fostering effective collaboration.
  • Identify potential mechanisms for quick access to therapy by recognizing any payer coverage restrictions.
  • Showcase your ability to contribute effectively, whether working independently or in small workgroups.
  • Meet production and time completion goals with a focus on maintaining high-quality customer service standards in accordance with federal and state regulations.
  • Accurately document payer Prior Authorization and Appeals protocols, ensuring meticulous attention to detail.
  • Participate in special projects and embrace additional duties as required, contributing to a dynamic work environment.
  • Maintain a comprehensive repository of payer or brand-specific coverage information.
  • Engage in training and process improvement initiatives to enhance your professional growth.

Qualifications
  • A high school diploma or equivalent is required; a Bachelor's degree is preferred.
  • Minimum of 2 years of experience in customer service, insurance, benefits, marketing, sales, or a related area is required, or a Bachelor's degree with one year of relevant experience.
  • Preferred experience in a healthcare environment focusing on third-party benefits verification.
  • Understanding of commercial insurance concepts, including coverage policies, major medical benefits, and knowledge of government and patient assistance programs.
  • Highly proficient in computer skills, including Microsoft tools, working from dual monitors, etc.
  • Strong email correspondence and personal documentation skills.
  • Fundamental analytic and problem-solving skills with excellent time management.
  • Demonstrated professional customer service experience with high attention to detail.
  • Be a critical thinker who is adaptable and results-driven.

Compensation & Benefits: Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities.
Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan.
Time-Off & Holidays: ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year.
The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations.
Posted Salary Range
USD $15.26 - USD $22.00 /Hr.

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